Food for the most part is pretty decent, but the service is terrible!
Atmosphere: 3
Food: 3
Service: 1
John
Possibly the worst fries and hushpuppies I ever had (like they were fried from frozen but still too mushy inside). But the fish sandwich was fine. And they have a chill vibe, good music, and cheap prices so I ain’t complaining.
Ash Cooks
Shorted 1 star because the location wasn't open at 11a like the website and sign stated. But once we got inside the service and food made up for it! The young lady working the front counter was AMAZING and was very informative! Hate I didn't catch her name, she needs praise! It took a little while to get our food but it was hot and fresh! I definitely don't mind the wait if the quality is up to par! I'll definitely stop at this location again! Everything was great... Thanks Captain D's staff❤️
Atmosphere: 4
Food: 5
Service: 5
Kaywill Will
OMG Please get them some HELP bad service, BAD food quality TOTALLY UNACCEPTABLE would have asked for a refund but was afraid to because of. the environment , not a clean environment, dining room or bathrooms ,the wait for fast food is terrible they really need to improve in every way, not the Captin d,s I've been a patron of fo well over 30 years what happened? Terribly disappointed...
Atmosphere: 1
Food: 1
Service: 1
Charles Mcclow
Good svc and clean
Atmosphere: 5
Service: 5
Jonathan Jackson
Located I n an area full of burger businesses, this prime location has the potential to be a game changer. Dated interior and equipment. With a few attention to details interiorly, exteriorly along with a power washing, this place could potentially and easily have more orders daily.
Atmosphere: 4
Food: 4
Service: 5
Suzi White
The garlic shrimp are tasty.
Atmosphere: 3
Food: 4
Service: 3
Brandy Martin
The food is always good! The service is very good everyone there is nice and helpful. The store is always a little messy but ok.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Okra, Funnel Cake Stix, Mac \u0026 Cheese
Don't ever place an online order unless you want to sit in the restaurant for an hour while 10 drive through orders get fulfilled before your food is brought out. Most complacent unprofessional location I have had to deal with. 0 out of 10.
Atmosphere: 1
Food: 2
Service: 1
Chiquita Jones
I went today and for the first time in months here, my food was perfect. Hot and super fresh food and fast, friendly service during peak rush hours. I am a Manager and this is the type of service that customers expect every visit and it keeps customers returning. I didn’t personally get to thank the cashier who was very polite and showed a sense of urgency. The name on my receipt says Nicosha. Thanks Nicosha for your fast, friendly service. Lunch was awesome. Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob, Giant Fish Sandwich, French Fries, Shrimp and Fries
stefani Leigh
Probably the best experience that I've had at a Captain D's in a long time... It was a really clean when I walked in, and the bathrooms were just as clean.. All the staff was nice and laMorris rang my order in fast and accurate. I am a picky eater and felt comfortable ordering with him. The night manager, Marish, made sure everything was right and I had the nicest handoff with a smile. Once again, the best experience I'VE EVER HAD!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob, French Fries
Bruce Miller
Parking: Easy access on Prince Avenue very close to downtown Athens. Very good fish and French fries. Try it with the malt vinegar and tartar sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp and Fries
Kesha Brown
I have Epilepsy I should start off saying. I went through the drive-through last night 01/26/2025 at 8:41 pm. I ordered 1 super sampler with double okra as the sides 1 super sampler with Mac and cheese and okra as the sides. 1 order of funnel cake sticks and 5 butterfly shrimp. I expected to receive what I ordered. I had a seizure when I left Captin D establishment. I took my meds when I got home and was so drained, and out of it, I went to sleep. When I woke up today, I called and talked to a manager. She didn't give a name. I called back and spoke to Christy, the GM. I even apologized, and my phone dropped the call.
I explained to Christy this time that the sampler that had double okra didn't have the two pieces of fish. it did have the chicken and shrimp. I was told that I should have called last night within an hour. I explained the situation and my seizures, and I was told it didn't matter that there was nothing she could do about it. Mind you, I have the food, the receipts, and everything. I wanted the one sampler replaced, and she told me no. So if you have any type of seizures or anything that makes you drained and not able to function, do not go to the capton D they have no problem telling you it does not matter or that they do not care about their customers
Food for the most part is pretty decent, but the service is terrible!
