When they first opened in 2024 the customer service was great. The best out of a McDonald’s I’ve had. Since the management has changed (a few times) it has been absolutely terrible. This newer crew ALWAYS forgets something. We come here on our busy days and it’s the closest restaurant, but we will go out our way to BK.
Atmosphere: 1
Food: 1
Service: 1
Alexa Morgan Swanson
We had 6 fries in a kids meal, and had to have my burger remaid due to it being cold and the second one was cold also. Then there were flies everywhere. Absolutely horrible customer service and food quality sucked. Never again.
Meredith Ann
Worst location with the rudest people. Do yourself a favor and do not go here.
Atmosphere: 1
Food: 1
Service: 1
Breanna Watson
I stopped by here this morning and ordered two hash browns and 4 burritos. The young girl taking the cash was pleasant. I pulled to the next window to get food and the young lady working the window here was kind as well. She hands me my bag and I ask if the mild sauce for the burritos was in the bag. She told me it should be so I looked and there was none, so I asked for some. The young lady comes back with two sauces and I said can I please have a few more because I have 4 burritos. When she comes back to the window to hand me a few more I can hear another lady rudely yell from around the corner where the whole restaurant can hear “That’s all she’s getting. Anymore and she can pay for them”. I kindly thanked the lady at the window and left. If that’s one of the management staff or shift leads, she needs some additional training on customer service. Her attitude was disgusting.
Chris Plex
Idk what people talking about out they full of crap ask for Javier or jav tell them Chris sent you
Barr B
First things I noticed was there was no one working the counter and with the design no one could see you if you needed assistance. At first I could not find the ordering station because they were in the back and ot near the counter. There was no interaction with personal and would be difficult to get them if you needed them. Food wise the fries were good, but the sandwich McChicken was like chewing rubber.
Atmosphere: 2
Food: 2
Service: 2
Mike
Absolute worst mcdonalds on the planet ! Not sure if its DEI staff or what but the absolute worst , dont bother ! I had 1 bad experience , stayed away for a few months and went back to see if it changed , nope , got worse . Dont bother it's just sad ! Truly
Atmosphere: 1
Food: 1
Service: 1
Dianna J D
I ordered 2 $5 meals, a happy meal and 2 double cheese burgers. When the GIRL brought my food I said, this is not all of my food. She said, well how do you know? I said well I ordered a happy meal and you did not bring one. She argued that another employee gave it to me. She then went and got the happy meal. When she returned I explained the the chicken nuggets that go with the $5 meal were missing as well. Stacey the manager came to the window. She and her employee both called me a liar. They think after paying $30 that I needed to steal 8 nuggets. What a joke you guys continue to be. I have been to this mcdonalds 3 times. An issue every single time. Very rude you are Stacey. Good bye forever!
Atmosphere: 1
Food: 1
Service: 1
Brad Long
Just got a biscuit combo. I ordered it just like the picture that shows orange juice. They charged me a dollar extra for the orange juice, There was really no explanation on why there is an extra charge when you order it the way it’s pictured with the price next to it. Then what made it worse, the orange juice was totally watered down. If they’re going to charge extra for orange juice, they should at least make it right.
Kristen Narron
When you tear a location down, even temporarily, actually remove the location from the app. My order went to a location that doesn't even exist
pedantic is as pedantic does. still a great place for parties, chat and chillout
Todd McAteer
Good place but there is no Wi-Fi in there.
Atmosphere: 5
Food: 5
Service: 5
Sharon Bacon
Just went in for a sweetea and it was awesome
Atmosphere: 5
Food: 5
Service: 5
Guard
Until they get better management literally never go here absolutely awful had the most rude women manager ever literally don’t even know how she got the job a absolutely horrendous I won’t eat here until it’s changed absolute garbage took my points and refused to give me the receipt and straight up robbed me practically
Atmosphere: 1
Food: 1
Service: 1
Catherine Sanders
When this location first opened, it was good. But not anymore. The management is rude and has terrible customer service. This last time, the girl at the drive through window practically threw my food out the window at me. I'd rather drive across town to a location that I know has better service than spend my money here anymore.
