I drove 60 miles to eat with my dinner group of about 25 people. We had made reservations and validated earlier in the day. We all arrived and they gave us our drinks. Took our orders...and that is where the service stopped. They brought out everyone's dinners... asked if everything was good. I said that I didn't have my food. The waiter said "it will be right out". One of our group even joked, " are you sure", and the waiter said yes. He finished getting refills for everyone... then went into the kitchen. Came back out after about 5 mins.. and asked " what type of pizza did you order"? I knew then that my meal was not "coming right out", it had not even been started. Waited... about 10 mins... one of the kitchen staff started bringing out people's desserts... I asked about my pizza.. he said they are putting the finishing touches on it now. SO at this point... it had not even been completed.. and it still had to cook. Since everyone else was almost finished or finished with their meal, I told them not to cook it. THEY NEVER CAME BACK TO HELP US AFTER THAT! Several people needed take out boxes, which they had to go get them. Upon checking out, even though they had messed up my meal, and I didnt' get to eat... they, made sure they were going to charge me for my drink. NO ONE EVER APPOLOGIZED FOR THE MISTAKE. IF YOU HAVE A PARTY OF 4 PEOPLE OR LESS, THEY MIGHT BE ABLE TO SERVE YOU... ANYTHING OVER THAT AND THE PLACE IS INCAPABLE OF PROVIDING CUSTOMER SERVICE.
Austin Burgess
It was alright
Atmosphere: 3
Food: 4
Service: 3
Cesar Alvarez
Great place to eat Italian and American food. We play bingo with bad dog.
Atmosphere: 4
Food: 5
Service: 4
Natalia Brewer
I came here for lunch on my birthday. This was my second time here and it was great. My server Noelle was amazing. Food was good. I had a caesar salad and boneless wings. I highly recommend the boneless wings, very crispy like I like them. I asked for non alcoholic beer because I’m pregnant and they actually had some to my surprise so that was a plus! My mom is in a wheelchair so I was glad that she was able to get in and out easily and was well accommodated. My server even went out of her way to decorate a slice of cheesecake for me! Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Jeff Newell
Don't try to call about catering they never call you back, you have to call 3 times only for them to finally call you back and say they don't do catering 😅not the only one thats experienced communication problems here as well, word of mouth travels fast
Scott Gay
Nice place on the edge of town. Same menu as downtown was
Atmosphere: 5
Food: 4
Service: 5
Christian Ericson
Placed a mobile order and got there a little early. Told me it would be ready in 5 minutes, 30 minutes after it was supposed to be ready i was still waiting. Everyone that worked there just disappeared in the back anytime i checked on it and when they did come back out they said it would be ready soon. Do not recommend if you are placing a to go order online
Food: 4
Service: 1
Waverly Waldrep
Love the food, but the service made the experience even better. We had the sweetest waitress named Jordan who attended to all our needs. I would go back just to see her!
Atmosphere: 5
Food: 5
Service: 5
AK MCNEILLY
Jordan was the BEST server I’ve ever had. She’s so personable, and always fast to get our food or anything we need. Will be going back just for her service
Not worth it. It took 2 hours from sitting down to getting the check. We had a party of 11 and my wife's food order was not even sent to the kitchen. Took about 40 mins to get my first drink. It was not a good experience at all. They were very busy but that can only account for so much. They need to have more servers if they can't take proper care of their tables.
Atmosphere: 3
Food: 3
Service: 1
Kim Troha
Takes a long time for food to come out.
Atmosphere: 5
Food: 5
Service: 3
Austin Mills
The vibe (very cool building) and service were amazing! The Athenian Calzone was just okay, however--lacking a bit in the cheese department, and the marinara sauce was pretty bland. But the menu is large and the other food looks good, so I would definitely return to try something else!
Atmosphere: 5
Food: 3
Service: 5
Sean Montgomery
I've been to Amici before, at previous locations, and the food quality was about the same. Not impressive, but good for the price. I love the layout of the new location, but it doesn't seem to be doing as well — maybe it's an advertising issue. My friend's burger was burnt, and they didn't even ask how they wanted it cooked. I ordered boneless wings and was given bone-in (which are better, but I wasn't planning on getting messy). I would come back again, but only if many other options were off the table.
