poor food quality, poor customer service, and having to wait 7-14 days to get refunds from screwed up app purchases leave you feeling like you are nothing more than a pig on a feeding trough.
Next time, i'll go Burger King!!!!
Amaria Sanders
The store did not open at scheduled time plus I waited 20 minutes for them to open an essay they don't open until 6:00 if y'all open at 5:30 then that's what I need to be open people do have jobs that they want to keep and be on time
Atmosphere: 1
Food: 1
Service: 1
corrie colon
I love this McDonald's. I have never had a bad experience and everything is hot and fresh. I live near the one on 29 near athens tech and it is so outstandingly bad that I will go out of my way to make sure I stop here on my way home from work
Ryan Campbell
Some bad service. Employees are so rude at window. They need adult working there and not kids.
Atmosphere: 1
Food: 1
Service: 1
GAC
Slow, slow service, dirty tables and floor. Forgot part of our order and some of what we got was incorrect. Got 1 napkin for 3 meals - heard one customer standing at the empty counter hollering for napkins then another for ketchup. Low expectations for McDonald’s and they don’t even meet those.
Atmosphere: 1
Food: 3
Service: 1
Jessica Fontenot
Came to get a bacon, egg, and cheese biscuit. I specifically asked for a bacon egg and cheese biscuit, and the little girl taking my order, asked me, “do you want the egg and cheese on that?” 😐💀 don’t drop out of school, kids.
Bob Piasecki
Went into local McDonalds in Bloomindale , IL at about 1 PM. Went up to the counter to place my order and was told they were not taking orders at the counter and that I would have to use the kiosk. I left and went across the street to Wendy's and they were happy to take my order!
Chepe
My people were hungry for breakfast and they cancelled my doordash order for no reason lazy workers.
Savannah Anderson
I asked for BBQ sauce, they said it’s in the bag. I said it’s not, can I have some BBQ sauce. The manager then asked to see my bag, I said no, can I just get some BBQ sauce. The manager then, rudely, said no not talking like that. So I didn’t get any BBQ sauce, it was not in my bag and I will not be going back to this location. They need to get rid of nighttime manager, she is rude and does not conduct herself professionally.
I just left there tonight receiving the worst service I’ve ever gotten from there. I ordered meals for my husband and I was told to pull forward to parking space which was not an issue. My food was brought out asked if anything was missing and I let the man know that my double quarter pounder and fries was missing he asked to see my receipt which I didn’t have cause when asked if I wanted my receipt I said no (my mistake) he said okay I’ll look into it and walked away. Waited 10 minutes he never came back so I went inside told another man what was going on. He went and talked to his manager who I heard screaming “no she was not rung up for that!” He came back asked again what I ordered I told him everything I ordered and what was missing I told him that I could tell him my total so they could pull up my receipt and see if it was wrong up and if not I would pay for it that I just want what I ordered and he disappeared to the back which again she started screaming “it’s fine it’s fine I don’t have time to argue with the lady give her whatever she wants.” I was not rude at all I was calm and nice idk why she was behaving this way. I would like to talk to whoever is in charge about her behavior
Atmosphere: 1
Food: 4
Service: 1
real EYN
If you want fast food with horrible service, this is the best place.
Update I order the coffee with Splenda but they put sugar in my coffee If you have medical conditions from food, do double check
Atmosphere: 1
Food: 1
Service: 1
Katrina Turnbull
This is the friendliest team. Always smiling. If you order through the app they learn your name and greet you by your name.
Atmosphere: 5
Food: 5
Service: 5
Bianca Dantzler
When they first opened in 2024 the customer service was great. The best out of a McDonald’s I’ve had. Since the management has changed (a few times) it has been absolutely terrible. This newer crew ALWAYS forgets something. We come here on our busy days and it’s the closest restaurant, but we will go out our way to BK.
Atmosphere: 1
Food: 1
Service: 1
Alexa Morgan Swanson
We had 6 fries in a kids meal, and had to have my burger remaid due to it being cold and the second one was cold also. Then there were flies everywhere. Absolutely horrible customer service and food quality sucked. Never again.