When they first opened in 2024 the customer service was great. The best out of a McDonald’s I’ve had. Since the management has changed (a few times) it has been absolutely terrible. This newer crew ALWAYS forgets something. We come here on our busy days and it’s the closest restaurant, but we will go out our way to BK.
Atmosphere: 1
Food: 1
Service: 1
We had 6 fries in a kids meal, and had to have my burger remaid due to it being cold and the second one was cold also. Then there were flies everywhere. Absolutely horrible customer service and food quality sucked. Never again.
Worst location with the rudest people. Do yourself a favor and do not go here.
Atmosphere: 1
Food: 1
Service: 1
I stopped by here this morning and ordered two hash browns and 4 burritos. The young girl taking the cash was pleasant. I pulled to the next window to get food and the young lady working the window here was kind as well. She hands me my bag and I ask if the mild sauce for the burritos was in the bag. She told me it should be so I looked and there was none, so I asked for some. The young lady comes back with two sauces and I said can I please have a few more because I have 4 burritos. When she comes back to the window to hand me a few more I can hear another lady rudely yell from around the corner where the whole restaurant can hear “That’s all she’s getting. Anymore and she can pay for them”. I kindly thanked the lady at the window and left. If that’s one of the management staff or shift leads, she needs some additional training on customer service. Her attitude was disgusting.
Idk what people talking about out they full of crap ask for Javier or jav tell them Chris sent you
First things I noticed was there was no one working the counter and with the design no one could see you if you needed assistance. At first I could not find the ordering station because they were in the back and ot near the counter.
There was no interaction with personal and would be difficult to get them if you needed them.
Food wise the fries were good, but the sandwich McChicken was like chewing rubber.
Atmosphere: 2
Food: 2
Service: 2
Absolute worst mcdonalds on the planet ! Not sure if its DEI staff or what but the absolute worst , dont bother ! I had 1 bad experience , stayed away for a few months and went back to see if it changed , nope , got worse . Dont bother it's just sad ! Truly
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 $5 meals, a happy meal and 2 double cheese burgers. When the GIRL brought my food I said, this is not all of my food. She said, well how do you know? I said well I ordered a happy meal and you did not bring one. She argued that another employee gave it to me. She then went and got the happy meal. When she returned I explained the the chicken nuggets that go with the $5 meal were missing as well. Stacey the manager came to the window. She and her employee both called me a liar. They think after paying $30 that I needed to steal 8 nuggets. What a joke you guys continue to be. I have been to this mcdonalds 3 times. An issue every single time. Very rude you are Stacey. Good bye forever!
Atmosphere: 1
Food: 1
Service: 1
Just got a biscuit combo. I ordered it just like the picture that shows orange juice. They charged me a dollar extra for the orange juice, There was really no explanation on why there is an extra charge when you order it the way it’s pictured with the price next to it. Then what made it worse, the orange juice was totally watered down. If they’re going to charge extra for orange juice, they should at least make it right.
When you tear a location down, even temporarily, actually remove the location from the app. My order went to a location that doesn't even exist
Restaurantji Recommends
pedantic is as pedantic does. still a great place for parties, chat and chillout
Good place but there is no Wi-Fi in there.
Atmosphere: 5
Food: 5
Service: 5
Just went in for a sweetea and it was awesome
Atmosphere: 5
Food: 5
Service: 5
Until they get better management literally never go here absolutely awful had the most rude women manager ever literally don’t even know how she got the job a absolutely horrendous I won’t eat here until it’s changed absolute garbage took my points and refused to give me the receipt and straight up robbed me practically
Atmosphere: 1
Food: 1
Service: 1
When this location first opened, it was good. But not anymore. The management is rude and has terrible customer service. This last time, the girl at the drive through window practically threw my food out the window at me. I'd rather drive across town to a location that I know has better service than spend my money here anymore.
Food: 1
Service: 1
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