Papa Johns Pizza
1860 Barnett Shoals Rd STE 602, Athens
(706) 354-4444
Recent Reviews
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The staff working last night when I picked up a large carryout order were absolutely a delight. They were so funny and helpful and just genuinely turned what is normally a mundane transaction into an unexpected highlight of my evening. It must be a fun place to work, and I'm appreciative of the staff going the extra mile to help me carry all the pizzas to my car- and making me laugh!
Atmosphere: 5
Food: 5
Service: 5
Good food. Very convenient location.
Atmosphere: 5
Food: 4
Service: 5
Everyone that works here are very nice. The customer service is great 👍🏾
Great papa bowls
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Cheesesticks
My pizza was so pretty I didn't want to eat it 😋
Atmosphere: 5
Food: 5
Service: 5
Service is atrocious now that they use Doordash for deliveries. I got the wrong pizza because the driver didn't even read the address, the order was for someone else. I send it back and call the store asking for a replacement.
First person I talked to said they would "notify the manager." 20 minutes go by and no contact, so I call back and I guess I talked to the manager on duty. No apologies, nothing -- he suggested that we simply "exchange the pizza with the other party" who got ours by mistake. Leaving aside for the moment the lousy customer service (go fix the problem yourself), it's a violation of health department regulations to re-serve food. I again requested a replacement and the manager said it would be delivered ASAP.
30 minutes go by and nothing. I call back and get another employee who tells me that the manager is unavailable, but when he was again this employee would have him call me. I suggested that instead, why don't they make MY PIZZA THAT I ALREADY PAID FOR and send it out ASAP. Hung up on me.
PJ's lost a customer tonight. Would advise against ever ordering from this company again.
UPDATE: replacement pizza arrived 2 hours late and cold. But I did get a free brownie, apparently, though no one ever called me back. I hope this wasn't someone else's dessert.
Service: 1
There was a Tuesday sale where you could get a medium sized one topping pizza for $4.99. I stopped in because I saw employees outside holding a sign with the details of the sale on it. I was disappointed with the customer service, and no one had on gloves while preparing the food. There is little to no places to sit, and the restaurant was in need of a cleaning especially the part where the customers order their food.
Atmosphere: 3
Food: 3
Service: 3
Ordered & waited more than an hour for cold food. Horrible service.
Atmosphere: 1
Food: 1
Service: 1
Papa Johns is good enough to stay competitive. It's very consistent in taste.
Atmosphere: 4
Food: 4
Service: 4
I ordered a Large pizza to get 10 slices, instead got a 12 inch with 8 slices. Ordered a Hawaiian Pizza that should have pineapple tidbits topping, but there was NO pineapple. When I walked in, there were 3 "kids" working behind the counter, yelling out to other kids in the lobby and outdoor patio.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
my favorite sushi buffet!!
Atmosphere: 5
Food: 5
Service: 5
Ordered the New York style crispy zippy roni pizza.It was awful, didn’t like it at all. No sauce, pepperoni so little, no flavor very disappointing.
Food: 1
Service: 5
Always good at this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Create Your Own Hand Tossed Pizza
Always fresh pizza, they haven't missed
Atmosphere: 4
Food: 5
Service: 5
It's a pleasure to shop here. Everyone is friendly and asks if they can help you find anything. The store is always clean, merchandised beautifully , and some great sales. Particularly their BOGO's!!
Atmosphere: 5
Food: 5
Service: 5
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