I ordered a classic chicken with no lettuce. After waiting around 10-15 minute I was handed my food. Totally the wrong sandwich. Employees we're sarcastic and absolutely not friendly. I overheard someone say they ran out of the classic chicken but no one offered me a choice. A guy who ordered after me was offered something else. Need to hire more people.
Atmosphere: 1
Food: 1
Service: 1
Cannor MC.
Rude service.Bad food . Omg I dont want came again
Atmosphere: 1
Food: 1
Service: 1
Amanda Baker
The two girls arguing instead of taking orders was wild. One got mad and just STOPPED working. 20 people confused and waiting for food. Not good.
Darlene Joseph
Its just ridiculous how long u have to wait and there no customer service, far as when i walked up they act as if i was not there no one greet me and i tried asking who can take my order the young lady looked at me and ignored me and she had a nose ring in then theres a girl in the back with glasses and long dreads far as weave and she was just cursing while customers are standing there and the wait time is extremely extremely slow it just does not make any sense at all and thats all i keep hearing about burgerking until I witnessed it myself a couple of times I actually stopped going here for a while and decided that i would l try again today for the first time in a while and it’s still no difference 8/30/25
Atmosphere: 1
Food: 1
Service: 1
Yashar M
Absolutely appalled by the lack of care by these employees at Burger King. This happened at concourse F below ATL Club. First off, they work like snails and are extremely slow. After waiting 25 mins to prepare these sandwiches this is the uncooked chicken they prepared. Absolutely disgusting and complete lack of care. If people get sick eating this before their flight, who’s responsible? I’m going to see how to report this to Burger King and food health safety.
Atmosphere: 1
Food: 1
Service: 1
Denise Johnson
Waited 45 mins for an upset stomach. Eat here at your own risk. But then again who checks reviews at the airport. I will prob avoid layovers here altogether. I visited another food place that was disappointing also.
Atmosphere: 1
Food: 1
Service: 1
Paxton Sheppard
Horrible. Very unclean, 40 minute wait, incorrect order, the food tasted bad. I’m a BK fan, but this was awful.
Atmosphere: 2
Food: 1
Service: 1
Adi Atm
The server was so rude and wouldn't listen to change gloves. If there is no restraunt open besides this don't go to it
Atmosphere: 2
Food: 1
Service: 1
Erdnamai Aviation (VPAG CEO\u0026Founder)
Horrible customer service .
Atmosphere: 1
Food: 4
Service: 1
Electa Moorer
Burger King Workers on concourse C is very slow service is supposed to be a fast food restaurant supposed to be getting people in and out the line and making it a shorter wait time the person that supposed do the register She’s slow as heck
So slow, you might end up seeing the rebirth of Jesus before you see your flame grilled burger.
Eboni Dogan
This has been the worst service I ever received at Burger King. This one specifically on concourse C. The manager lady was rude, didn’t have any customer service, and didn’t acknowledge the wait… I was skipped twice when numbers were being called in order, didn’t apology for the wait and when I asked about my food, she finally said it’s coming. Got my food and the fries were hard, burger patty felt overcooked, no condiments in the bag. I had ever right to be upset but you called me rude. I would love for this situation to be handled.
István Sárándi
Had to get a refund after 20 minutes waiting, because they announced they have no more burgers at 3 pm. People were still able to order burgers at the kiosk, with the service occasionally shouting to warn them that they are out of burgers... Confusing and annoying experience.
Matt
Avoid and take your money elsewhere.
Seeing as I can’t actually review the one at the International Terminal I will leave it here, and for that I’m sorry to this store.
Waited 25 minutes for my order. I normally wouldn’t be so bothered because if the kitchen is backed up what can anyone do.
However, the service was genuinely appalling. Orders came through and no one to collect them, that was funny to the employees rather than moving on and addressing the customers in front of them- like the man who wanted unsalted fries which turns out couldn’t be selected on the kiosk machine. Or arguing with the airport staff who came back with their cold food cos they didn’t get chance to eat it on their break because it took so long for the food to come. So they’d been struggling all day yet 3 people pretty much doing nothing at the front, including the supervisor who was stood on her phone.
Anyway, I finally got my order and then saying excuse me 3 times wasn’t enough to get my drink cup so I waited 3 minutes for that.
Genuinely I’m not mad just disappointed. I get it’s busy in an airport but whatever system BK got isn’t working for the amount of orders and the bad behaviour wasn’t amusing after 10 minutes.
Nicholas Pita-Romero
I had a layover at the Atlanta airport and I was so hungry I waited until they opened at 4 am to get the croissanwich and I was worried I was gonna have to wait but the nice lady at the register told me she was ready to rock and had my food ready in like 3 minutes. Fast & great service, will likely come back if I ever end up there again.
