I usually don’t dine in but today I decided to and glad I did. I was greeted when walked in and while enjoying my meal it was good to hear the staff laughing and joking around and not being so mad at the
Atmosphere: 5
Food: 5
Service: 5
Charlene Bowden
I'm so excited that it's fish sandwich time. How can you make this a regular menu item? I'm not alone on this thought. Add it and we'll come.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mozzerella Sticks, Fish Sandwich, Crispy Fish Sandwich, Smokehouse Brisket Sandwich
Chuck Cooper
Everything was perfect, those were the best crinkle cut fries I’ve had in a while.
Atmosphere: 5
Food: 5
Service: 5
Ayri
I come here almost every day and stopped for a few weeks. I get the same thing for the most part and it’s like sometimes they feel like working and paying attention. Sometimes they don’t, and it’s annoying. This day they didn’t. 2 people spoke on the drive thru and repeated that I wanted cheese on my sandwich. OF COURSE MY SANDWITCH HAD NO CHEESE lol. Then I asked for light ice, seems like I got extra ice. What’s the point of being able to add modifications if you’re just gonna make the order how you want?
Atmosphere: 1
Food: 1
Service: 1
Rick Iannotti
Best Arby’s in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Gyro
G.C. R.
It's fastfood. Nothing exciting.
Atmosphere: 3
Food: 3
Service: 3
Meredith K.
service is painfully slow. we go weekly and 9 times out of 10 have to wait 20 minutes and will often get the wrong order or incorrect changes. avoid this location. the management needs to be reevaluated and changes need to be made. The staff is slow slow and takes no accountability. Horrible service.
El Ja
Old stale french fries and horrible customer service. I felt like I was bothering the drive through worker by asking for ranch.
Atmosphere: 2
Food: 2
Service: 2
Erica Sanford
I ordered a turkey ranch and bacon and specifically said no tomatoes because I’m allergic, I left the store, when I got home….it had tomatoes on my sandwich. Yes, I should have checked it, because people are incompetent, but I was in a hurry and I was the only one there, how hard is it to read? I talked to the manager, Keshawn Thompson, (I think. It was hard to understand his name,) and he was unless I came back up there, which I couldn’t do, there was nothing to be done even though all he had to do was ask me to provide the last four of my card and he could have processed me refund. I smell a lawsuit against Arby’s coming soon….
Waited 5 minutes in line only for the rude cashier to say she couldn’t take inside orders. Complaint and cursing in front of customers. The girl was very
Atmosphere: 1
Food: 3
Service: 1
Matthew A.
Food has been fine for this Arby's, don't normally go there for food just the shakes. Went through the drive through to get a shake. I get welcomed with a nice hello welcome to Arby's when I get the the window. After that the intercom goes silent for a solid 5 minutes. I say hello about three times no response. Finally someone behind me asked if they are interacting with the customers. I reply that I've been waiting for a reply and then boom. The lady on the other end blows up on me saying she's been waiting on me. Which wasn't true but maybe she didn't hear my hellos or is someone going to take my order while a line stocked up behind me. Anyways this is my only review and felt I should share one of my experiences with this location. Most of the time it's fine just a little slow. But the lady who was on the intercom at 2:40pm on 07-06-23 doesn't need to be talking to clients unless it's face to face. Thank you for your time
Brittany Cradic
Well first of all I hardly ever leave a bad review unless I think it's 1 absolutely needed. At first they couldn't hear me at window over intercom saying just a minute please so I think they were being snappy thinking I was but I even said I'm sorry just a minute, then before pulling up to the window I asked for aside of ranch for my turkey bacon ranch sandwich because I knew it wouldn't have any. He says just pull to the window. Then when I get to window to pay I'm told I can't pay with a $100.00 hundred that they can't accept that, so my gf has to pay and all she had was a 20. Then after that attitude I still apologized again for not being able to be heard at the window and no response. She checked her food and he didn't give her any ranch so I asked for extra ranch that's on the sandwich he comes back with ranch in a pack for salads. She says again no I need the ranch that comes on the turkey sandwich. He pauses rolls his eyes and walks off he's on his cell phone at the window then someone else comes back with the right ranch said thank u and I'm sorry again he says ur welcome It's ok. Then she opens it and she's always loved these sandwiches and it barely had any turkey. She still ate it but had to put all extra ranch on it. Must've been an off day, maybe
I've been coming to this location for a few years. I always get a classic roast beef add lettuce sub onion roll. I've been happy with it. So I go through the drive through and the guy tries to charge me over $6.00 for a $4.85 sandwich. I tell him no it normally $4.85. After a delay, I get a sandwich... no lettuce, no onion roll, no receipt, no napkins. I kindly come back two days later only to have the assistant manager say... sorry. Nothing I can do for you. Well, I'm sure they do t care but this regular customer will not be coming back... EVER! It's called customer service. I've been in the restaurant business for 23 years. It's very simple. You give me the sandwich I ordered. Good bye
Rick Cruz
Ice machines broke in the lobby and they have the audacity in the South to ask you if you want ice in your drink.It's a update the ice maker is working good thanks
Quick service. Hot food
Atmosphere: 5
Food: 4
Service: 4
I usually don’t dine in but today I decided to and glad I did. I was greeted when walked in and while enjoying my meal it was good to hear the staff laughing and joking around and not being so mad at the
Atmosphere: 5
Food: 5
Service: 5
I'm so excited that it's fish sandwich time. How can you make this a regular menu item? I'm not alone on this thought. Add it and we'll come.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Mozzerella Sticks, Fish Sandwich, Crispy Fish Sandwich, Smokehouse Brisket Sandwich
Everything was perfect, those were the best crinkle cut fries I’ve had in a while.
