Jittery Joe's Coffee - Eastside

great coffee, and atmosphere

Tonight I asked a friend buy a sweeted tea with 2 pumps of peppermint flavoring from the Barnett Shoals location and what I received was a plain unsweetened tea. When I called the location, the individual that answered was extremely rude, unhelpful, disrespectful, and had a total disregard for customer service. They claimed that sweet tea isn't offered even though it is an option online. The worker also flat out cut me off and said there's nothing they could do because the store was closed. I understand that and wasnt expecting the door to be held open for me to come back, but I would've liked to come to a resolution of sorts whether it be i get my money back or could come back another day for a different drink. I shouldn't have to pay for poor service or a drink thats undrinkable. Every other location I've ever attended has had helpful and kind hearted workers, but this location has fallen short of the quality of service I'm used to receiving. I in good faith would not recommend anyone use this location, especially with the individual I had the misfortune of encountering.

Atmosphere: 1

Food: 1

Service: 1

How many people does it take to make a cup of coffee? Exactly four. How long does it take four people to make a cup of coffee? Well, around 15 minutes.

The seasoned help that opens the shop, top notch. The college girls hired to staff the rest of the shift... well, they're college girls who have no regard for service or speed. They will grow up to be hotel managers and do market research. This place needs actual food service experience.

We can't go to Athens without stopping at JJs!
Wish we had one where live!!

Atmosphere: 5

Food: 5

Service: 5

Well, I got say: "Starbucks Coffee has good competition " The only thing I can say is? Beautiful taste beautiful woman,the coffee and environment is great. There's a little price shift or gradual pricing you got worry about. But,"other Then that?" The place is great.
And deffenently A five star coffee spot.

A really nice coffee shop. Friendly staff, good coffee, and has more parking than other location

Atmosphere: 4

Food: 4

Service: 4

Poor acoustics and really uncomfortable seating discouraged a long cozy chat. They also discouraged buying additional drinks or food to linger over.

I get it, the place is small and table space is at a bit of a premium. I imagine turnover is problematic with students seeking a place to work on short summer term classes.

The spiced chai latte was served barely warm enough (hotter would have been better) and was cloyingly sweet and gritty.

I always go into Jittery Joe's with optimism. I want to like their product. Yet I never get the same product twice even from the same store.

Counter service was fast and friendly - the best part of the visit - so there was that.

Atmosphere: 3

Food: 3

Service: 5

Great coffee and apple danish

Atmosphere: 5

Food: 5

Service: 5

My favorite place to go on weekends to do some work. The employees are always kind and have lovely recommendations. The drinks never fail.

My only wish is that there were either more comfortable chairs for the tables, or more of the sofas.

Atmosphere: 5

Food: 5

Service: 5

Excellent service!!! The main guy Paul is and has always been a pleasure to see now for years. Can’t recommend this location enough because of him.

Atmosphere: 5

Food: 5

Service: 5

I love coming here! The coffee is amazing and the pastries are so delicious. Definitely recommend the Ice Lavender Latte with oak milk!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frosty Joe

Jittery Joe's on the East Side helped me get through the Pandemic. I went there every morning and chatted with Paul. It literally helped me stay sane during that time. I still go there pretty much every day and the espresso Paul makes is my favorite I've ever had. It's basically become a part of my routine. I can't recommend this place enough, especially early in the morning. Many thanks.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin, Tour De Force Espresso

Excellent

Wheelchair accessibility: Accommodation for handicap parking

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House

I never ever make these reviews because I have worked in service jobs and I understand what the worker can go through with customers. However, whoever the guy is who works the afternoon shift consistently, simply needs to be fired. He always treats the customer like they are bothering him by being there and he is too bothered to just do his job. He always slams things?? I really don't know what his problem is but I would be surprised if this is the first complaint about him.Every other experience I have at this shop (when he is not there) is great and the baristas are always nice!

Atmosphere: 5

Food: 5

Service: 1

Delicious coffee, comfortable atmosphere, friendly staff. Love buying from our local coffee shop!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House