I’m honestly just following up to leave a review of me and my partners experience because it doesn’t allow you to reply to the owners reply and I want to “elaborate.”
I will preface by saying it was definitely busy which is why I’m leaving this at 4 stars bc I understand this is not a reflection of the business owners directly but rather the staff.
1) we asked if the drinks were double shots and were told they were not. I asked specifically for a quad shot and got such a confused frustrated look that I would ask for such a thing that I said never mind and held my tongue. It was indeed $9 for the drink which is already a lot, understanding now that it was indeed a double shot, at the time it seemed outrageous.
2) we also found it weird that the barista did NOT use the knock box. We are very familiar with what a trash can looks like and believe it or not we were impressed with the whole in counter setup of both the espresso machines as well as the knock box. That is not what happened. The puck went into the trash can, home boy pulled it out, and dusted it off like it was nothing. No rinse or nothing.
3) it took 30 minutes. This part I’m actually not that upset about staff wise. There were only two of them and this place serves food meaning that 1 guy basically was making food and drinks while the other was at the register.
Last note, staff was nice and chill tbh. I normally wouldn’t have even left a review. We surely do not have this place confused with another spot. You have QR codes all over the place to leave a review. I get that you want to protect your business but the attitude of assuming every customer with a complaint is an idiot is a horrible assumption. Not the first coffee shop we’ve been to, but definitely will be the last time we go.
Atmosphere: 3
Service: 1
Edreana Senatus
Great service, kind, and patient host. Order was completed correctly and the place looks beautiful. I love the art pieces and that it gives a relaxing vibe.
Caitlin Salama
Coffee was really expensive. $9 for a single shot espresso drink and took a really long time. The barista also accidentally threw the espresso pod in the trash when emptying out the puck and just took it out and used it for our drinks.
Atmosphere: 2
Service: 2
Nyecha kelly
The bodega sammich was great but I came for coffee. The drink was made terribly though the young lady was sweet. Now I do intend to come at another time to see if it’s the barista or it’s the recipe in itself. It also took a while to place my order. I had already planned to be there for some time so I didn’t care in this moment. This is not a quick grab and go. I enjoyed the peaceful and cute atmosphere. I just hope my next drink is better
Atmosphere: 5
Food: 3
Service: 4
Kesha Cade
Ordered here about three times via DoorDash. The first time was good. I ordered the Bagel and Boujee. Everything was tasty including the coffee. Second time I ordered, things started going downhill with the plain bagel and cream cheese. They weren’t fresh nor delivered with care. I gave them another try and ordered again today. This time the Avocado toast with argula red onion etc. This pictured is not at all what was expected. Very disappointing. The Avocado delivered is brown with wilted and unsightly argula and other wilted slimy vegetables. The coffee (the love below) has been good in the past, just okay today. They don’t seem to be consistent with their food. They could also do better with their packaging to prevent any tampering from delivery drivers. The coffee is always delivered openly with just a lid. Not good.
Food: 2
Talia Ashley
Black Coffee ATL is amazing in location, customer service, ambience, prices, events, food, AND beverages! The absolute best!
Atmosphere: 5
Food: 5
Service: 5
Dualaw “Protect” Protect
I came here for a poetry class which was led by Mrs Patrice Ares and was one of the best classes I've been in thus far. I had a black coffee no cream nor sugar which was a delight but nothing in this world can Top the Avocado Salad with The grilled onions and tomatoes which was topped with the best balsamic sauce I've ever freaking had. The atmosphere and energy in this place was top tier, but I repeat, and i repeat again, I've never had a salad that good In my life. The avocados tasted like meat melting off the fork Mann and I swear imma full vegan so you can only imagine. I love you guys and appreciate you all hosting us for the event. I will remember you guys for this 🤩🤟❤️😊
Atmosphere: 5
Food: 5
Service: 5
Deandra
I'm hoping the downtown location offers a better experience because my visit to the Westside location was disappointing. The staff was noticeably unprofessional. They forgot to take my name for the order and were generally dismissive. I ordered one of the exclusive drinks, the Breanna Woods Cinnamon Chai, and it was underwhelming. It lacked sweetener, and no one mentioned that it needed to be added manually. The flavor was weak and flat. Honestly, it was one of the worst dirty chais l've had in Atlanta. Gratuity was also automatically added to the bill. I expected higher prices since this is a Midtown café, but the cost did not match the quality of the drink or the service. The only positive aspect was the beautiful ambiance. The space is well designed, but unfortunately, the overall experience did not match the setting.
