Food was okay. Expected more flavor from the Cajun but wasn’t the worst I’ve had. Food took forever to come out with many orders being pushed before ours. Online orders and door dash order come first it seems.
Atmosphere: 1
Food: 3
Service: 1
Marissa Eastwood
My family and I Waited an hour for my food, checking in every 15 minutes with employees telling me “its almost done” “15 more minutes” etc, just to check again after AN HOUR waiting that they don’t have my ticket and never made my food. The entire dining room was full, not one person had their food. I asked for a refund and they told me they would give me one, but then made me wait another 45 minutes because the manager had to help other customers. “She can’t help you because there’s other people waiting for their food” is what was told to me. I left with no food, no refund, the staff laughed at me, ignored me and the manager was on the phone, not doing anything to help me. Wouldn’t tell me her name, never got a receipt. I understand it was a mistake in over 20 people waiting hour for food, mix up with tickets but the way the “manager” handled it was the worst customer service I’ve ever seen. They stole from me. So many people left , no one bothered to check to see if anyone got their food, it didn’t just happen to me, they dropped the ball with poor management.
Atmosphere: 1
Food: 1
Service: 1
Fantasia S
Wait Time was HORRIBLE & The manager arguing and barring a customer because the wait time was over a hour! Terrible Customer service!
Atmosphere: 1
Food: 1
Service: 1
jasmyn porter
I had such a great service experience here!!! 1am & they were so nice & accommodating
Atmosphere: 5
Food: 5
Service: 5
David
Chicken sandwich was edible but there are better sandwiches around for the same price. The chicken fingers are truly terrible. Please don't torture yourself!
Marlen Torres
Food was alright i got 8 piece boneless wings got the smallest ones almost pennie size my not only that I seen a employee grab a handful of fries and shoved them in his mouths and he had no gloves it was my first time being there.
Atmosphere: 5
Food: 2
Service: 3
R
Undercooked food, bad customer service, and a very disappointing location. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Cindy Taylor
The worst experience ever at a quick service restaurant. When they would not pull my order together almost 30 minutes past the quoted pickup time, the store manager would not issue a refund when I told them to cancel it. I would fire the whole staff and start over. This restaurant is a poor reflection of this brand.
Atmosphere: 1
Food: 1
Service: 1
JWK
Great place to order wings. Used door sash. Great wings Great flavors to choose from.
Atmosphere: 5
Food: 5
Service: 5
Savannah Smith
Food is pretty good! Fries are fresh, chicken is okay for the price. The service is awful and the wait time is ridiculous.
Service is absolutely horrible. Takes ages for food to be ready and staff are constantly rude to those waiting
Atmosphere: 1
Food: 1
Service: 1
Ashton Bowen
It took 2.5 hours for twenty wings. HORRIBLE!
Service: 1
Wmily Wwlls
Terrible service wait time 3 hours
Elena Patrick
I went to this wingstop hoping to get a quick bite, they tell me they are not taking walk ins and only mobile orders. So all of us in line make a mobile order, it tells us it will be OVER AN HOUR of a wait. I simply did not have time to wait an hour for some chicken tenders so I try to cancel but there’s no way to cancel online. they tell me I have to call to cancel, on my out 4 people run inside the wingstop and run to the back and start fist fighting the cooks. Later the police came and handled the situation but while I was sitting waiting for my food I couldn’t help but notice the police writing a police report in the back, so the atmosphere wasn’t great. After multiple attempts to cancel my order I couldn’t so I left, now it’s been an hour and a half and it still says they are making my mobile order in store. I will not be back here ever ! 😊
Atmosphere: 1
Food: 1
Service: 1
Chloe Go
Horribly slow service even after placing an online order and waiting an hour. They got our order wrong and then never fixed the order after waiting for 45 mins. After 45 mins of waiting, a huge fight broke out and we never got our food. It was scary. I think the cops had to be called. Hope I get a refund?
Food was okay. Expected more flavor from the Cajun but wasn’t the worst I’ve had. Food took forever to come out with many orders being pushed before ours. Online orders and door dash order come first it seems.
Atmosphere: 1
Food: 3
Service: 1
My family and I Waited an hour for my food, checking in every 15 minutes with employees telling me “its almost done” “15 more minutes” etc, just to check again after AN HOUR waiting that they don’t have my ticket and never made my food. The entire dining room was full, not one person had their food. I asked for a refund and they told me they would give me one, but then made me wait another 45 minutes because the manager had to help other customers. “She can’t help you because there’s other people waiting for their food” is what was told to me. I left with no food, no refund, the staff laughed at me, ignored me and the manager was on the phone, not doing anything to help me. Wouldn’t tell me her name, never got a receipt. I understand it was a mistake in over 20 people waiting hour for food, mix up with tickets but the way the “manager” handled it was the worst customer service I’ve ever seen. They stole from me. So many people left , no one bothered to check to see if anyone got their food, it didn’t just happen to me, they dropped the ball with poor management.
Atmosphere: 1
Food: 1
Service: 1
Wait Time was HORRIBLE & The manager arguing and barring a customer because the wait time was over a hour! Terrible Customer service!
Atmosphere: 1
Food: 1
Service: 1
I had such a great service experience here!!! 1am & they were so nice & accommodating
Atmosphere: 5
Food: 5
Service: 5
Chicken sandwich was edible but there are better sandwiches around for the same price. The chicken fingers are truly terrible. Please don't torture yourself!
Food was alright i got 8 piece boneless wings got the smallest ones almost pennie size my not only that I seen a employee grab a handful of fries and shoved them in his mouths and he had no gloves it was my first time being there.
Atmosphere: 5
Food: 2
Service: 3
Undercooked food, bad customer service, and a very disappointing location. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
The worst experience ever at a quick service restaurant. When they would not pull my order together almost 30 minutes past the quoted pickup time, the store manager would not issue a refund when I told them to cancel it. I would fire the whole staff and start over. This restaurant is a poor reflection of this brand.
Atmosphere: 1
Food: 1
Service: 1
Great place to order wings. Used door sash. Great wings Great flavors to choose from.
Atmosphere: 5
Food: 5
Service: 5
Food is pretty good! Fries are fresh, chicken is okay for the price. The service is awful and the wait time is ridiculous.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Service is absolutely horrible. Takes ages for food to be ready and staff are constantly rude to those waiting
Atmosphere: 1
Food: 1
Service: 1
It took 2.5 hours for twenty wings. HORRIBLE!
Service: 1
Terrible service wait time 3 hours
I went to this wingstop hoping to get a quick bite, they tell me they are not taking walk ins and only mobile orders. So all of us in line make a mobile order, it tells us it will be OVER AN HOUR of a wait. I simply did not have time to wait an hour for some chicken tenders so I try to cancel but there’s no way to cancel online. they tell me I have to call to cancel, on my out 4 people run inside the wingstop and run to the back and start fist fighting the cooks. Later the police came and handled the situation but while I was sitting waiting for my food I couldn’t help but notice the police writing a police report in the back, so the atmosphere wasn’t great. After multiple attempts to cancel my order I couldn’t so I left, now it’s been an hour and a half and it still says they are making my mobile order in store. I will not be back here ever ! 😊
Atmosphere: 1
Food: 1
Service: 1
Horribly slow service even after placing an online order and waiting an hour. They got our order wrong and then never fixed the order after waiting for 45 mins. After 45 mins of waiting, a huge fight broke out and we never got our food. It was scary. I think the cops had to be called. Hope I get a refund?
Service: 1
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