I ordered a classic chicken with no lettuce. After waiting around 10-15 minute I was handed my food. Totally the wrong sandwich. Employees we're sarcastic and absolutely not friendly. I overheard someone say they ran out of the classic chicken but no one offered me a choice. A guy who ordered after me was offered something else. Need to hire more people.
Atmosphere: 1
Food: 1
Service: 1
Rude service.Bad food . Omg I dont want came again
Atmosphere: 1
Food: 1
Service: 1
The two girls arguing instead of taking orders was wild. One got mad and just STOPPED working. 20 people confused and waiting for food. Not good.
Its just ridiculous how long u have to wait and there no customer service, far as when i walked up they act as if i was not there no one greet me and i tried asking who can take my order the young lady looked at me and ignored me and she had a nose ring in then theres a girl in the back with glasses and long dreads far as weave and she was just cursing while customers are standing there and the wait time is extremely extremely slow it just does not make any sense at all and thats all i keep hearing about burgerking until I witnessed it myself a couple of times I actually stopped going here for a while and decided that i would l try again today for the first time in a while and it’s still no difference 8/30/25
Atmosphere: 1
Food: 1
Service: 1
Absolutely appalled by the lack of care by these employees at Burger King. This happened at concourse F below ATL Club. First off, they work like snails and are extremely slow. After waiting 25 mins to prepare these sandwiches this is the uncooked chicken they prepared. Absolutely disgusting and complete lack of care. If people get sick eating this before their flight, who’s responsible? I’m going to see how to report this to Burger King and food health safety.
Atmosphere: 1
Food: 1
Service: 1
Waited 45 mins for an upset stomach. Eat here at your own risk. But then again who checks reviews at the airport. I will prob avoid layovers here altogether. I visited another food place that was disappointing also.
Atmosphere: 1
Food: 1
Service: 1
Horrible. Very unclean, 40 minute wait, incorrect order, the food tasted bad. I’m a BK fan, but this was awful.
Atmosphere: 2
Food: 1
Service: 1
The server was so rude and wouldn't listen to change gloves. If there is no restraunt open besides this don't go to it
Atmosphere: 2
Food: 1
Service: 1
Horrible customer service .
Atmosphere: 1
Food: 4
Service: 1
Burger King Workers on concourse C is very slow service is supposed to be a fast food restaurant supposed to be getting people in and out the line and making it a shorter wait time the person that supposed do the register She’s slow as heck
Restaurantji Recommends
So slow, you might end up seeing the rebirth of Jesus before you see your flame grilled burger.
This has been the worst service I ever received at Burger King. This one specifically on concourse C. The manager lady was rude, didn’t have any customer service, and didn’t acknowledge the wait… I was skipped twice when numbers were being called in order, didn’t apology for the wait and when I asked about my food, she finally said it’s coming. Got my food and the fries were hard, burger patty felt overcooked, no condiments in the bag. I had ever right to be upset but you called me rude. I would love for this situation to be handled.
Had to get a refund after 20 minutes waiting, because they announced they have no more burgers at 3 pm. People were still able to order burgers at the kiosk, with the service occasionally shouting to warn them that they are out of burgers... Confusing and annoying experience.
Avoid and take your money elsewhere.
Seeing as I can’t actually review the one at the International Terminal I will leave it here, and for that I’m sorry to this store.
Waited 25 minutes for my order. I normally wouldn’t be so bothered because if the kitchen is backed up what can anyone do.
However, the service was genuinely appalling. Orders came through and no one to collect them, that was funny to the employees rather than moving on and addressing the customers in front of them- like the man who wanted unsalted fries which turns out couldn’t be selected on the kiosk machine. Or arguing with the airport staff who came back with their cold food cos they didn’t get chance to eat it on their break because it took so long for the food to come. So they’d been struggling all day yet 3 people pretty much doing nothing at the front, including the supervisor who was stood on her phone.
Anyway, I finally got my order and then saying excuse me 3 times wasn’t enough to get my drink cup so I waited 3 minutes for that.
Genuinely I’m not mad just disappointed. I get it’s busy in an airport but whatever system BK got isn’t working for the amount of orders and the bad behaviour wasn’t amusing after 10 minutes.
I had a layover at the Atlanta airport and I was so hungry I waited until they opened at 4 am to get the croissanwich and I was worried I was gonna have to wait but the nice lady at the register told me she was ready to rock and had my food ready in like 3 minutes. Fast & great service, will likely come back if I ever end up there again.
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