Middle aged guy with the glasses hates his job and makes it pretty obvious that he doesn’t want to be serving u or listen to your requests. The girls at the front are usually really nice though.
Service: 1
Stuart Richardson
Manager with glasses, old white guy with tattoos was rude to customer in front of me. I haven’t ever had tacos from chipotle and when I asked if they had hard shell he shrugged at me and told me he didn’t have time to wait for me. Everyone else there seemed great and I feel bad that they have to work under such and unfortunate human. Getting him gone would help me out but I think would really help the rest of the staff out I can’t imagine how poorly he treats them
Service: 1
Jillian Ball
Said there was no more white rice. Someone brought out a full thing of white rice 2 minutes later. Said there was no more corn, so when someone else called him out about the rice, he stomped to the back to get more corn. Said there was no more lettuce when everyone could see the lettuce sitting right there in the back. I think he was the manager. Does he just not want people to eat here? I'm confused... you work at a Chipotle in the downtown of a college town. Concerning behavior.
Atmosphere: 1
Food: 1
Service: 1
Aricka Crossley
Guy with the hat probably a manger was rude to a kid ordering in front of me saying slow down wait you’re going to fast and he wasn’t. The guy I took a pic of in picture was the rude person I’m referring to. The cashier with the dreads was extremely pleasant I would give him a 10 stars alone he was friendly greeting me young entering and checking out the only reason for lower rating was the guy making the orders with the black hat on and the windows need to be cleaned on the door and take out window but the restaurant was pretty clean other than that. Just only disappointment was the guy with back hat was kind of rude when making orders gave skimpy portions and wasn’t friendly and acted like it was getting on his nerves to be serving customers he would get zero stars if it was based solely on him. Just really expected better customer experience and I can bet he was the management sad face but the food was decent. Need more handicap parking as well had to walk a black and change to get to restaurant. Also they need to wipe down the glass where food is that wasn’t my best experience as well
Atmosphere: 3
Food: 5
Service: 1
Alec Reeb
Do NOT order takeout or delivery from this chipotle. Every time I’ve gone in it’s been completely fine and I get a decent sized portion for what I’m paying for. I ordered takeout last night and when I got home with my food, I had the most minimal amount of food in my bowl I’ve ever seen it was almost laughable. I paid for double chicken and I counted 9 small cuts of chicken in my Bowl, I also paid for queso and it looks like they took a teaspoon and put it on top. I almost drove back, but I have such a busy schedule that it wasn’t worth my time. I ate it and ended up just making myself a sandwich afterwards because it was nowhere near enough to be considered a meal. My friends quesadilla was also pretty much only cheese (also ordered double protein.) We won’t make this mistake again. Do yourself a favor and go to Barberitos from now on. Such a shame that they try and take advantage of their togo customers.
Food: 1
Service: 1
Kate R
Very friendly staff and quick service. Food tasted great and they have a 💯 health score. This is probably the cleanest chipotle I’ve been in. Great job to the staff and management all around. We’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
Ksenia M
I had always heard good things about Chipotle, but never had the chance to try it until this trip. I was traveling to Georgia for business and, after a long flight followed by a drive from Atlanta to Athens, I was absolutely starving. I was excited to finally try this much-advertised chain.
I placed a mobile order at 5:55 PM, with a scheduled pickup at 6:10 PM. I arrived at 6:12, expecting a hot, satisfying meal. Unfortunately, I was completely disappointed. The bowl was cold—not just lukewarm, but genuinely cold.
Since I’m staying at a nearby hotel (just a 5-minute walk away) that doesn’t have a microwave, I had no way to heat it up. I ended up forcing myself to eat it because I was too hungry to skip dinner, but it was not enjoyable at all.
To make things worse, the beef was extremely poor quality. Around 30–40% of it was made up of hard, unchewable pieces—possibly ligaments or connective tissue.
Thanks for helping me no longer be hungry, I suppose—but this was a major letdown. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Dhruv 29
Great workers and portions the boys at this location know what’s up love to see it.
Atmosphere: 5
Food: 5
Service: 5
Kendra Burgess
The food quality was VERY POOR… I use to work at a chipotle before and this is NOT IT. I took one scoop of my food and I didn’t want anymore. The rice was thick & sticky could taste the lime or cilantro, the meat was sliced on the BIG side (chunks) the FOOD WASNT FRESH and I was there at open time. I have NEVER BEEN SO DISAPPOINTED AT CHIPOTLE UNTIL TODAY. And the worst thing about it is they didn’t give me my receipt and when I called back to see if they could provide me with the reciept ..someone put me on hold and hung up . Very rude very unprofessional
Atmosphere: 2
Food: 1
Service: 2
Noah Gallagher
They close early before their posted business hours with no warning and just lock the front door.
Service was horrible , I was not greeted upon arriving, I waited mins before being helped and I still was not greeted properly . The lady at the pick up window was very rude and did not want to assist me with my order .went inside for additional help and the staff inside was not any help .After leaving I discovered my food was not correct and had missing items and over cooked rice .When I complained about my order the manager was very nonchalant. I would not recommend to a dog !!! I would rate a zero out of ten
Aditi Pandit
Veggie bowl- Generous amount of everything and full of flavours. Pickup was easy and quick. Place was neat and clean.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Seymus
This manager with black hair on the grill was amazing. Super sweet to me today. As well as this girl with reddish brown hair who made my burrito today. They were super sweet and made my day.
Atmosphere: 5
Food: 5
Service: 5
Tswkoe Weng
Athens georgia feel like NYC no public restroom, but the environment of whole town feels like asheville north Carolina.
