After being seated took over 15 minutes before anyone returned to the table to pour water and place a bread and butter basket. Steak was overcooked, risotto was undercooked, requested steak sauce and it never made it to the table.
Colleen
Nice Steak House vibe. The Lobster Bisque was great with big chunks of lobster and great flavor. The salmon was just okay (little fishy tasting) and the way it is prepared is a little lack luster for the price. Server was attentive and friendly. Overall, the menu is limited and the cost of each "entree" was $$$$. Not my best Steak House experience.
Sheila
Hostess and Server great. Mushroom crostini eh eh. Beet salad ok. Pork belly 5 ⭐️ star. steak dinner and chocolate good flavor. Wine pairings were great. Great value.
Kimberly
Service was slow. Party of 6 people. Starters and mains were average. The Wedge had a sweet sticky sauce on it - yuck. 2 of our entrees, came overcooked. We immediately sent them back (not willing to pay $67 each for an overcooked steak). So 30 minutes later, we cancelled the recook as everyone in our party was finished. Recooks should have first priority. Last time we are here (before CoVID) it was great. The folks were friendly, but service and food subpar for the price.
Sherrie
Came earlier this year for my birthday so was treating husband for his. We had pretty much same meal as last time. Over $250 and that was only one cocktail. Delmonico ribeye and swordfish great. Ordered same sides as last time - Mac and cheese and mashed potatoes. They weren't nearly as good as in July. Wedge salad - out of iceberg so substituted romaine which was fine. Didn't ask first - just brought that way. Server friendly enough but very slow. Restaurant wasn't even close enough to being full to be that slow. Heard the host several people away. I know there are lots of business travelers there and I am a business traveler, and it would've turned me off immediately because the restaurant was not busy and the hostess was not friendly very matter of fact, my husband and I met at Bentley's back in the 80s when it was a club/and just rediscovered it had re-opened as a steakhouse earlier this year. We really enjoyed it the first time but do feel it is a bit overpriced. We may try to bar the next time.
Chris
Food was great and the service was really good as well, but it took a long time for the food to come out even though it was a Tuesday and the place was damn near empty. Very, very good steak however.
Judy
Service was very good. Steak meal was excellent and sea bass meal was not. We said as much and there was no response in any way. For a very expensive restaurant this was not ok. Unfortunately the waitress got this indiscretion reflected in her tip. High expectations and under delivered
Bob Smoot
Not ready at opening time. We are almost 15 minutes in from being seated and have not got our drinks. Friendly staff and good food.
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Steak
Luis Felipe Ventura Ramirez
Excellent place! Everything we ordered was delicious. We would have liked more light in the place, but without a doubt, highly recommended.
Atmosphere: 4
Food: 5
Service: 5
Jon
Steaks, service, and sides are not the quality of a traditional steakhouse. Cane here to entertain a customer staying in this hotel. Will uber to sonethung offsite next time. Dry aged strip was incredibly thin and cold. Pork chop was cold. Filet was over cooked. MR ordered, yet it was gray.
Let me start with the positive the steak was tender and cooked according to my request. The appetizer (French onion soup) had an excessive amount of salt which was disappointing. The side dishes were mixed, the mushrooms were very good the creamed spinach was swimming in an excessive level of a cheesy sauce. The service was moderate, she was attentive to take drink and meal order but then tended to disappear for extended periods of time. Ambiance was very pleasant and the noise level was easy to maintain a conversation. This is a good but definitely not a Great steakhouse.
Clark Hortman
VERY slow service. Spent $300 bucks. We should have gone to longhorns and spent $125 for better service and better food. Food was good. But not that good.
Had halibut. Tasty but dry. Served on a bed something that was so salty i had to wipe it off the bottom of the fish. Wedge salad was unique but very small. Waitress friendly but not engaging.
I got the Delmonico Ribeye. Perfectly seasoned and to medium temp. Good cut of meat. The parmesan broccolini was flavorful but the lobster man n cheese stole the 2nd place in this meal. The service was top notch. I was able to relax. Timing was very good. Minimal interruptions. All staff friendly and personable from hostess, to bus persons. Sever was neat, clean, efficient, polite and personable. Highly recommend.
Nicey Beavers
My husband and I decided to visit this place on valentines day. We walked in without a reservation with the hopes of getting a table. We were more than okay if that didn't happen. We had another place in mind if this one fell through. I need to mention that there is no direct phone line to this restaurant and you have to call the front desk to gain access. I called from 10AM that morning until 6pm and no one at this restaurant bothered to pick up the phone so I have no idea how anyone was able to get a reservation. Upon entering the restaurant, The hosted was extremely dismissive and she never said hello, she just asked for the name on the reservation. The restaurant had 2 guests at the time we arrived. It was 98% empty. I told her we didn't have one and she quickly said " no we don't have any availability " and started walking to the door as if she were ushering us out. Had she been kind, I probably wouldn't have left a review like this. It's doesn't cost anything to be kind and again, we were more than okay with not being able to get a table. I looked at other reviews and the negative reviews about the staff and I believe it to be true. I really wanted to do a good review on this place but never got to experience it. Because of how we were treated, I am NOT interested in returning to this restaurant to give a review on the food. The first impression is truly the last. If someone had picked up the phone, we never would have arrived there. The unprofessional demeanor displayed on this day doesn't go well with the prices listed on their menu. If you charge fine dining and 5 star prices for find, it should also come with 5 star customer service and a 5 star experience from the time I walk in until we leave. I wouldn't recommend this place based on the customer service.
