The meats at Shane's Rib Shack are fantastic. Along with excellent side choices, we had great meals at a very reasonable price. I highly recommend them if you are a smoked/bbq meat lover.
We came to the Athens restaurant the girl taking our order was not friendly at all she kept asking every time I would order something IS THAT ALL . There was 3 of us I ordered one item IS THAT ALL I replied no every single time then after I ordered food she said once again IS THAT ALL I replied No we’d like drinks she only gave 2 So I told her there are still 3 of us we don’t want to share drinks. We as people need to learn to be more courteous to others especially when you’re in the Industry that deals specifically with people. The very first thing I ordered was a hamburger and she said well it’s gonna take a long time to cook it and I said I still want it. What is this world coming to or what has it gone to. Is this new generation you know it wasn’t like this when we were growing up I just I don’t get it but it’s very sad that you have to go deal with rude people where you go and spend your money.9/10/24 6:30pm
Dez Partlow-Greer
I love my local Shane’s it’s always clean, and the food is always good! Customer service is great most of the time ❣️
Atmosphere: 4
Food: 4
Service: 4
Laura Miller
The food was lousy, I never realized you could have ribs and chicken as fast food, but you can if it is kept in the smoker all day and dry as hell, it sucked big time. Is there a minus rating?????
Atmosphere: 1
Food: 1
Service: 2
Keith Macris
I have never had a bad experience and food is constantly good. In fact during the worst food they brought me out was good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pulled Pork Plate, French Fries
James Ellard
I frequently stop at Shane's to eat and usually have a good experience. This location just doesn't have it together. They messed up our sides and never offered to make it right when i letbthem know. In addition to that, ALL of the salt was wet. I'm not sure what that was about. Anyway, I'll continue to eat at Shane's, but this store will be a no-go for me moving forward.
Atmosphere: 2
Food: 3
Service: 1
J Miller
Parking: Can be hard to find a close spot. Slanted parking means you can't back in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ
sweety pie
How, beautiful people. I like their pulled chicken sandwiches and coleslaw is my favorite. I never tried their wings, but they are huge. I go here a lot because I'm a Dasher and the workers are friendly.
I ordered boneless wings and all it was was large chicken tenders and they tasted god awful and were hardly cooked. I asked the girl up front and she said sorry that’s how they are here and not a lot of people care for them. Maybe tell me that before I order it? Bizarre place with bizarre people. Definitely won’t be coming back.
Atmosphere: 3
Food: 1
Service: 2
Bob Torrence
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ
bronson tate
Shout out to the employees working especially a man named Prestin Alcorn for making the food don’t have to wait long when he’s working he’s a multi tasker and a hard working cook great guy overall! Great food & service
Atmosphere: 5
Food: 5
Service: 5
Hannah Kelly
We were driving through on our way to Macon and stopped here for what we hoped was a quick grab and go dinner choice. After ordering and specifying that one of my entrees needed to be gluten free, the girl rung us up and we paid. We waited 30 minutes for 2 entrees and 2 kids meals. During this time multiple people went in and came out with food. We finally get our order and make it 10 minutes away from the restaurant and discover the one meal that needed to be gluten free was the wrong meal completely and wasn’t gluten free. I called the restaurant, to which I only received an “I’m sorry, she’s new” response. Shane’s only offers in store credit or a physical gift card. So she could not even make right what they got wrong. I hope Shane’s changes their policy for refunds and gift cards because this was VERY POOR service. We will not be back.
Good place, hated that they didn't have any hamburger meat.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: BBQ, Wings, Peach Cobbler
I wish they did the October
Tuesday Special more often
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: BBQ, Pulled Pork Plate, Baked Beans, Brunswick Stew
The meats at Shane's Rib Shack are fantastic. Along with excellent side choices, we had great meals at a very reasonable price. I highly recommend them if you are a smoked/bbq meat lover.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Pulled Pork Plate
We came to the Athens restaurant the girl taking our order was not friendly at all she kept asking every time I would order something IS THAT ALL . There was 3 of us I ordered one item IS THAT ALL I replied no every single time then after I ordered food she said once again IS THAT ALL I replied No we’d like drinks she only gave 2 So I told her there are still 3 of us we don’t want to share drinks. We as people need to learn to be more courteous to others especially when you’re in the Industry that deals specifically with people. The very first thing I ordered was a hamburger and she said well it’s gonna take a long time to cook it and I said I still want it. What is this world coming to or what has it gone to. Is this new generation you know it wasn’t like this when we were growing up I just I don’t get it but it’s very sad that you have to go deal with rude people where you go and spend your money.9/10/24 6:30pm
I love my local Shane’s it’s always clean, and the food is always good! Customer service is great most of the time ❣️
Atmosphere: 4
Food: 4
Service: 4
The food was lousy, I never realized you could have ribs and chicken as fast food, but you can if it is kept in the smoker all day and dry as hell, it sucked big time. Is there a minus rating?????
Atmosphere: 1
Food: 1
Service: 2
I have never had a bad experience and food is constantly good. In fact during the worst food they brought me out was good.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Pulled Pork Plate, French Fries
I frequently stop at Shane's to eat and usually have a good experience. This location just doesn't have it together. They messed up our sides and never offered to make it right when i letbthem know. In addition to that, ALL of the salt was wet. I'm not sure what that was about. Anyway, I'll continue to eat at Shane's, but this store will be a no-go for me moving forward.
Atmosphere: 2
Food: 3
Service: 1
Parking: Can be hard to find a close spot. Slanted parking means you can't back in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ
How, beautiful people. I like their pulled chicken sandwiches and coleslaw is my favorite. I never tried their wings, but they are huge. I go here a lot because I'm a Dasher and the workers are friendly.
Restaurantji Recommends
I ordered boneless wings and all it was was large chicken tenders and they tasted god awful and were hardly cooked. I asked the girl up front and she said sorry that’s how they are here and not a lot of people care for them. Maybe tell me that before I order it? Bizarre place with bizarre people. Definitely won’t be coming back.
Atmosphere: 3
Food: 1
Service: 2
Great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ
Shout out to the employees working especially a man named Prestin Alcorn for making the food don’t have to wait long when he’s working he’s a multi tasker and a hard working cook great guy overall! Great food & service
Atmosphere: 5
Food: 5
Service: 5
We were driving through on our way to Macon and stopped here for what we hoped was a quick grab and go dinner choice. After ordering and specifying that one of my entrees needed to be gluten free, the girl rung us up and we paid. We waited 30 minutes for 2 entrees and 2 kids meals. During this time multiple people went in and came out with food. We finally get our order and make it 10 minutes away from the restaurant and discover the one meal that needed to be gluten free was the wrong meal completely and wasn’t gluten free. I called the restaurant, to which I only received an “I’m sorry, she’s new” response. Shane’s only offers in store credit or a physical gift card. So she could not even make right what they got wrong. I hope Shane’s changes their policy for refunds and gift cards because this was VERY POOR service. We will not be back.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Hamburger
Great food and location!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ, Wings, Peach Cobbler
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