Solid place - even with the name. It’s Flippin good
Malloy Phillips
It was fine, but a bit much.
E. Johnson
One of my ABSOLUTE favorite places to go
Keisha Jones
The coffee ice cream was the strongest coffee flavor I've ever had tasted like straight decaf. The ice cream is not as smooth as when they first open it's now a stiff soft serve and because they no longer let you sample you get stuck with something you hate
afonso zhan
Very normal ice cream for a hefty price. One of the staff members was also super dismissive and somewhat rude.
Michelle Walker
I ordered a petite vanilla ice cream with rosemary carmel drizzle. It was good, nothing special but a nice sweet treat when you’re in the area. Customer service was good.
Daniel
Used to really love this place. Probably been here 100 times but the quality has gone downhill. The ice cream taste the same but you never know what you are gonna get with the hard shell. This place has gotten very dry inconsistent.
They changed the formula for the dark chocolate a while ago and made it less dark. It also never feels as hard as it used to. They are very inconsistent with the shell and it’s a gamble what you are gonna get. Sometimes they put so little chocolate on there I wouldn’t even call it a shell. They are also inconsistent with the amount of ice cream they give you. Half the time I leave feeling disappointed lately.
For an almost $10 small ice cream you would expect good consistent quality.
Robert Galerstein
My girlfriend suggested we visit this place instead of my usual favorite (Jeni’s). I figured why not? I love her and am happy to try something new. Well turns out I don’t love her enough to understand why people like this place at all!
The ice cream? Fine. Regular soft serve. The toppings? It’s like they just put cereal in a blender. The waffle cone? Clearly had been sitting for quite a while. All this together? That’s $11.50 I’ll never get back. (Unless I dispute the charge and file a complaint with the Better Business Bureau.)
Hopefully my relationship can recover from this crushing disappointment. While I likely will continue to see my girlfriend, I will never see the inside of a Big Softie again.
Teahlor Renee
Very disappointing experience. Do not waste your time or money here. All of the reviews saying this ice cream shop is over priced are correct. My fiance and I both got the double chocolate cookies and cream Sammies. His tasted like salt and mine like bananas. They were rock hard and tasted horrible. WASTED $16.
Khalilah S
Big Softie is a cute neighborhood ice cream shop and I love the flavor(s) of the ice cream, but for $8 after taxes and fees for this amount of ice cream (equivalent to $2 Dairy Queen cone) is ridiculous. If someone is paying that much for soft serve they should fill the cup. They are typically slow and very frugal with rationing the ice cream.
I loved the options of ice cream. Best flavor is the black current. So good for an evening treat.
Vyvy Thai
Had two orders. The cheese cake crumble topping was stale on my cone and the blueberry matcha ice cream sandwich came in a package from the freezer. It was hard as a rock, had to wait it to thaw. Disappointed because I thought it was going to be fresh ice cream.
Natashe Kelly
I’m an ice cream person. I love ice cream and know good ice cream. Their ice cream and topping are just not good. They need better sprinkles and the hard syrup has a funny taste to it. We really need a good soft serve ice cream in Atlanta, however Big Softie has a long way to go unless they change up the way their product taste. I hear the hype but I was underwhelmed. The presentation was good though. Their service can be better too, they served me as if I had been there already, every customer should be treated as if they are new to the store.
Henry Goldberg
Really good ice cream. The hard shells are really good.
Joseph Chan
Peach and olive oil swirl with EVOO and salt. YUMM!!
Solid place - even with the name. It’s Flippin good
It was fine, but a bit much.
One of my ABSOLUTE favorite places to go
The coffee ice cream was the strongest coffee flavor I've ever had tasted like straight decaf. The ice cream is not as smooth as when they first open it's now a stiff soft serve and because they no longer let you sample you get stuck with something you hate
Very normal ice cream for a hefty price. One of the staff members was also super dismissive and somewhat rude.
I ordered a petite vanilla ice cream with rosemary carmel drizzle. It was good, nothing special but a nice sweet treat when you’re in the area. Customer service was good.
Used to really love this place. Probably been here 100 times but the quality has gone downhill. The ice cream taste the same but you never know what you are gonna get with the hard shell. This place has gotten very dry inconsistent.
They changed the formula for the dark chocolate a while ago and made it less dark. It also never feels as hard as it used to. They are very inconsistent with the shell and it’s a gamble what you are gonna get. Sometimes they put so little chocolate on there I wouldn’t even call it a shell. They are also inconsistent with the amount of ice cream they give you. Half the time I leave feeling disappointed lately.
For an almost $10 small ice cream you would expect good consistent quality.
My girlfriend suggested we visit this place instead of my usual favorite (Jeni’s). I figured why not? I love her and am happy to try something new. Well turns out I don’t love her enough to understand why people like this place at all!
The ice cream? Fine. Regular soft serve. The toppings? It’s like they just put cereal in a blender. The waffle cone? Clearly had been sitting for quite a while. All this together? That’s $11.50 I’ll never get back. (Unless I dispute the charge and file a complaint with the Better Business Bureau.)
Hopefully my relationship can recover from this crushing disappointment. While I likely will continue to see my girlfriend, I will never see the inside of a Big Softie again.
Very disappointing experience. Do not waste your time or money here. All of the reviews saying this ice cream shop is over priced are correct. My fiance and I both got the double chocolate cookies and cream Sammies. His tasted like salt and mine like bananas. They were rock hard and tasted horrible. WASTED $16.
Big Softie is a cute neighborhood ice cream shop and I love the flavor(s) of the ice cream, but for $8 after taxes and fees for this amount of ice cream (equivalent to $2 Dairy Queen cone) is ridiculous. If someone is paying that much for soft serve they should fill the cup. They are typically slow and very frugal with rationing the ice cream.
Restaurantji Recommends
I loved the options of ice cream. Best flavor is the black current. So good for an evening treat.
Had two orders. The cheese cake crumble topping was stale on my cone and the blueberry matcha ice cream sandwich came in a package from the freezer. It was hard as a rock, had to wait it to thaw. Disappointed because I thought it was going to be fresh ice cream.
I’m an ice cream person. I love ice cream and know good ice cream. Their ice cream and topping are just not good. They need better sprinkles and the hard syrup has a funny taste to it. We really need a good soft serve ice cream in Atlanta, however Big Softie has a long way to go unless they change up the way their product taste. I hear the hype but I was underwhelmed. The presentation was good though. Their service can be better too, they served me as if I had been there already, every customer should be treated as if they are new to the store.
Really good ice cream. The hard shells are really good.
Peach and olive oil swirl with EVOO and salt. YUMM!!
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