I’m a big back it’s so good
poor food quality, poor customer service, and having to wait 7-14 days to get refunds from screwed up app purchases leave you feeling like you are nothing more than a pig on a feeding trough. Next time, i'll go Burger King!!!!
The store did not open at scheduled time plus I waited 20 minutes for them to open an essay they don't open until 6:00 if y'all open at 5:30 then that's what I need to be open people do have jobs that they want to keep and be on time
Atmosphere: 1
Food: 1
Service: 1
I love this McDonald's. I have never had a bad experience and everything is hot and fresh. I live near the one on 29 near athens tech and it is so outstandingly bad that I will go out of my way to make sure I stop here on my way home from work
Some bad service. Employees are so rude at window. They need adult working there and not kids.
Atmosphere: 1
Food: 1
Service: 1
Slow, slow service, dirty tables and floor. Forgot part of our order and some of what we got was incorrect. Got 1 napkin for 3 meals - heard one customer standing at the empty counter hollering for napkins then another for ketchup. Low expectations for McDonald’s and they don’t even meet those.
Atmosphere: 1
Food: 3
Service: 1
Came to get a bacon, egg, and cheese biscuit. I specifically asked for a bacon egg and cheese biscuit, and the little girl taking my order, asked me, “do you want the egg and cheese on that?” 😐💀 don’t drop out of school, kids.
Went into local McDonalds in Bloomindale , IL at about 1 PM. Went up to the counter to place my order and was told they were not taking orders at the counter and that I would have to use the kiosk. I left and went across the street to Wendy's and they were happy to take my order!
My people were hungry for breakfast and they cancelled my doordash order for no reason lazy workers.
I asked for BBQ sauce, they said it’s in the bag. I said it’s not, can I have some BBQ sauce. The manager then asked to see my bag, I said no, can I just get some BBQ sauce. The manager then, rudely, said no not talking like that. So I didn’t get any BBQ sauce, it was not in my bag and I will not be going back to this location. They need to get rid of nighttime manager, she is rude and does not conduct herself professionally.
Food: 2
Service: 1
Restaurantji Recommends
I just left there tonight receiving the worst service I’ve ever gotten from there. I ordered meals for my husband and I was told to pull forward to parking space which was not an issue. My food was brought out asked if anything was missing and I let the man know that my double quarter pounder and fries was missing he asked to see my receipt which I didn’t have cause when asked if I wanted my receipt I said no (my mistake) he said okay I’ll look into it and walked away. Waited 10 minutes he never came back so I went inside told another man what was going on. He went and talked to his manager who I heard screaming “no she was not rung up for that!” He came back asked again what I ordered I told him everything I ordered and what was missing I told him that I could tell him my total so they could pull up my receipt and see if it was wrong up and if not I would pay for it that I just want what I ordered and he disappeared to the back which again she started screaming “it’s fine it’s fine I don’t have time to argue with the lady give her whatever she wants.” I was not rude at all I was calm and nice idk why she was behaving this way. I would like to talk to whoever is in charge about her behavior
Atmosphere: 1
Food: 4
Service: 1
If you want fast food with horrible service, this is the best place.
Update
I order the coffee with Splenda but they put sugar in my coffee
If you have medical conditions from food, do double check
Atmosphere: 1
Food: 1
Service: 1
This is the friendliest team. Always smiling. If you order through the app they learn your name and greet you by your name.
Atmosphere: 5
Food: 5
Service: 5
When they first opened in 2024 the customer service was great. The best out of a McDonald’s I’ve had. Since the management has changed (a few times) it has been absolutely terrible. This newer crew ALWAYS forgets something. We come here on our busy days and it’s the closest restaurant, but we will go out our way to BK.
Atmosphere: 1
Food: 1
Service: 1
We had 6 fries in a kids meal, and had to have my burger remaid due to it being cold and the second one was cold also. Then there were flies everywhere. Absolutely horrible customer service and food quality sucked. Never again.
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