Atmosphere: 5
Food: 1
Service: 1
Chante GiggleBox
Thank you Mya(Owner) for the hospital. Ity and service appreciate it greatly...
Atmosphere: 5
Food: 5
Service: 5
Kopal Soni
The barista is very sweet and a cute boy. He made us two recommendations, we took both and they were delicious, brown sugar baby and dear mama.
The atmosphere and outdoor vibe is also really good. I am so glad we made out coffee stop here as our last evening in Atlanta.
Went inside. When I went to give my make my order, I asked if they had coffee mugs for me to drink my coffee in the shop. She looked at me and said the question caught her off guard. Then when I asked again do they have mugs to drink out of, she said no like I was asking something absurd. It’s FINE to not have mugs for in shop customers. But the cashier had a crazy attitude like I was asking something so ridiculous. Most established coffee spots have mugs, and again, it’s okay that they didn’t. But the heavy set girl with the plats needs some exposure to coffee shop culture and better customer service. Economy is too bad for that, I left.
Marvette Critney
The coffee was great. My sandwich was amazing. Free two hour parking. However, it was tricky to scan and set up.. staff was polite. A few designated spots for the Cafe with signs would be helpful.
Atmosphere: 5
Food: 5
Service: 5
Raven Goodwin
Food was Amazing, service was even better. :)
Atmosphere: 5
Food: 5
Service: 5
Dashalone Ross
This was my first time visiting this coffee shop, and I absolutely loved it! It's a cozy and intimate spot with a charming vibe and top-tier customer service. I ordered the Brown Skin Girl and the Young Cheese both were delicious, and the coffee was excellent. It also had plenty of parking and was conveniently located. I’ll definitely be back!
Food: 5
Service: 5
Lovonna Ivory Joseph
Nice vibe. Vibey interior, and kind staff. Ricky Tricky to find, but worth the effort.
I’m honestly just following up to leave a review of me and my partners experience because it doesn’t allow you to reply to the owners reply and I want to “elaborate.”
I will preface by saying it was definitely busy which is why I’m leaving this at 4 stars bc I understand this is not a reflection of the business owners directly but rather the staff.
1) we asked if the drinks were double shots and were told they were not. I asked specifically for a quad shot and got such a confused frustrated look that I would ask for such a thing that I said never mind and held my tongue. It was indeed $9 for the drink which is already a lot, understanding now that it was indeed a double shot, at the time it seemed outrageous.
2) we also found it weird that the barista did NOT use the knock box. We are very familiar with what a trash can looks like and believe it or not we were impressed with the whole in counter setup of both the espresso machines as well as the knock box. That is not what happened. The puck went into the trash can, home boy pulled it out, and dusted it off like it was nothing. No rinse or nothing.
3) it took 30 minutes. This part I’m actually not that upset about staff wise. There were only two of them and this place serves food meaning that 1 guy basically was making food and drinks while the other was at the register.
Last note, staff was nice and chill tbh. I normally wouldn’t have even left a review. We surely do not have this place confused with another spot. You have QR codes all over the place to leave a review. I get that you want to protect your business but the attitude of assuming every customer with a complaint is an idiot is a horrible assumption. Not the first coffee shop we’ve been to, but definitely will be the last time we go.
Atmosphere: 3
Service: 1
Great service, kind, and patient host. Order was completed correctly and the place looks beautiful. I love the art pieces and that it gives a relaxing vibe.
Coffee was really expensive. $9 for a single shot espresso drink and took a really long time. The barista also accidentally threw the espresso pod in the trash when emptying out the puck and just took it out and used it for our drinks.