Middle aged guy with the glasses hates his job and makes it pretty obvious that he doesn’t want to be serving u or listen to your requests. The girls at the front are usually really nice though.
Service: 1
Manager with glasses, old white guy with tattoos was rude to customer in front of me. I haven’t ever had tacos from chipotle and when I asked if they had hard shell he shrugged at me and told me he didn’t have time to wait for me. Everyone else there seemed great and I feel bad that they have to work under such and unfortunate human. Getting him gone would help me out but I think would really help the rest of the staff out I can’t imagine how poorly he treats them
Service: 1
Said there was no more white rice. Someone brought out a full thing of white rice 2 minutes later. Said there was no more corn, so when someone else called him out about the rice, he stomped to the back to get more corn. Said there was no more lettuce when everyone could see the lettuce sitting right there in the back. I think he was the manager. Does he just not want people to eat here? I'm confused... you work at a Chipotle in the downtown of a college town. Concerning behavior.
Atmosphere: 1
Food: 1
Service: 1
Guy with the hat probably a manger was rude to a kid ordering in front of me saying slow down wait you’re going to fast and he wasn’t. The guy I took a pic of in picture was the rude person I’m referring to. The cashier with the dreads was extremely pleasant I would give him a 10 stars alone he was friendly greeting me young entering and checking out the only reason for lower rating was the guy making the orders with the black hat on and the windows need to be cleaned on the door and take out window but the restaurant was pretty clean other than that. Just only disappointment was the guy with back hat was kind of rude when making orders gave skimpy portions and wasn’t friendly and acted like it was getting on his nerves to be serving customers he would get zero stars if it was based solely on him. Just really expected better customer experience and I can bet he was the management sad face but the food was decent. Need more handicap parking as well had to walk a black and change to get to restaurant. Also they need to wipe down the glass where food is that wasn’t my best experience as well
Atmosphere: 3
Food: 5
Service: 1
Do NOT order takeout or delivery from this chipotle. Every time I’ve gone in it’s been completely fine and I get a decent sized portion for what I’m paying for. I ordered takeout last night and when I got home with my food, I had the most minimal amount of food in my bowl I’ve ever seen it was almost laughable. I paid for double chicken and I counted 9 small cuts of chicken in my Bowl, I also paid for queso and it looks like they took a teaspoon and put it on top. I almost drove back, but I have such a busy schedule that it wasn’t worth my time. I ate it and ended up just making myself a sandwich afterwards because it was nowhere near enough to be considered a meal. My friends quesadilla was also pretty much only cheese (also ordered double protein.) We won’t make this mistake again. Do yourself a favor and go to Barberitos from now on. Such a shame that they try and take advantage of their togo customers.
Food: 1
Service: 1
Very friendly staff and quick service. Food tasted great and they have a 💯 health score. This is probably the cleanest chipotle I’ve been in. Great job to the staff and management all around. We’ll be back for sure!
Atmosphere: 5
Food: 5
Service: 5
I had always heard good things about Chipotle, but never had the chance to try it until this trip. I was traveling to Georgia for business and, after a long flight followed by a drive from Atlanta to Athens, I was absolutely starving. I was excited to finally try this much-advertised chain.
I placed a mobile order at 5:55 PM, with a scheduled pickup at 6:10 PM. I arrived at 6:12, expecting a hot, satisfying meal. Unfortunately, I was completely disappointed. The bowl was cold—not just lukewarm, but genuinely cold.
Since I’m staying at a nearby hotel (just a 5-minute walk away) that doesn’t have a microwave, I had no way to heat it up. I ended up forcing myself to eat it because I was too hungry to skip dinner, but it was not enjoyable at all.
To make things worse, the beef was extremely poor quality. Around 30–40% of it was made up of hard, unchewable pieces—possibly ligaments or connective tissue.
Thanks for helping me no longer be hungry, I suppose—but this was a major letdown. I won’t be returning.
Atmosphere: 1
Food: 1
Service: 1
Great workers and portions the boys at this location know what’s up love to see it.
Atmosphere: 5
Food: 5
Service: 5
The food quality was VERY POOR… I use to work at a chipotle before and this is NOT IT. I took one scoop of my food and I didn’t want anymore. The rice was thick & sticky could taste the lime or cilantro, the meat was sliced on the BIG side (chunks) the FOOD WASNT FRESH and I was there at open time. I have NEVER BEEN SO DISAPPOINTED AT CHIPOTLE UNTIL TODAY. And the worst thing about it is they didn’t give me my receipt and when I called back to see if they could provide me with the reciept ..someone put me on hold and hung up . Very rude very unprofessional
Atmosphere: 2
Food: 1
Service: 2
They close early before their posted business hours with no warning and just lock the front door.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
good but didn’t put a lot of food in my bowl
Atmosphere: 2
Food: 3
Service: 3
Service was horrible , I was not greeted upon arriving, I waited mins before being helped and I still was not greeted properly . The lady at the pick up window was very rude and did not want to assist me with my order .went inside for additional help and the staff inside was not any help .After leaving I discovered my food was not correct and had missing items and over cooked rice .When I complained about my order the manager was very nonchalant. I would not recommend to a dog !!! I would rate a zero out of ten
Veggie bowl- Generous amount of everything and full of flavours. Pickup was easy and quick. Place was neat and clean.
Atmosphere: 5
Food: 5
Service: 5
This manager with black hair on the grill was amazing. Super sweet to me today. As well as this girl with reddish brown hair who made my burrito today. They were super sweet and made my day.
Atmosphere: 5
Food: 5
Service: 5
Athens georgia feel like NYC no public restroom, but the environment of whole town feels like asheville north Carolina.
Atmosphere: 4
Food: 4
Service: 4
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