I can’t believe I had cotton all in my cookie crumble ice cream
Jonathan Fagundes
This, hands down, is the best soft serve in the area. The simplicity of vanilla, waffle cone, with sprinkles cannot be topped.
Food: 5
Service: 3
Kate Tyre
Really good ice cream! It’s nothing wildly special but the flavors and texture are all spot on for soft serve. The toppings are all tasty and fresh, too! I wish we had more places with soft serve around town! I will definitely be coming back to get my soft serve fix.
Atmosphere: 3
Food: 5
Service: 5
Sam
I love this place bc I’m a huge fan of soft serve ice cream and there aren’t enough in Atlanta. I love the fun toppings. I always get the crunchy pearls. I wish that it was open a little later though. Looveee it though.
Atmosphere: 3
Food: 5
Service: 4
Ummu
Matcha ice cream??!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Coconut
Kinan Whyte
My mind is blown. There are no words to describe how good this ice cream is … just moans and ahhs. The toppings are all in-house made and the soft serve has the best texture. I’ll be dreaming to come back for more.
Atmosphere: 5
Food: 5
Service: 5
Hung Le (Sun)
Hands down one of my favorite ice cream places in Atlanta. It's not for everyone; Big Softie doesn't try to impress you with a huge selection of flavors or toppings. If soft serve isn't your favorite kind of ice cream... I still suggest giving Big Softie a chance to change your mind.
My favorite flavor is actually the vanilla soft serve, nothing wrong with a classic done well. Big Softie does offer seasonal flavors that change pretty often. My most memorable is a matcha lemonade soft serve. I suggest not loading up on toppings so that the ice cream flavor gets a chance to shine. My go-to is usually a chocolate hardshell, or honeycomb.
Vegetarian options: There's always a vegan option available and clearly marked on the menu
Parking: You'd have to find street parking in nearby neighborhoods
Kid-friendliness: Their petite size is still a sizeable cone, and the flavors and toppings are sure to appeal to kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Soft Serve with Sprinkles
Akram Ayari
Tasty ice cream flavor, went for all chocolates options and i loved it ??? #icecreamlover #chocolateheaven
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
cindy kelly
Delicious soft serve and toppings! Unique flavors
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Soft Serve and Vanilla Oat Milk with Cookie Crumbles
Jesse
Their “fudge topping” is chocolate syrup. NOT FUDGE nor worth an extra $1. Also way too bitter, could not taste the actual ice cream.
Overpriced / bad value relative to competitors. Given the part of town this is in (rougher part of town) and the fact it is SOFT SERVE, and worker just pulls a lever to dispense soft serve that is made in a machine, rather than Jenis ice cream or gelato where there’s more labor, flavors, etc. I’m shocked that the pricing here is $6.50 for a regular sized soft serve, plus $1.50 for a waffle cone. That is equivalent pricing to Jenis but for a FAR inferior product. The product here is closer to Dairy Queen than Jenis. No doubt the gross margin of big softie is very high, but too rich for me as a customer to feel good about paying. Voga gelato is also a much better value (better product, better location, and lower price).
If big softie just lowered price to like $4, in line with Dairy Queen, I think that would be more appropriate given the simpler offering portfolio relative to peers. Otherwise, I’ll just go to Dairy Queen or Jason’s Deli (where unlimited soft serve is free) if I want soft serve.
Atmosphere: 3
Food: 2
Service: 3
C
Yummy place :-) I go often with my friends.
Elizabeth Miller
Hands down, the best ice cream in Atlanta! The peach sorbet is amazing!
Melissa Picardi
This place used to be SOOO GOOD. The ice cream was so smooth, creamy, and delicious they had homeless people outside pandering for a free cone. I was so obsessed I would try to pop in anytime I was in the area, but I went last week and they've totally changed their recipe. The ice cream definitely had more water and was not smooth or creamy like it used to be. I can't remember the last time I was so disappointed.
Parking: There is free parking. Thats always a plus
Atmosphere: 3
Food: 2
Service: 3
Freddy Hackney
My girlfriend and I love big softie. It is the best soft serve in Atlanta in my opinion.
Sometimes the lines are long but it moves quickly and is worth the wait!