Atmosphere: 2
Service: 2
The bodega sammich was great but I came for coffee. The drink was made terribly though the young lady was sweet. Now I do intend to come at another time to see if it’s the barista or it’s the recipe in itself. It also took a while to place my order. I had already planned to be there for some time so I didn’t care in this moment. This is not a quick grab and go. I enjoyed the peaceful and cute atmosphere. I just hope my next drink is better
Atmosphere: 5
Food: 3
Service: 4
Ordered here about three times via DoorDash. The first time was good. I ordered the Bagel and Boujee. Everything was tasty including the coffee. Second time I ordered, things started going downhill with the plain bagel and cream cheese. They weren’t fresh nor delivered with care. I gave them another try and ordered again today. This time the Avocado toast with argula red onion etc. This pictured is not at all what was expected. Very disappointing. The Avocado delivered is brown with wilted and unsightly argula and other wilted slimy vegetables. The coffee (the love below) has been good in the past, just okay today. They don’t seem to be consistent with their food. They could also do better with their packaging to prevent any tampering from delivery drivers. The coffee is always delivered openly with just a lid. Not good.
Food: 2
Black Coffee ATL is amazing in location, customer service, ambience, prices, events, food, AND beverages! The absolute best!
Atmosphere: 5
Food: 5
Service: 5
I came here for a poetry class which was led by Mrs Patrice Ares and was one of the best classes I've been in thus far. I had a black coffee no cream nor sugar which was a delight but nothing in this world can Top the Avocado Salad with The grilled onions and tomatoes which was topped with the best balsamic sauce I've ever freaking had. The atmosphere and energy in this place was top tier, but I repeat, and i repeat again, I've never had a salad that good In my life. The avocados tasted like meat melting off the fork Mann and I swear imma full vegan so you can only imagine. I love you guys and appreciate you all hosting us for the event. I will remember you guys for this 🤩🤟❤️😊
Atmosphere: 5
Food: 5
Service: 5
I'm hoping the downtown location offers a better experience because my visit to the Westside location was disappointing. The staff was noticeably unprofessional.
They forgot to take my name for the order and were generally dismissive. I ordered one of the exclusive drinks, the Breanna Woods Cinnamon Chai, and it was underwhelming. It lacked sweetener, and no one mentioned that it needed to be added manually. The flavor was weak and flat. Honestly, it was one of the worst dirty chais l've had in Atlanta. Gratuity was also automatically added to the bill. I expected higher prices since this is a Midtown café, but the cost did not match the quality of the drink or the service. The only positive aspect was the beautiful ambiance. The space is well designed, but unfortunately, the overall experience did not match the setting.
Atmosphere: 5
Food: 1
Service: 1
Thank you Mya(Owner) for the hospital.
Ity and service appreciate it greatly...
Atmosphere: 5
Food: 5
Service: 5
The barista is very sweet and a cute boy. He made us two recommendations, we took both and they were delicious, brown sugar baby and dear mama.
The atmosphere and outdoor vibe is also really good. I am so glad we made out coffee stop here as our last evening in Atlanta.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Went inside. When I went to give my make my order, I asked if they had coffee mugs for me to drink my coffee in the shop. She looked at me and said the question caught her off guard. Then when I asked again do they have mugs to drink out of, she said no like I was asking something absurd. It’s FINE to not have mugs for in shop customers. But the cashier had a crazy attitude like I was asking something so ridiculous. Most established coffee spots have mugs, and again, it’s okay that they didn’t. But the heavy set girl with the plats needs some exposure to coffee shop culture and better customer service. Economy is too bad for that, I left.
The coffee was great. My sandwich was amazing. Free two hour parking. However, it was tricky to scan and set up.. staff was polite. A few designated spots for the Cafe with signs would be helpful.
Atmosphere: 5
Food: 5
Service: 5
Food was Amazing, service was even better. :)
Atmosphere: 5
Food: 5
Service: 5
This was my first time visiting this coffee shop, and I absolutely loved it! It's a cozy and intimate spot with a charming vibe and top-tier customer service. I ordered the Brown Skin Girl and the Young Cheese both were delicious, and the coffee was excellent. It also had plenty of parking and was conveniently located. I’ll definitely be back!
Food: 5
Service: 5
Nice vibe. Vibey interior, and kind staff. Ricky Tricky to find, but worth the effort.
Atmosphere: 5
Food: 5
Service: 5
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