Atmosphere: 5
Food: 5
Service: 5
I come here almost every day and stopped for a few weeks. I get the same thing for the most part and it’s like sometimes they feel like working and paying attention. Sometimes they don’t, and it’s annoying. This day they didn’t. 2 people spoke on the drive thru and repeated that I wanted cheese on my sandwich. OF COURSE MY SANDWITCH HAD NO CHEESE lol. Then I asked for light ice, seems like I got extra ice. What’s the point of being able to add modifications if you’re just gonna make the order how you want?
Atmosphere: 1
Food: 1
Service: 1
Best Arby’s in the
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Gyro
It's fastfood. Nothing exciting.
Atmosphere: 3
Food: 3
Service: 3
service is painfully slow. we go weekly and 9 times out of 10 have to wait 20 minutes and will often get the wrong order or incorrect changes. avoid this location. the management needs to be reevaluated and changes need to be made. The staff is slow slow and takes no accountability. Horrible service.
Old stale french fries and horrible customer service. I felt like I was bothering the drive through worker by asking for ranch.
Atmosphere: 2
Food: 2
Service: 2
I ordered a turkey ranch and bacon and specifically said no tomatoes because I’m allergic, I left the store, when I got home….it had tomatoes on my sandwich. Yes, I should have checked it, because people are incompetent, but I was in a hurry and I was the only one there, how hard is it to read? I talked to the manager, Keshawn Thompson, (I think. It was hard to understand his name,) and he was unless I came back up there, which I couldn’t do, there was nothing to be done even though all he had to do was ask me to provide the last four of my card and he could have processed me refund. I smell a lawsuit against Arby’s coming soon….
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited 5 minutes in line only for the rude cashier to say she couldn’t take inside orders. Complaint and cursing in front of customers. The girl was very
Atmosphere: 1
Food: 3
Service: 1
Food has been fine for this Arby's, don't normally go there for food just the shakes. Went through the drive through to get a shake. I get welcomed with a nice hello welcome to Arby's when I get the the window. After that the intercom goes silent for a solid 5 minutes. I say hello about three times no response. Finally someone behind me asked if they are interacting with the customers. I reply that I've been waiting for a reply and then boom. The lady on the other end blows up on me saying she's been waiting on me. Which wasn't true but maybe she didn't hear my hellos or is someone going to take my order while a line stocked up behind me. Anyways this is my only review and felt I should share one of my experiences with this location. Most of the time it's fine just a little slow. But the lady who was on the intercom at 2:40pm on 07-06-23 doesn't need to be talking to clients unless it's face to face. Thank you for your time
Well first of all I hardly ever leave a bad review unless I think it's 1 absolutely needed. At first they couldn't hear me at window over intercom saying just a minute please so I think they were being snappy thinking I was but I even said I'm sorry just a minute, then before pulling up to the window I asked for aside of ranch for my turkey bacon ranch sandwich because I knew it wouldn't have any. He says just pull to the window. Then when I get to window to pay I'm told I can't pay with a $100.00 hundred that they can't accept that, so my gf has to pay and all she had was a 20. Then after that attitude I still apologized again for not being able to be heard at the window and no response. She checked her food and he didn't give her any ranch so I asked for extra ranch that's on the sandwich he comes back with ranch in a pack for salads. She says again no I need the ranch that comes on the turkey sandwich. He pauses rolls his eyes and walks off he's on his cell phone at the window then someone else comes back with the right ranch said thank u and I'm sorry again he says ur welcome It's ok. Then she opens it and she's always loved these sandwiches and it barely had any turkey. She still ate it but had to put all extra ranch on it. Must've been an off day, maybe
Recommended dishes: Roast Beef, Curly Fries, Turkey Bacon Ranch Sandwich
I've been coming to this location for a few years. I always get a classic roast beef add lettuce sub onion roll. I've been happy with it. So I go through the drive through and the guy tries to charge me over $6.00 for a $4.85 sandwich. I tell him no it normally $4.85. After a delay, I get a sandwich... no lettuce, no onion roll, no receipt, no napkins. I kindly come back two days later only to have the assistant manager say... sorry. Nothing I can do for you. Well, I'm sure they do t care but this regular customer will not be coming back... EVER! It's called customer service. I've been in the restaurant business for 23 years. It's very simple. You give me the sandwich I ordered. Good bye
Ice machines broke in the lobby and they have the audacity in the South to ask you if you want ice in your drink.It's a update the ice maker is working good thanks
Atmosphere: 4
Food: 5
Service: 5