Chick-fil-A
45 Baxter St, Athens
(706) 542-1256
Recent Reviews
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So this is how they’re giving their fries nowadays not even in the cup 😭😭😭
10 people working standing around
Not helping your guests, this is a joke
Atmosphere: 1
Food: 1
Service: 1
Service was terrible they did give me my food I waited 35 mins then I had to leave and come back to get my food my worst experience with here
Atmosphere: 1
Food: 3
Service: 2
Wow whoever runs this chick fil a deserves to be in a mental hospital. The new half Drive-thru half mobile line system is embarrassing. Every time i go to cfa there are over 7 paid workers outside directing everyone into the drive thru line, while the second drive thru line that is now only for mobile orders, remains empty. This new system only wastes company money and the customers time. It’s honestly so embarrassing.
Atmosphere: 1
Food: 4
Service: 1
Full menu is not available
Atmosphere: 4
Food: 2
Service: 4
Wow whoever runs this chick fil a deserves to be in a mental hospital. The new half Drive-thru half mobile line system is embarrassing. Every time i go to cfa there are over 7 paid workers outside directing everyone into the drive thru line, while the second drive thru line that is now only for mobile orders, remains empty. This new system only wastes company money and the customers time. It’s honestly so embarrassing.
Atmosphere: 1
Food: 4
Service: 1
Worst chick fil a ever by far. I've worked at CFA, knew Mr. Truett Cathy, and this is a dang shame. Nobody cares about customers, they never say my pleasure, they don't rush, they've got people standing around ignoring questions, they're rude, the portions are smaller, the prices are higher, the options are limited, they close down randomly when sometimes, and they all claim not to accept coupons, but they just have to put in a little effort to use them, which I've seen them do. Every one of them has been awful in my experience and I hopeall of management gets fired.
Atmosphere: 1
Food: 2
Service: 1
Game day. They did the best they could with volume of people.
Atmosphere: 2
Food: 4
Service: 4
Chicken biscuits.... Wow....
Atmosphere: 5
Food: 5
Service: 5
Stale biscuit, tough overcooked chicken
Restaurantji Recommends
Full menu is not
Atmosphere: 4
Food: 2
Service: 4
This Chickfila has a ton of room for improvement. Earlier in the morning, which is when I usually come, they have a bunch of premade bags of food laying out so they can move people through the line quickly but the food is always ice cold and so stale. At other times of the day, the food just doesn't taste as good as other locations. This location basically has the vibe of a McDonalds that serves Chickfila's menu.
Food is always so nice but they always forget 1 or 2 things in my bag so check before you leave
These guys are on top of their game. Lots of friendly kids. Lines move so quickly. Got the orders correct.
Atmosphere: 5
Food: 5
Service: 5
I have a variety of problems with this Chick-fil-A location and I don’t think this restaurant meets the Chick-fil-A standard.1. Morning shift/breakfast menu is incomplete and does not include breakfast burritos or the spicy chicken biscuit. (Fan favorites!)2. There is no mobile ordering available or point collection. (Its 2023, don’t make being inside of a school the excuse for not having these services… we pay the same prices)3. Night Shift front of house staff member is rude (i’m not the first in the reviews to have said this)4. Night Shift sandwich assembler needs training. Chicken sandwiches are filled with grease soaking the bread and pickles because the fryer did not let the fried chicken sit long enough after getting fried.5. Limited menu after 5 PM is unacceptable when the location closes at 8 PM.6. My most recent order, I received a chicken sandwich patty the size of a chicken biscuit fillet. The sandwich cost $5.25 and I think this is very unethical for whoever prepared the sandwich to serve that.I was a shift manager at various fast food restaurants for two years and this is unacceptable. Giving a lower quality Chick-fil-a franchise to students because it’s easier to get away with is unacceptable.I suggest the operator survey students about their complaints and send a secret shopper to observe the Night Shift.
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