I watched the girls spit in the fryer. They spit in the oil fryer.
Atmosphere: 1
Food: 1
Service: 1
Linda Mapp
Every since they hired new people food been terrible they should of kept the old staff old staff was friendly cooked your food really good the cook they have now cannot cook fries don't be cooked all the way chicken tenders half cooked.chicken was cooked to soft bad cook i will never come back here and
Atmosphere: 1
Food: 1
Service: 1
Nandi
This used to be one of my favorite wing spots the food was cooked to perfection, the customer service was always welcoming. The crew were always so friendly. However this place has gone completely downhill. Ever since they fired the old crew…this place is TRASH! I tried to call in my order apparently they don’t do call in orders. I had to wait 20+ minutes for my order and it doesn’t taste the same!! This new management/crew is absolutely terrible. Save yourself a trip to this dump.
Atmosphere: 1
Food: 1
Service: 1
Felipe Cortez
This american deli used to be the spot and today these 3 men looking females were being rude and arguing with my girl over an extra $20 they had kept at the end it was just 20 dollars but when we received the food it look like it had been spit on so we just left it to them and asked for a refund obviously they denied and the cahier started getting ghetto with her american deli crew but me personally I ain't gone let my girl fight no men looking females ever save your money go to the shallowford instead
Atmosphere: 1
Food: 1
Service: 1
Fernando Rios
Since they fired the ENTIRE old staff this place has lost everything that made it the BEST AmericanDeli around. The staff are inexperienced, rude, and lazy. The fries are the same quality but not the wings. You have to season your own fries and check if they put celery/carrots with your combo; because when I went they forgot it and proceeded to say they didn't have any, or at least not any cut up and ready. They also lacked any sweet tea or unsweetened tea. My mom LOVED this spot, her go to wing spot but this new crew is just not welcoming or understanding. No attempt at making conversation and trying to argue with customers. Wings are too wet, and not crispy. The whole new menu layout is also terrible. Overall the WORST change made to a GREAT AmericanDeli. If it ain't broke don't fix it.
Atmosphere: 1
Food: 1
Service: 1
Adonis Harwell
This used to be a good location. I would go here for lunch almost everyday. The wings and fries used to be so good. But about two weeks ago, they fired their entire staff and have a bunch of new people in there and maaaaan smh…. The food is so terrible now the wings are smaller and they do not taste good anymore. I’m so annoyed because i don’t even want to go here for lunch anymore even though it’s so close to my job but the two times i came after they fired all their old staff, my wings were trash. They should’ve kept the old staff!!
Atmosphere: 1
Food: 1
Service: 1
ill3gall thepeople
This use to be my favorite out of all the stores but no that they fired the old stuff the quality has went to trash..the literally slapped mayo on top my
Atmosphere: 1
Food: 1
Service: 1
Debbie King
New staff and they have 0 experience on how to make the orders properly (under cooked and thrown together), talk about the customers in Spanish, disagree when the customer has an issue with their order. The staff before these people were polite, professional, experienced and very pleasant to interact with. Definitely will NOT be purchasing food from this location again. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
Karvi Liang
Nice customer service. Friendly.
Atmosphere: 5
Food: 5
Service: 5
En Ur Ear
I absolutely LOVE this location. They are fast and courteous and my order is always correct!!! Great Customer Service is hard to find and I appreciate the customer service I receive from the staff here. Not to mention the food is
Great American deli in the mall. Great service fast food. What more can. You ask for they serve Great fries..fried separately from the chicken and vegan safe. Add wing sauce hot sauce is off the chain. Got to love it when it's hot fast and fresh.Dietary restrictions: Vegan fries fried separately
Atmosphere: 3
Food: 4
Service: 4
Brad Elliott
The best sandwich I’ve ever had was at this American Deli. It was an Italian Sub, and I still think about it, 5+ years later.
Robert L.
So I'm as surprised as you when I say this was a very good meal. Maybe because the mall is mostly empty. I ordered a Gyro meal with fries. The fries were fresh hot crispy but not burnt. The gyro was so fresh and hot had to wait for it to cool down before I could handle it. Good job!
Jerberjer
Best fries. Super crisp every time. Spirit thanks you
Sandra Goler Durant
I ordered chicken tenders with fries. Got back to my office and the chicken tenders tasted like fish. I hate fish. Apparently, the chicken and fish are fried in the same grease. YuckyToo much of a hassle to drive back. I will never go there again . What a waste of my money ?
