Freddy's Frozen Custard & Steakburgers

My experience was absolutely horrible! I’ll never be coming back. There is a girl named Shay that works here and made me realize that some people should never work in customer service. She was so unprofessional. She was using profanity, talked to me in a disorderly manner because my order was wrong. Yall need to make sure yall get some quality people in this place! What a joke!

It was a free movie stop for some Frozen Custard. The custard was a smooth cream and was apparently fairly good. I do know the service was quick through the drive-thru Lane. What kind of atmosphere could you really describe in the Drive-Thru Lane. But if you want Frozen Custard with good service, Freddy's Frozen Custard

This place has the best burgers in Athens. The food was hot and fresh! The concrete ice cream and Oreos ice cream sandwiches were delicious! The restaurant bathrooms were clean as well! Wanda was at the front counter and took our order she was sweetest. I will forever go back and will tell all my friends and family!

Hubby and I had ice cream...also known as concrete. He had a thick chocolate milkshake and I had a chocolate brownie concrete. The brownie pieces were the size of grains of sand. It did nothing to enhance flavor. Next time I'd just order without.

My favorite part was watching employees talk crapabout customers when the customers could hear and see them. Won't be returning

The food was OK! The tator tots are not my favorite, but the burgers and custard are good! Service could use some work. The atmosphere is dead. The building itself is colorful, but besides that, it's dead.

Very friendly, very fast! Overall a great place to eat with family and friends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pickle, Burger, Fries

Ordered door dash, someone allegedly stole our food and the workers told our dasher someone else picked it up, and refused to remake it or refund us. They said the manager seemed like they were on drugs and was being incredibly rude and erratic.

Atmosphere: 1

Food: 1

Service: 1

Loved it. We were actually in line at Cheddar's and just didn't want to wait so we walked across the parking lot to Freddy's and had a great time. Reminds me of Steak & Shake and Culver's.

Atmosphere: 5

Food: 5

Service: 5

I ordered a Patty Melt & most of the burger was on one side of the sandwich & hanging over. The most of the onions were under my sandwich in the basket. No thousand island dressing. I had to go up & ask for it. The presentation of the sandwich was absolutely horrible😡😡

Atmosphere: 2

Food: 1

Service: 1

The food is good, not sure if it's good enough for the prices their charging, but if you got the money it's a good meal.

Atmosphere: 2

Food: 4

Service: 4

Recommended dishes: Patty Melt, Burger, Fries

Hit the drivethru for a quick lunch. It wasn't drive thru quick. Burgers continue to be salt bombs, but tots were ok, and woman handing me my food apologized for the delay - so they realized something was amiss. There are other places to grab a burger.

Atmosphere: 3

Food: 3

Service: 4

😊👍

Atmosphere: 5

Food: 5

Service: 5

Went through the drive through cause my son wasn't in the mood to sit and eat, the staff was friendly and patient and had a good recommendation on the burger I ended up devouring. My son loved his tenders and ice cream so it was a smooth ride home! I don't live in the area but was a good experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Custard, Burger, Fries

Burger and fries were pretty good. I would return