I can’t believe I had cotton all in my cookie crumble ice cream
This, hands down, is the best soft serve in the area. The simplicity of vanilla, waffle cone, with sprinkles cannot be topped.
Food: 5
Service: 3
Really good ice cream! It’s nothing wildly special but the flavors and texture are all spot on for soft serve. The toppings are all tasty and fresh, too! I wish we had more places with soft serve around town! I will definitely be coming back to get my soft serve fix.
Atmosphere: 3
Food: 5
Service: 5
I love this place bc I’m a huge fan of soft serve ice cream and there aren’t enough in Atlanta. I love the fun toppings. I always get the crunchy pearls. I wish that it was open a little later though. Looveee it though.
Atmosphere: 3
Food: 5
Service: 4
Matcha ice cream??!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Toasted Coconut
My mind is blown. There are no words to describe how good this ice cream is … just moans and ahhs. The toppings are all in-house made and the soft serve has the best texture. I’ll be dreaming to come back for more.
Atmosphere: 5
Food: 5
Service: 5
Hands down one of my favorite ice cream places in Atlanta. It's not for everyone; Big Softie doesn't try to impress you with a huge selection of flavors or toppings. If soft serve isn't your favorite kind of ice cream... I still suggest giving Big Softie a chance to change your mind.
My favorite flavor is actually the vanilla soft serve, nothing wrong with a classic done well. Big Softie does offer seasonal flavors that change pretty often. My most memorable is a matcha lemonade soft serve. I suggest not loading up on toppings so that the ice cream flavor gets a chance to shine. My go-to is usually a chocolate hardshell, or honeycomb.
Vegetarian options: There's always a vegan option available and clearly marked on the menu
Parking: You'd have to find street parking in nearby neighborhoods
Kid-friendliness: Their petite size is still a sizeable cone, and the flavors and toppings are sure to appeal to kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Vanilla Soft Serve with Sprinkles
Tasty ice cream flavor, went for all chocolates options and i loved it ??? #icecreamlover #chocolateheaven
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chocolate Ice Cream
Delicious soft serve and toppings! Unique flavors
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Matcha Soft Serve and Vanilla Oat Milk with Cookie Crumbles
Their “fudge topping” is chocolate syrup. NOT FUDGE nor worth an extra $1. Also way too bitter, could not taste the actual ice cream.
Food: 1
Restaurantji Recommends
Overpriced / bad value relative to competitors. Given the part of town this is in (rougher part of town) and the fact it is SOFT SERVE, and worker just pulls a lever to dispense soft serve that is made in a machine, rather than Jenis ice cream or gelato where there’s more labor, flavors, etc. I’m shocked that the pricing here is $6.50 for a regular sized soft serve, plus $1.50 for a waffle cone. That is equivalent pricing to Jenis but for a FAR inferior product. The product here is closer to Dairy Queen than Jenis. No doubt the gross margin of big softie is very high, but too rich for me as a customer to feel good about paying. Voga gelato is also a much better value (better product, better location, and lower price).
If big softie just lowered price to like $4, in line with Dairy Queen, I think that would be more appropriate given the simpler offering portfolio relative to peers. Otherwise, I’ll just go to Dairy Queen or Jason’s Deli (where unlimited soft serve is free) if I want soft serve.
Atmosphere: 3
Food: 2
Service: 3
Yummy place :-) I go often with my friends.
Hands down, the best ice cream in Atlanta! The peach sorbet is amazing!
This place used to be SOOO GOOD. The ice cream was so smooth, creamy, and delicious they had homeless people outside pandering for a free cone. I was so obsessed I would try to pop in anytime I was in the area, but I went last week and they've totally changed their recipe. The ice cream definitely had more water and was not smooth or creamy like it used to be. I can't remember the last time I was so disappointed.
Parking: There is free parking. Thats always a plus
Atmosphere: 3
Food: 2
Service: 3
My girlfriend and I love big softie. It is the best soft serve in Atlanta in my opinion.
Sometimes the lines are long but it moves quickly and is worth the wait!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Crumble, Vanilla Soft Serve with Sprinkles, Chocolate Ice Cream
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