I watched the girls spit in the fryer. They spit in the oil fryer.
Atmosphere: 1
Food: 1
Service: 1
Every since they hired new people food been terrible they should of kept the old staff old staff was friendly cooked your food really good the cook they have now cannot cook fries don't be cooked all the way chicken tenders half cooked.chicken was cooked to soft bad cook i will never come back here and
Atmosphere: 1
Food: 1
Service: 1
This used to be one of my favorite wing spots the food was cooked to perfection, the customer service was always welcoming. The crew were always so friendly. However this place has gone completely downhill. Ever since they fired the old crew…this place is TRASH! I tried to call in my order apparently they don’t do call in orders. I had to wait 20+ minutes for my order and it doesn’t taste the same!! This new management/crew is absolutely terrible. Save yourself a trip to this dump.
Atmosphere: 1
Food: 1
Service: 1
This american deli used to be the spot and today these 3 men looking females were being rude and arguing with my girl over an extra $20 they had kept at the end it was just 20 dollars but when we received the food it look like it had been spit on so we just left it to them and asked for a refund obviously they denied and the cahier started getting ghetto with her american deli crew but me personally I ain't gone let my girl fight no men looking females ever save your money go to the shallowford instead
Atmosphere: 1
Food: 1
Service: 1
Since they fired the ENTIRE old staff this place has lost everything that made it the BEST AmericanDeli around. The staff are inexperienced, rude, and lazy. The fries are the same quality but not the wings. You have to season your own fries and check if they put celery/carrots with your combo; because when I went they forgot it and proceeded to say they didn't have any, or at least not any cut up and ready. They also lacked any sweet tea or unsweetened tea. My mom LOVED this spot, her go to wing spot but this new crew is just not welcoming or understanding. No attempt at making conversation and trying to argue with customers. Wings are too wet, and not crispy. The whole new menu layout is also terrible. Overall the WORST change made to a GREAT AmericanDeli. If it ain't broke don't fix it.
Atmosphere: 1
Food: 1
Service: 1
This used to be a good location. I would go here for lunch almost everyday. The wings and fries used to be so good. But about two weeks ago, they fired their entire staff and have a bunch of new people in there and maaaaan smh…. The food is so terrible now the wings are smaller and they do not taste good anymore. I’m so annoyed because i don’t even want to go here for lunch anymore even though it’s so close to my job but the two times i came after they fired all their old staff, my wings were trash. They should’ve kept the old staff!!
Atmosphere: 1
Food: 1
Service: 1
This use to be my favorite out of all the stores but no that they fired the old stuff the quality has went to trash..the literally slapped mayo on top my
Atmosphere: 1
Food: 1
Service: 1
New staff and they have 0 experience on how to make the orders properly (under cooked and thrown together), talk about the customers in Spanish, disagree when the customer has an issue with their order. The staff before these people were polite, professional, experienced and very pleasant to interact with. Definitely will NOT be purchasing food from this location again. Don't waste your money.
Atmosphere: 1
Food: 1
Service: 1
Nice customer service. Friendly.
Atmosphere: 5
Food: 5
Service: 5
I absolutely LOVE this location. They are fast and courteous and my order is always correct!!! Great Customer Service is hard to find and I appreciate the customer service I receive from the staff here. Not to mention the food is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken and Fries
Restaurantji Recommends
Great American deli in the mall. Great service fast food. What more can. You ask for they serve Great fries..fried separately from the chicken and vegan safe. Add wing sauce hot sauce is off the chain. Got to love it when it's hot fast and fresh.Dietary restrictions: Vegan fries fried separately
Atmosphere: 3
Food: 4
Service: 4
The best sandwich I’ve ever had was at this American Deli. It was an Italian Sub, and I still think about it, 5+ years later.
So I'm as surprised as you when I say this was a very good meal. Maybe because the mall is mostly empty. I ordered a Gyro meal with fries. The fries were fresh hot crispy but not burnt. The gyro was so fresh and hot had to wait for it to cool down before I could handle it. Good job!
Best fries. Super crisp every time. Spirit thanks you
I ordered chicken tenders with fries. Got back to my office and the chicken tenders tasted like fish. I hate fish. Apparently, the chicken and fish are fried in the same grease. YuckyToo much of a hassle to drive back. I will never go there again . What a waste of my money ?