After being seated took over 15 minutes before anyone returned to the table to pour water and place a bread and butter basket. Steak was overcooked, risotto was undercooked, requested steak sauce and it never made it to the table.
Nice Steak House vibe. The Lobster Bisque was great with big chunks of lobster and great flavor. The salmon was just okay (little fishy tasting) and the way it is prepared is a little lack luster for the price. Server was attentive and friendly. Overall, the menu is limited and the cost of each "entree" was $$$$. Not my best Steak House experience.
Hostess and Server great. Mushroom crostini eh eh. Beet salad ok. Pork belly 5 ⭐️ star. steak dinner and chocolate good flavor. Wine pairings were great. Great value.
Service was slow. Party of 6 people. Starters and mains were average. The Wedge had a sweet sticky sauce on it - yuck. 2 of our entrees, came overcooked. We immediately sent them back (not willing to pay $67 each for an overcooked steak). So 30 minutes later, we cancelled the recook as everyone in our party was finished. Recooks should have first priority. Last time we are here (before CoVID) it was great. The folks were friendly, but service and food subpar for the price.
Came earlier this year for my birthday so was treating husband for his. We had pretty much same meal as last time. Over $250 and that was only one cocktail. Delmonico ribeye and swordfish great. Ordered same sides as last time - Mac and cheese and mashed potatoes. They weren't nearly as good as in July. Wedge salad - out of iceberg so substituted romaine which was fine. Didn't ask first - just brought that way. Server friendly enough but very slow. Restaurant wasn't even close enough to being full to be that slow. Heard the host several people away. I know there are lots of business travelers there and I am a business traveler, and it would've turned me off immediately because the restaurant was not busy and the hostess was not friendly very matter of fact, my husband and I met at Bentley's back in the 80s when it was a club/and just rediscovered it had re-opened as a steakhouse earlier this year. We really enjoyed it the first time but do feel it is a bit overpriced. We may try to bar the next time.
Food was great and the service was really good as well, but it took a long time for the food to come out even though it was a Tuesday and the place was damn near empty. Very, very good steak however.
Service was very good. Steak meal was excellent and sea bass meal was not. We said as much and there was no response in any way. For a very expensive restaurant this was not ok. Unfortunately the waitress got this indiscretion reflected in her tip. High expectations and under delivered
Not ready at opening time. We are almost 15 minutes in from being seated and have not got our drinks. Friendly staff and good food.
Atmosphere: 5
Food: 1
Service: 2
Recommended dishes: Steak
Excellent place! Everything we ordered was delicious. We would have liked more light in the place, but without a doubt, highly recommended.
Atmosphere: 4
Food: 5
Service: 5
Steaks, service, and sides are not the quality of a traditional steakhouse. Cane here to entertain a customer staying in this hotel. Will uber to sonethung offsite next time. Dry aged strip was incredibly thin and cold. Pork chop was cold. Filet was over cooked. MR ordered, yet it was gray.
Restaurantji Recommends
Let me start with the positive the steak was tender and cooked according to my request. The appetizer (French onion soup) had an excessive amount of salt which was disappointing. The side dishes were mixed, the mushrooms were very good the creamed spinach was swimming in an excessive level of a cheesy sauce. The service was moderate, she was attentive to take drink and meal order but then tended to disappear for extended periods of time. Ambiance was very pleasant and the noise level was easy to maintain a conversation. This is a good but definitely not a Great steakhouse.
VERY slow service. Spent $300 bucks. We should have gone to longhorns and spent $125 for better service and better food. Food was good. But not that good.
Had halibut. Tasty but dry. Served on a bed something that was so salty i had to wipe it off the bottom of the fish. Wedge salad was unique but very small. Waitress friendly but not engaging.
I got the Delmonico Ribeye. Perfectly seasoned and to medium temp. Good cut of meat. The parmesan broccolini was flavorful but the lobster man n cheese stole the 2nd place in this meal. The service was top notch. I was able to relax. Timing was very good. Minimal interruptions. All staff friendly and personable from hostess, to bus persons. Sever was neat, clean, efficient, polite and personable. Highly recommend.
My husband and I decided to visit this place on valentines day. We walked in without a reservation with the hopes of getting a table. We were more than okay if that didn't happen. We had another place in mind if this one fell through. I need to mention that there is no direct phone line to this restaurant and you have to call the front desk to gain access. I called from 10AM that morning until 6pm and no one at this restaurant bothered to pick up the phone so I have no idea how anyone was able to get a reservation. Upon entering the restaurant, The hosted was extremely dismissive and she never said hello, she just asked for the name on the reservation. The restaurant had 2 guests at the time we arrived. It was 98% empty. I told her we didn't have one and she quickly said " no we don't have any availability " and started walking to the door as if she were ushering us out. Had she been kind, I probably wouldn't have left a review like this. It's doesn't cost anything to be kind and again, we were more than okay with not being able to get a table. I looked at other reviews and the negative reviews about the staff and I believe it to be true. I really wanted to do a good review on this place but never got to experience it. Because of how we were treated, I am NOT interested in returning to this restaurant to give a review on the food. The first impression is truly the last. If someone had picked up the phone, we never would have arrived there. The unprofessional demeanor displayed on this day doesn't go well with the prices listed on their menu. If you charge fine dining and 5 star prices for find, it should also come with 5 star customer service and a 5 star experience from the time I walk in until we leave. I wouldn't recommend this place based on the customer service.
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