Atmosphere: 3
Food: 3
Service: 1
Possibly the worst fries and hushpuppies I ever had (like they were fried from frozen but still too mushy inside). But the fish sandwich was fine. And they have a chill vibe, good music, and cheap prices so I ain’t complaining.
Shorted 1 star because the location wasn't open at 11a like the website and sign stated. But once we got inside the service and food made up for it! The young lady working the front counter was AMAZING and was very informative! Hate I didn't catch her name, she needs praise! It took a little while to get our food but it was hot and fresh! I definitely don't mind the wait if the quality is up to par! I'll definitely stop at this location again! Everything was great... Thanks Captain D's staff❤️
Atmosphere: 4
Food: 5
Service: 5
OMG Please get them some HELP bad service, BAD food quality TOTALLY UNACCEPTABLE would have asked for a refund but was afraid to because of. the environment , not a clean environment, dining room or bathrooms ,the wait for fast food is terrible they really need to improve in every way, not the Captin d,s I've been a patron of fo well over 30 years what happened? Terribly disappointed...
Atmosphere: 1
Food: 1
Service: 1
Good svc and clean
Atmosphere: 5
Service: 5
Located I n an area full of burger businesses, this prime location has the potential to be a game changer. Dated interior and equipment. With a few attention to details interiorly, exteriorly along with a power washing, this place could potentially and easily have more orders daily.
Atmosphere: 4
Food: 4
Service: 5
The garlic shrimp are tasty.
Atmosphere: 3
Food: 4
Service: 3
The food is always good! The service is very good everyone there is nice and helpful. The store is always a little messy but ok.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Okra, Funnel Cake Stix, Mac \u0026 Cheese
Prefer not to comment
Atmosphere: 3
Food: 1
Service: 1
My gains fish burger.The best.
Restaurantji Recommends
Don't ever place an online order unless you want to sit in the restaurant for an hour while 10 drive through orders get fulfilled before your food is brought out. Most complacent unprofessional location I have had to deal with. 0 out of 10.
Atmosphere: 1
Food: 2
Service: 1
I went today and for the first time in months here, my food was perfect. Hot and super fresh food and fast, friendly service during peak rush hours. I am a Manager and this is the type of service that customers expect every visit and it keeps customers returning. I didn’t personally get to thank the cashier who was very polite and showed a sense of urgency. The name on my receipt says Nicosha. Thanks Nicosha for your fast, friendly service. Lunch was awesome. Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob, Giant Fish Sandwich, French Fries, Shrimp and Fries
Probably the best experience that I've had at a Captain D's in a long time... It was a really clean when I walked in, and the bathrooms were just as clean.. All the staff was nice and laMorris rang my order in fast and accurate. I am a picky eater and felt comfortable ordering with him. The night manager, Marish, made sure everything was right and I had the nicest handoff with a smile. Once again, the best experience I'VE EVER HAD!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Corn on the Cob, French Fries
Parking: Easy access on Prince Avenue very close to downtown Athens. Very good fish and French fries. Try it with the malt vinegar and tartar sauce.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Shrimp and Fries
I have Epilepsy I should start off saying. I went through the drive-through last night 01/26/2025 at 8:41 pm. I ordered 1 super sampler with double okra as the sides 1 super sampler with Mac and cheese and okra as the sides. 1 order of funnel cake sticks and 5 butterfly shrimp. I expected to receive what I ordered. I had a seizure when I left Captin D establishment. I took my meds when I got home and was so drained, and out of it, I went to sleep. When I woke up today, I called and talked to a manager. She didn't give a name. I called back and spoke to Christy, the GM. I even apologized, and my phone dropped the call.
I explained to Christy this time that the sampler that had double okra didn't have the two pieces of fish. it did have the chicken and shrimp. I was told that I should have called last night within an hour. I explained the situation and my seizures, and I was told it didn't matter that there was nothing she could do about it. Mind you, I have the food, the receipts, and everything. I wanted the one sampler replaced, and she told me no. So if you have any type of seizures or anything that makes you drained and not able to function, do not go to the capton D they have no problem telling you it does not matter or that they do not care about their customers
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