WNB Factory - Wings & Burger

The service was unfriendly. My Chicken Sandwich was completely dry. It was hard as a rock. My husband's wings were dry as well. I hope they get some help. The one in bethlhem is amzing.

Atmosphere: 1

Food: 1

Service: 1

Wings were decent. Will try other flavors.

Atmosphere: 3

Food: 4

Service: 4

It's like they found the smallest wings, cook them up and give them to you. I felt like I had a child's plate.

Atmosphere: 3

Food: 2

Service: 3

The food isn’t bad but the service is horrible. The people who work there do not want to be there and absolutely take it out on the customers. Also why have a further comment box for requests when they don’t read them? I shouldn’t have to come back and forth into the store because they don’t read them. It’s exhausting. So much for good wings.

Atmosphere: 1

Food: 3

Service: 1

Ramina was awesome food was good!

Service: 5

Wings are small and OVERCOOKED!! They are cooked so badly that the meat is dry/tough and crispy hard. I threw my entire takeout tray in the trash!! 👎🏾👎🏾🤮

Atmosphere: 1

Food: 1

Service: 1

I love the wings but BBB gotta go

Atmosphere: 4

Food: 5

Service: 3

Cashier was very rude and food was meh. Ive been to many wnbs and never had an issue like this place. Dont recommend this location!!!!!!

Atmosphere: 1

Food: 3

Service: 1

The food was great, employees were friendly, and the portions were worth the price. Me and my bf will definitely be eating here again!! You guys are so nice 🥰 thank you for letting me taste the wing sauce before getting it!!! :) (so much rice in the wing and rice combo! I recommend :)!)

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Wings, Fried, Cheesesteak

Ordered boneless wings to go. Very bad. Cannot recommend.

Food: 1

Food gets the job done. That’s about the only positive thing I can say about it.

Atmosphere: 2

Food: 2

Service: 2

One of my favorite Philly cheesesteaks in town. The wings are pretty good. The fries were not that great. The mushroom burger was a fairly small patty with a very thick slice of onion. The onion, lettuce, tomato were fresh, but the thin patty with the thick onion slice seemed out-of-balance. There weren't many mushrooms, and they were quite dark resting on American cheese. Odd. Again, great cheesesteaks. The large TV in the dining room had a spinning circle the whole time we were there. We were missing an order of fries initially, but this was quickly and respectfully rectified. There also is apparently a problem with the lock on the men's restroom door. As it is single occupancy, this could potentially cause a very awkward and unpleasant situation.

Atmosphere: 2

Food: 4

Service: 3

Recommended dishes: Cheesesteak

Pretty good food! The chicken cheese steak is a bit lackluster: chicken, cheese & onions, blah. The rest was good.

Atmosphere: 5

Food: 5

Service: 5

Today I called in to place an order, but cahier just picked up the phone and hangout on me, that's not right for customers that makes posible their check every week..
I'm going across street to get my wings.
Bye bye..
Att: 1 customer less

The only think I really come here for is the dry lemon pepper wings. They are always cooked perfectly the way I like them and I love their fries over American deli’s. The hot wings aren’t my top but I like them too, second to American deli. My only complaints of this restaurant are the lack of customer service. I wasn’t greeted when I came in because she was on her phone, but she was not rude just not very alert and attentive. And also that it is very cold and awkward in there. You walk in to a dead silent freezing place and no one says anything lol but I can get past the lack of ambiance. I mostly take it to go anyway. So long story short- dry lemon pepper to go and I give it 4 stars!! Also they have 50 cent canned drinks which is a plus because ain’t nobody paying $2 for a drink!

Atmosphere: 2

Food: 4

Service: 3