I loved this starbucks when they first open but over time it has declined . The employees were once smiling and greeting and now they look unhappy, they sigh so much as if its a burden and orders are always delayed or wrong. Seem short staffed especially in the mornings through the week. My daughter ordered me a dragon fruit drink light ice . 1 piece of dragon fruit in whole cup... my drink has been wrong last 2 times and this is 3rd . I've had to get my money back through the app couple times in a a row . I use to go daily . But starbucks is too expensive for my drink to not be somewhat how I ordered it . I have to try to fix it at home I guess.
Atmosphere: 2
Food: 3
Service: 3
Andrea Galindo
Angel and Hue are the best baristas ever. Customer service is 20/10.
Janna Houser
The best Starbucks in Athens! It’s so clean, they’re fast and so friendly!
Atmosphere: 5
Food: 5
Service: 5
Clay Kitchings
I’ve been coming here recently a good bit in the mornings. This Starbucks store may be one of the best around. The workers here are absolutely fantastic. They always act as if they are delighted to see you. They act as if they are delighted to be at work, but not annoyingly so. They always seem very genuine. Even with long lines in the drive-through, they work very expeditiously to get you through quickly. It is refreshing to see this kind of customer service!
Atmosphere: 5
Food: 5
Service: 5
Jami Hunter
The drinks taste good, but the manager Robbie is a bit unprofessional. I recommend going to another store.
Service: 1
Joshua Hibbert
Robbie is the reason I will never come back to this location. He is incredibly rude, and does not know how to put the customer first. I cannot think of a time that it is ever acceptable to treat customers poorly.
Atmosphere: 1
Food: 1
Service: 1
Savannah Miller
Best Starbucks ever! This location could easily teach a masterclass in customer service and excellence. Every visit is a reminder of how great a coffee run can be. The store is always spotless, service is quick, and the team members are not only friendly but often witty and fun to chat with.
Atmosphere: 5
Food: 5
Service: 5
katie holmes
This location always closes down prior to 9 PM, I’ve gone as early as 830 and it was closed drive-through shut down. And when they don’t shut down early, I’ll order iced coffee and they always say they’re out.
Tammy Ricotta
Had a matcha drink that was NOT blended all the way, there was ungrounded matcha on the bottom of the cup. Paid over $8 for a drink that i didn't want. Will definitely NOT be coming back here.
Atmosphere: 3
Food: 1
Service: 3
Savanna Saylors
The team at the Starbucks location on McClung Dr is amazing! Robbie especially, he always greats me each day with a big smile and words of encouragement or good banter. You can tell he loves working here and cares about the team. The drinks are always delicious, jalapeño chicken pocket always on point, and the atmosphere always friendly and inviting. Highly recommend this Starbucks location 😊
Always fast and everyone I’ve interacted with has been a delight. I’m so happy I can do drive thru and not have to walk into the Kroger Starbucks even though they do a great job over there too, y’all are so much more convenient.
Trasa Ranay Peterman
I was on my way to work this morning for my 12 hr shift. I stopped at this Starbucks which I never do, to get a coffee. I was smoking my morning cig before work..I had all windows down and holding my cig out my passenger window - to be curtious. I was told by the lady at the drive through I could NOT smoke in my car at the drive through...no sign telling me I couldn't. Really!! I'm done Starbucks. You'll never get another dime from me. I'll go to Dunkin from now on. Never in my life!
Atmosphere: 1
Service: 1
Leanne Davis
Be super careful when going through the drive through!!! The lid was not on my HOT Venti Americano and it spilled all over my leg and car. Now I have a scar on my thigh.
Atmosphere: 4
Food: 4
Service: 2
Corine Roberts
This Starbucks is always great—a wonderful place to study. The bathrooms are always clean, the drinks are consistently well made, and the staff is friendly. I love coming here to study. The only downside is that the music can be a bit loud, but overall, it has a great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
Samantha McCartney
They are always so amazing with my 10 year old when she picks up her order. Makes her feel so good! Ty!
