Blue Moon Brewhouse

I came for the first time on Monday and the bartender was amazing. I don’t remember her name but she was so nice and very helpful. She took my order and made our drinks and took my card to pay. When we were returning home and had the chance to go again we were happy to go there again. The guy working this Friday night was not so nice and very short worded. Seemed like he did not care about the guests. He greeted us and every person that walked up to the bar by saying we order through this QR code. And not even a hello. There was an older gentleman struggling to use his phone ordering and he demanded that he use the QR code. When we know the woman didn’t even mention using that method. The only reason my review isn’t one star was because of the nice woman who worked Monday afternoon. I will not be coming back here. Do not recommend

Atmosphere: 3

Service: 2

I ordered drinks using the QR code on the table. After waiting over 20 minutes I politely inquired about the drinks. I was asked to provide a check number. I didn’t know what that was so I asked how to find that. I was then told the QR code system for ordering was not their system and they were not responsible for it. I then showed the staff my credit card debit for the cost of the drinks and tip. That was insufficient for the staff. Finally I found the check number on the emailed receipt. After 35 minutes we were rudely served with no apology. My challenge to Blue moon: look at your surveillance cameras and prove me wrong

Atmosphere: 3

Food: 3

Service: 1

THIS IS A PUBLIC SERVICE ANNOUNCEMENT

Thoroughly underwhelming!
Blue Moon should strongly consider new management or pull its name from this establishment.

Neither a glass of Blue Moon nor a slice of the Dolly Parton chocolate cake can save the school lunch line Angus burger special that awaits you.

And if the bartender was responsible for the selection of music on this Saturday evening, they deserve serious reprimand for bringing us along on the emotionally disturbing descent into darkness.

The station featured everything absolutely horrible about early 80s pop, I mean disco-infused abominations that wouldn't make into the worst 80s B-movies. Truly an assault on the senses, especially for anyone with any fondness for the era or music for that matter.

My sign to make my exit to the nearest men's room to purge myself of everything I had just ingested was when the station DJ decided in their infinite wisdom to try to save the set with Stevie Wonder's I Just Called To Say I Love You.

AVOID THIS PLACE AT ALL COSTS!

Atmosphere: 1

Food: 2

Service: 3

You can only order through your phone half of the items ain't on it menu. Took forever for a rotten chilie dog convenience store dog why better way over price for junk food

Atmosphere: 1

Food: 1

Service: 1

I was wondering why this place only had 2.5 stars, I definitely found out. I initially wanted to eat at the Sam Adam’s Brewhouse, but it was packed. Decided to try the Blue Moon one and figured it couldn’t be thaaaaat bad. Whoops. Service was better than fine, lady that was working the tables was attentive and even took the time to serve an elderly couple that only spoke Spanish. She initially found someone to translate (me) then went on to download Google Translate and continued that way. Not many servers would have done that. Now the food. I have to assume that the majority of the money earned goes to paying for using the Blue Moon name, because it wasn’t toward the food. First of all, the burger was mediocre. The condiments come in little packets (see the pic) and even the silverware was disposable. Before you say “compostable silverware is good” you know what else might be better, metal silverware that you simply wash. Even the plates were disposable. Unfortunately the service and atmosphere don’t make up for the food. Come expecting meh food but good service.

Atmosphere: 4

Food: 1

Service: 5

I have high standards and this is the best burger I’ve had in a long time. They actually do rare burgers rare. Delicious

Atmosphere: 5

Food: 5

Service: 5

Be sure to use their ordering system by scanning the QR code at the table or bar. Fast service, great food. I grabbed the turkey club and a tall Blue Moon.

Atmosphere: 5

Food: 5

Service: 5

New ordering system delays your drink and your food. Food is low grade crap. Beer is the same as everywhere else. Five Guys makes this place taste like a dumpster and a toilet combined.

Atmosphere: 1

Food: 1

Service: 1

They are often extremely slow. Very unprofessional. I stood and waited at the counter with no one to greet me or anything for over 20 mins. I will be filing a formal complaint with management. Furthermore they claim to have a new system that they don’t know how to work. It’s a bogus ass excuse

I love it! It was great 👍

Atmosphere: 5

Food: 5

Service: 5

Seat yourself and order online. Okay, easy enough. After 25 minutes from order placement, I stepped up to the bar asking about my beer. Staff said, patiences dear. Then received it. A few minutes later my sandwich came. It was not a busy day and the staff was slower than I’d expect. They were polite. I’m probably not stopping in next time I’m in terminal B.

Atmosphere: 3

Food: 3

Service: 1

Extremely poor customer service; cleanliness & food. Charged for drinks we did not receive but waiter refused to refund. No management available for assistance. I suggest to avoid.

Atmosphere: 1

Food: 1

Service: 1

I hope you are wiser than me and check reviews before picking the restaurant. Waited 30mins, no food, had to leave to not miss flight and no opportunity to have breakfast. It wasn’t busy how can service be so bad??

Service: 1

I stopped there for my layover around 10pm and I sat down scanned the QR code and purchased food and a drink. The waitress came out and said we stopped serving food and that she would help get a refund which I still have not gotten and it’s been about 4 days now. She gave me the number to the manager “Allen” but I guess he doesn’t ever pick up his phone so now they are just gonna take my money and not give me a refund… I wouldn’t even give this place a star if I had to!

Food: 1

For an airport very nice place. First time ever I got warm freshly cooked chicken on my salad. Highly recommend and service is self and very easy

Atmosphere: 4

Food: 5

Service: 4