Food is always so good—prepared fresh and hot! The employees are friendly and make it a point to remember and acknowledge guests who come in frequently (my family!).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Salad, Macaroni and Cheese
Hanseo Ko
Great place !
Atmosphere: 5
Food: 5
Service: 5
Laura Rogers
Delicious and always very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Jess Gonynor McGuire
Newk’s is always my go-to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
katie holmes
We always come here for pizza and it’s always delicious ?
Atmosphere: 5
Food: 5
Service: 5
Austin Moore
I loved my visit! The lady behind the counter was really nice and patient with us. The Newk’s Club sandwich is fantastic! You also get to keep a 32 oz collectors cup. They also donate money towards ovarian cancer research!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Five Cheese Mac & Cheese, Chicken Bacon Club
Rebekah Baxter
I ordered the Black and Bleu salad and it was a large portion and very good. The guy who took our order was friendly, the food came out fast, the place was clean, and the atmosphere was pleasant. Counter service and fill your own drinks. I enjoyed it and will eat there again.
Atmosphere: 5
Food: 5
Service: 5
Roy Johnsen
Enjoyable place for lunch. Salmon blue cheese salad and potato soup pictured, both tasty!
Atmosphere: 4
Food: 4
Service: 5
Trevor W
I recently ordered food from this restaurant located at 700 Baxter Street, and I was highly disappointed with their customer service. The delivery person only delivered half of my order, and when I contacted the store for assistance, they were not helpful. I had to contact Uber Eats, but they couldn't provide support for 6 to 12 hours. As a result, I had to drive to the restaurant to pick up the rest of my meal. Upon arrival, I had to wait for them to prepare the order again, which they did incorrectly, missing the red and green onions, not removing croutons, and using the wrong dressing.
This is not the first time I have experienced such a disappointing service from your restaurant. On two previous occasions, I have had to deal with missing items in my delivery. Once, my order was delivered without the drinks, leaving me with just empty cups in the bag. Another time, the crispy rice treat I had ordered was nowhere to be found. These incidents have not only been frustrating but have also caused significant inconvenience to me.
I find it hard to comprehend why, when the driver arrived and an employee stamped the receipt with 2+ bags, my entire order was not given to them. It is a simple task to ensure that the order is complete before it leaves the restaurant. The delivery driver should have to get the order from one of your employees to ensure the whole order is given to them. In the strongest possible terms, I want to request that the restaurant take immediate action to rectify this situation. Either hire more attentive staff or remove the tip option from your app's delivery order. This will not only prevent further instances of incomplete orders but also restore the trust of your customers.
Overall, I was disappointed with my experience at this restaurant and would not recommend it to others. I am writing to express my disappointment with the customer service I received from your restaurant at 700 Baxter Street today.
The potato soup is gasss. Was having a bad day, and to my surprise there was extra soup in my online order :) newks baxter is the best!!
Atmosphere: 5
Food: 5
Service: 5
Braxton Zeidler
I ordered two pizzas and both lacked toppings and left a lot of crust, very unfortunate for food that already costs more than average. It was good and the side salads were fine but the quality is disappointing.
Atmosphere: 4
Food: 1
Service: 4
John Wilson
It is against the Uber codes and policies for drivers to fill up customers drinks! It is not our responsibility to prepare anything in the order. Please fix this system…
Atmosphere: 1
Food: 5
Service: 1
Robbie D
Sandwich (avocado and turkey)was ok, bread could have been toasted more. Mac and cheese was good. Counter service was personable and efficient ( it was honestly the best part). I came around 6:30 on 11-21 and was helped by a pleasant young lady with curly blond hair. Overall it was a good experience punctuated by exemplary customer service.
I got the Newks Q sandwich it was very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Food is always so good—prepared fresh and hot! The employees are friendly and make it a point to remember and acknowledge guests who come in frequently (my family!).
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Salad, Macaroni and Cheese
Great place !
Atmosphere: 5
Food: 5
Service: 5
Delicious and always very clean!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Newk’s is always my go-to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
We always come here for pizza and it’s always delicious ?
Atmosphere: 5
Food: 5
Service: 5
I loved my visit! The lady behind the counter was really nice and patient with us. The Newk’s Club sandwich is fantastic! You also get to keep a 32 oz collectors cup. They also donate money towards ovarian cancer research!
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Five Cheese Mac & Cheese, Chicken Bacon Club
I ordered the Black and Bleu salad and it was a large portion and very good. The guy who took our order was friendly, the food came out fast, the place was clean, and the atmosphere was pleasant. Counter service and fill your own drinks. I enjoyed it and will eat there again.
Atmosphere: 5
Food: 5
Service: 5
Enjoyable place for lunch. Salmon blue cheese salad and potato soup pictured, both tasty!
Atmosphere: 4
Food: 4
Service: 5
I recently ordered food from this restaurant located at 700 Baxter Street, and I was highly disappointed with their customer service. The delivery person only delivered half of my order, and when I contacted the store for assistance, they were not helpful. I had to contact Uber Eats, but they couldn't provide support for 6 to 12 hours. As a result, I had to drive to the restaurant to pick up the rest of my meal. Upon arrival, I had to wait for them to prepare the order again, which they did incorrectly, missing the red and green onions, not removing croutons, and using the wrong dressing.
This is not the first time I have experienced such a disappointing service from your restaurant. On two previous occasions, I have had to deal with missing items in my delivery. Once, my order was delivered without the drinks, leaving me with just empty cups in the bag. Another time, the crispy rice treat I had ordered was nowhere to be found. These incidents have not only been frustrating but have also caused significant inconvenience to me.
I find it hard to comprehend why, when the driver arrived and an employee stamped the receipt with 2+ bags, my entire order was not given to them. It is a simple task to ensure that the order is complete before it leaves the restaurant. The delivery driver should have to get the order from one of your employees to ensure the whole order is given to them. In the strongest possible terms, I want to request that the restaurant take immediate action to rectify this situation. Either hire more attentive staff or remove the tip option from your app's delivery order. This will not only prevent further instances of incomplete orders but also restore the trust of your customers.
Overall, I was disappointed with my experience at this restaurant and would not recommend it to others. I am writing to express my disappointment with the customer service I received from your restaurant at 700 Baxter Street today.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have the best Ceasar Salad ?.
Atmosphere: 5
Food: 5
Service: 5
The potato soup is gasss. Was having a bad day, and to my surprise there was extra soup in my online order :) newks baxter is the best!!
Atmosphere: 5
Food: 5
Service: 5
I ordered two pizzas and both lacked toppings and left a lot of crust, very unfortunate for food that already costs more than average. It was good and the side salads were fine but the quality is disappointing.
Atmosphere: 4
Food: 1
Service: 4
It is against the Uber codes and policies for drivers to fill up customers drinks! It is not our responsibility to prepare anything in the order. Please fix this system…
Atmosphere: 1
Food: 5
Service: 1
Sandwich (avocado and turkey)was ok, bread could have been toasted more. Mac and cheese was good. Counter service was personable and efficient ( it was honestly the best part). I came around 6:30 on 11-21 and was helped by a pleasant young lady with curly blond hair. Overall it was a good experience punctuated by exemplary customer service.
Atmosphere: 4
Food: 4
Service: 5
Loading...