I loved this starbucks when they first open but over time it has declined . The employees were once smiling and greeting and now they look unhappy, they sigh so much as if its a burden and orders are always delayed or wrong. Seem short staffed especially in the mornings through the week. My daughter ordered me a dragon fruit drink light ice . 1 piece of dragon fruit in whole cup... my drink has been wrong last 2 times and this is 3rd . I've had to get my money back through the app couple times in a a row . I use to go daily . But starbucks is too expensive for my drink to not be somewhat how I ordered it . I have to try to fix it at home I guess.
Atmosphere: 2
Food: 3
Service: 3
Angel and Hue are the best baristas ever. Customer service is 20/10.
The best Starbucks in Athens! It’s so clean, they’re fast and so friendly!
Atmosphere: 5
Food: 5
Service: 5
I’ve been coming here recently a good bit in the mornings. This Starbucks store may be one of the best around. The workers here are absolutely fantastic. They always act as if they are delighted to see you. They act as if they are delighted to be at work, but not annoyingly so. They always seem very genuine. Even with long lines in the drive-through, they work very expeditiously to get you through quickly. It is refreshing to see this kind of customer service!
Atmosphere: 5
Food: 5
Service: 5
The drinks taste good, but the manager Robbie is a bit unprofessional. I recommend going to another store.
Service: 1
Robbie is the reason I will never come back to this location. He is incredibly rude, and does not know how to put the customer first. I cannot think of a time that it is ever acceptable to treat customers poorly.
Atmosphere: 1
Food: 1
Service: 1
Best Starbucks ever! This location could easily teach a masterclass in customer service and excellence. Every visit is a reminder of how great a coffee run can be. The store is always spotless, service is quick, and the team members are not only friendly but often witty and fun to chat with.
Atmosphere: 5
Food: 5
Service: 5
This location always closes down prior to 9 PM, I’ve gone as early as 830 and it was closed drive-through shut down. And when they don’t shut down early, I’ll order iced coffee and they always say they’re out.
Had a matcha drink that was NOT blended all the way, there was ungrounded matcha on the bottom of the cup. Paid over $8 for a drink that i didn't want. Will definitely NOT be coming back here.
Atmosphere: 3
Food: 1
Service: 3
The team at the Starbucks location on McClung Dr is amazing! Robbie especially, he always greats me each day with a big smile and words of encouragement or good banter. You can tell he loves working here and cares about the team. The drinks are always delicious, jalapeño chicken pocket always on point, and the atmosphere always friendly and inviting. Highly recommend this Starbucks location 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always fast and everyone I’ve interacted with has been a delight. I’m so happy I can do drive thru and not have to walk into the Kroger Starbucks even though they do a great job over there too, y’all are so much more convenient.
I was on my way to work this morning for my 12 hr shift. I stopped at this Starbucks which I never do, to get a coffee. I was smoking my morning cig before work..I had all windows down and holding my cig out my passenger window - to be curtious. I was told by the lady at the drive through I could NOT smoke in my car at the drive through...no sign telling me I couldn't. Really!! I'm done Starbucks. You'll never get another dime from me. I'll go to Dunkin from now on. Never in my life!
Atmosphere: 1
Service: 1
Be super careful when going through the drive through!!! The lid was not on my HOT Venti Americano and it spilled all over my leg and car. Now I have a scar on my thigh.
Atmosphere: 4
Food: 4
Service: 2
This Starbucks is always great—a wonderful place to study. The bathrooms are always clean, the drinks are consistently well made, and the staff is friendly. I love coming here to study. The only downside is that the music can be a bit loud, but overall, it has a great atmosphere!
Atmosphere: 5
Food: 5
Service: 5
They are always so amazing with my 10 year old when she picks up her order. Makes her feel so good! Ty!
Atmosphere: 5
Food: 5
Service: 5
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