Every single time I come here they ALWAYS forget food items that I’ve ordered so I’ve had to go back and now I double check or give me the wrong item. For example ordered broccoli and cheese and got chicken noodle and forgot my chips. Yet the receipt is checked off. Two days ago ordered and paid for the bakers dozen and after paying they told me they didn’t have enough of the kind I wanted and it was only 8:30am so had to get 4 of another kind. You would think they would check this prior. I assumed they had more in the back.
Atmosphere: 1
Food: 3
Service: 1
Anna
I love this place! I go all the time and the food and drinks are great! They’re always do a great job and the workers are super friendly.
Atmosphere: 5
Food: 5
Service: 5
Hakyung Chae
Brautiful establishment
Atmosphere: 5
Food: 5
Service: 5
Sam Austin
Randomly changing your opening time to 9 instead of 7 for the Athens summer and still having 7am Monday-Sunday on your door tells me the kind of branch this is. Tried to open this locked door at 7:55am
Service: 1
G Dredd
I ordered a pick two. The sandwhich was the size of a small fist. I have never seen their half sandwiches come out that small. The picture doesn’t do it justice. I did not order from the kids menu. It’s literally a toddler snack. I’ve tried calling and no one is picking up. You can’t jip your customers and expect to retain them.
Meagan Watkins
Ordered catering from this new location for the first time. Everything was exactly right and on time! Thank you!
Food: 5
Service: 5
Geneva Adams
Friendly and fast but the sandwiches had way too little fillings. It was 80% bread.
Atmosphere: 5
Food: 3
Service: 5
bebe yang
Love the green smoothie and salads! But the soups and coffees I don’t know why but they always have a weird chicken farm taste/smell to it.
Jennifer Canino
They sponsored UGA dance marathon which shows a lot of their devotion to supporting their community while also supplying yummy food for all those in attendance!
Terrible service. I popped in to order 2 pastries and made the mistake of choosing to order at the counter rather than the kiosk. I figured it would be quick and easy to just order at the counter where the pastries were. I watched as two employees and one manager continously called out guests' names for orders that were ready. The first team member completely ignored my presence at the front counter. The second team member let me know someone would be with me shortly. At this point, at least five minutes had passed of me standing there. I watched as the manager turned around to scan the lobby, made eye contact with me, and then immediately turned her back to me and made herself busy watching the tickets on screen. I gave it another minute or two before I gave up and left. I completely understand being busy and/or understaffed, but the lobby was not full. Very frustrated that I had wanted two quick, simple, easy things to grab, but no one wanted to provide service. Especially disappointed in the manager's decision. At such a new location for such a well-known brand, I expected better. Most disappointing Panera experience.
Service: 1
becky goldman
Always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Panera Sandwiches
Maya Lee
Very nice new location. It’s small, so all food is served in to-go containers. My only complaint is that there are only about 9 tables (~20 seats). I think some space could be made to squeeze a few more in.
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Meadows
Employees are all extremely attentive and kind, and the restaurant itself is clean and has a nice environment.
Every single time I come here they ALWAYS forget food items that I’ve ordered so I’ve had to go back and now I double check or give me the wrong item. For example ordered broccoli and cheese and got chicken noodle and forgot my chips. Yet the receipt is checked off. Two days ago ordered and paid for the bakers dozen and after paying they told me they didn’t have enough of the kind I wanted and it was only 8:30am so had to get 4 of another kind. You would think they would check this prior. I assumed they had more in the back.
Atmosphere: 1
Food: 3
Service: 1
I love this place! I go all the time and the food and drinks are great! They’re always do a great job and the workers are super friendly.
Atmosphere: 5
Food: 5
Service: 5
Brautiful establishment
Atmosphere: 5
Food: 5
Service: 5
Randomly changing your opening time to 9 instead of 7 for the Athens summer and still having 7am Monday-Sunday on your door tells me the kind of branch this is. Tried to open this locked door at 7:55am
Service: 1
I ordered a pick two. The sandwhich was the size of a small fist. I have never seen their half sandwiches come out that small. The picture doesn’t do it justice. I did not order from the kids menu. It’s literally a toddler snack. I’ve tried calling and no one is picking up. You can’t jip your customers and expect to retain them.
Ordered catering from this new location for the first time. Everything was exactly right and on time! Thank you!
Food: 5
Service: 5
Friendly and fast but the sandwiches had way too little fillings. It was 80% bread.
Atmosphere: 5
Food: 3
Service: 5
Love the green smoothie and salads! But the soups and coffees I don’t know why but they always have a weird chicken farm taste/smell to it.
They sponsored UGA dance marathon which shows a lot of their devotion to supporting their community while also supplying yummy food for all those in attendance!
Atmosphere: 5
Food: 5
Service: 5
Thanks for donating to DM!! 💗💗💗
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Thanks for donating
Terrible service. I popped in to order 2 pastries and made the mistake of choosing to order at the counter rather than the kiosk. I figured it would be quick and easy to just order at the counter where the pastries were. I watched as two employees and one manager continously called out guests' names for orders that were ready. The first team member completely ignored my presence at the front counter. The second team member let me know someone would be with me shortly. At this point, at least five minutes had passed of me standing there. I watched as the manager turned around to scan the lobby, made eye contact with me, and then immediately turned her back to me and made herself busy watching the tickets on screen. I gave it another minute or two before I gave up and left. I completely understand being busy and/or understaffed, but the lobby was not full. Very frustrated that I had wanted two quick, simple, easy things to grab, but no one wanted to provide service. Especially disappointed in the manager's decision. At such a new location for such a well-known brand, I expected better. Most disappointing Panera experience.
Service: 1
Always good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Variety of Panera Sandwiches
Very nice new location. It’s small, so all food is served in to-go containers. My only complaint is that there are only about 9 tables (~20 seats). I think some space could be made to squeeze a few more in.
Atmosphere: 5
Food: 5
Service: 5
Employees are all extremely attentive and kind, and the restaurant itself is clean and has a nice environment.
Atmosphere: 5
Food: 5
Service: 5
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