Atmosphere: 4
Food: 3
Service: 4
Kenlie Holladay
I ordered a salad 13 dollars for just a handful of spinach and the fried chicken was burnt to a crisp, worst meal I have had in a while will not be spending my money there again
I drove 60 miles to eat with my dinner group of about 25 people. We had made reservations and validated earlier in the day. We all arrived and they gave us our drinks. Took our orders...and that is where the service stopped. They brought out everyone's dinners... asked if everything was good. I said that I didn't have my food. The waiter said "it will be right out". One of our group even joked, " are you sure", and the waiter said yes. He finished getting refills for everyone... then went into the kitchen. Came back out after about 5 mins.. and asked " what type of pizza did you order"? I knew then that my meal was not "coming right out", it had not even been started. Waited... about 10 mins... one of the kitchen staff started bringing out people's desserts... I asked about my pizza.. he said they are putting the finishing touches on it now. SO at this point... it had not even been completed.. and it still had to cook. Since everyone else was almost finished or finished with their meal, I told them not to cook it. THEY NEVER CAME BACK TO HELP US AFTER THAT! Several people needed take out boxes, which they had to go get them. Upon checking out, even though they had messed up my meal, and I didnt' get to eat... they, made sure they were going to charge me for my drink. NO ONE EVER APPOLOGIZED FOR THE MISTAKE. IF YOU HAVE A PARTY OF 4 PEOPLE OR LESS, THEY MIGHT BE ABLE TO SERVE YOU... ANYTHING OVER THAT AND THE PLACE IS INCAPABLE OF PROVIDING CUSTOMER SERVICE.
It was alright
Atmosphere: 3
Food: 4
Service: 3
Great place to eat Italian and American food. We play bingo with bad dog.
Atmosphere: 4
Food: 5
Service: 4
I came here for lunch on my birthday. This was my second time here and it was great. My server Noelle was amazing. Food was good. I had a caesar salad and boneless wings. I highly recommend the boneless wings, very crispy like I like them. I asked for non alcoholic beer because I’m pregnant and they actually had some to my surprise so that was a plus! My mom is in a wheelchair so I was glad that she was able to get in and out easily and was well accommodated. My server even went out of her way to decorate a slice of cheesecake for me! Thanks again.
Atmosphere: 5
Food: 5
Service: 5
Don't try to call about catering they never call you back, you have to call 3 times only for them to finally call you back and say they don't do catering 😅not the only one thats experienced communication problems here as well, word of mouth travels fast
Nice place on the edge of town.
Same menu as downtown was
Atmosphere: 5
Food: 4
Service: 5
Placed a mobile order and got there a little early. Told me it would be ready in 5 minutes, 30 minutes after it was supposed to be ready i was still waiting. Everyone that worked there just disappeared in the back anytime i checked on it and when they did come back out they said it would be ready soon. Do not recommend if you are placing a to go order online
Food: 4
Service: 1
Love the food, but the service made the experience even better. We had the sweetest waitress named Jordan who attended to all our needs. I would go back just to see her!
Atmosphere: 5
Food: 5
Service: 5
Jordan was the BEST server I’ve ever had. She’s so personable, and always fast to get our food or anything we need. Will be going back just for her service
Atmosphere: 5
Food: 5
Service: 5
Not great.
Atmosphere: 5
Food: 2
Service: 4
Restaurantji Recommends
Not worth it. It took 2 hours from sitting down to getting the check. We had a party of 11 and my wife's food order was not even sent to the kitchen. Took about 40 mins to get my first drink. It was not a good experience at all. They were very busy but that can only account for so much. They need to have more servers if they can't take proper care of their tables.
Atmosphere: 3
Food: 3
Service: 1
Takes a long time for food to come out.
Atmosphere: 5
Food: 5
Service: 3
The vibe (very cool building) and service were amazing! The Athenian Calzone was just okay, however--lacking a bit in the cheese department, and the marinara sauce was pretty bland. But the menu is large and the other food looks good, so I would definitely return to try something else!
Atmosphere: 5
Food: 3
Service: 5
I've been to Amici before, at previous locations, and the food quality was about the same. Not impressive, but good for the price. I love the layout of the new location, but it doesn't seem to be doing as well — maybe it's an advertising issue. My friend's burger was burnt, and they didn't even ask how they wanted it cooked. I ordered boneless wings and was given bone-in (which are better, but I wasn't planning on getting messy). I would come back again, but only if many other options were off the table.
Atmosphere: 4
Food: 3
Service: 4
I ordered a salad 13 dollars for just a handful of spinach and the fried chicken was burnt to a crisp, worst meal I have had in a while will not be spending my money there again
Atmosphere: 3
Food: 1
Service: 2
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