Everytime we do an app order we have to go inside. I don't want to have to park and go inside being disabled. I try to use the ap to save time and make things easier and this just isnt it.
Atmosphere: 4
Food: 5
Service: 2
Jasmine Jackson
On Sept 28th @ 2:21pn I placed my order via BK app. A hour later my order was assigned to three different people. Once I was able to speak to the Manager on duty (wouldn’t provide her name) she told me my order was sent out a while ago and hung up. On my app still currently at 3:52 pm it says my order is being prepared. Tried calling the store back and now I get a busy signal.
My order was given to someone and nothing was verified! I’m unable to contact support because the order is still active.
UPDATE I am currently at the restaurant and the way this lady is speaking to this young man as if he is stupid and unable to do it job. This is embarrassing to say the least.
This woman has no respect for anyone. There was an older lady with glasses on with her jacket over her shoulder making food.
This is a shit show.
They won’t refund me or fix they’re mic up
Update again 4:42 I just watched the manager who allowed the young man to take food outside, come back in and dump the fries back into the mixer with the other fries!! 🤮🤮🤮🤮
5pm GM is refusing to give me a refund. Still talking to the two young man like trash. Walking around in slides and not wearing gloves while prepping peoples food.
Atmosphere: 1
Food: 1
Service: 1
Decoma Wilson
They have a bad attitude anytime of the day you go there. You can't blame the people who work there cost the manager got a nasty attitude too. It takes too long to get your food when your food cam is cold you been waiting in line then you got the back your car up three or four times in order to get up there to get the dog on food
Atmosphere: 2
Food: 2
Service: 1
G MA-AT
Excellent service & my Impossible Whopper was on point.
Atmosphere: 5
Food: 5
Service: 5
Jasmine Arnold
I understand your policy about restroom access requiring a purchase, but my 4-year-old daughter was in tears, desperately needing to pee. We pulled in quickly hoping to avoid an accident, and I politely asked for the bathroom code.
The employee told me I had to make a purchase first. I explained my daughter couldn’t wait and that I’d buy something after. She said nothing. When I asked again, she coldly replied, “I’m the manager,” then turned her back and began fixing other orders.
I wasn’t there to argue about policy, I simply didn’t have time for it while my child was holding herself, about to wet her pants. I ended up buying a bottle of water just to get the code and even then, they didn’t give me the water until after we came out of the restroom.
That’s disgusting service and inhumane behavior. I wish my daughter would’ve just peed on the floor.
L Lewis
This place is very bad, they don't have the knowledge of how to run the inside and out
Divine Diva Nails
0/10 only one manager showed customer service the rest I give 0/10
Atmosphere: 1
Food: 1
Service: 1
Aisha Williams
Employees here are very rude they don’t wear gloves while taking money and handing your food you have to show as receipt to use they nasty as bathroom and they drive thru never works close the store down and start over
Atmosphere: 1
Food: 1
Service: 1
Quisha B
Every time I come here customer service on point while you wait they will start funny conversation and the food be hot and fresh. Lettuce always green🤩🤩🤩
Atmosphere: 5
Food: 5
Service: 5
Greg H
I arrived at 11:15. The close at 12. They told me they aren't cooking burgers, only fish and chicken. It's a BURGER King that doesn't do burgers. Don't waste your time or money here. Lol
Food always fresh its clean and great customer service this the only burger I will go to i drive way across
Atmosphere: 5
Food: 5
Service: 5
Marilyn Goodson
I ordered a whopper junior with fries. The hamburger bun was stale. It ruined the entire meal.
Food: 1
Service: 5
steve mack
Amazing customer service from Ty/Dior
P Jackson
Whoever the elderly lady is that is in the drive through window need to be put on drinks and drinks only! Her attitude is so nasty and she’s so rude to the point I wanted a refund. I will never spend my money in a place where I’m not respected. Will no longer go to this location
native lips
On may 23 2025 at approximately 6-820am This location can’t be a corporation because I went to this location at 6am they was not open I even came back at 820 they still wasn’t open then at 822am I seen the manager pull up to open the door this is sad this location definitely will lose out on money if she continue to be a manager
Everytime we do an app order we have to go inside. I don't want to have to park and go inside being disabled. I try to use the ap to save time and make things easier and this just isnt it.
Atmosphere: 4
Food: 5
Service: 2
On Sept 28th @ 2:21pn I placed my order via BK app. A hour later my order was assigned to three different people. Once I was able to speak to the Manager on duty (wouldn’t provide her name) she told me my order was sent out a while ago and hung up. On my app still currently at 3:52 pm it says my order is being prepared. Tried calling the store back and now I get a busy signal.
My order was given to someone and nothing was verified! I’m unable to contact support because the order is still active.
UPDATE
I am currently at the restaurant and the way this lady is speaking to this young man as if he is stupid and unable to do it job. This is embarrassing to say the least.
This woman has no respect for anyone. There was an older lady with glasses on with her jacket over her shoulder making food.
This is a shit show.
They won’t refund me or fix they’re mic up
Update again 4:42
I just watched the manager who allowed the young man to take food outside, come back in and dump the fries back into the mixer with the other fries!! 🤮🤮🤮🤮
5pm GM is refusing to give me a refund. Still talking to the two young man like trash. Walking around in slides and not wearing gloves while prepping peoples food.
Atmosphere: 1
Food: 1
Service: 1
They have a bad attitude anytime of the day you go there. You can't blame the people who work there cost the manager got a nasty attitude too. It takes too long to get your food when your food cam is cold you been waiting in line then you got the back your car up three or four times in order to get up there to get the dog on food
Atmosphere: 2
Food: 2
Service: 1
Excellent service & my Impossible Whopper was on point.
Atmosphere: 5
Food: 5
Service: 5
I understand your policy about restroom access requiring a purchase, but my 4-year-old daughter was in tears, desperately needing to pee. We pulled in quickly hoping to avoid an accident, and I politely asked for the bathroom code.
The employee told me I had to make a purchase first. I explained my daughter couldn’t wait and that I’d buy something after. She said nothing. When I asked again, she coldly replied, “I’m the manager,” then turned her back and began fixing other orders.
I wasn’t there to argue about policy, I simply didn’t have time for it while my child was holding herself, about to wet her pants. I ended up buying a bottle of water just to get the code and even then, they didn’t give me the water until after we came out of the restroom.
That’s disgusting service and inhumane behavior. I wish my daughter would’ve just peed on the floor.
This place is very bad, they don't have the knowledge of how to run the inside and out
0/10 only one manager showed customer service the rest I give 0/10
Atmosphere: 1
Food: 1
Service: 1
Employees here are very rude they don’t wear gloves while taking money and handing your food you have to show as receipt to use they nasty as bathroom and they drive thru never works close the store down and start over
Atmosphere: 1
Food: 1
Service: 1
Every time I come here customer service on point while you wait they will start funny conversation and the food be hot and fresh. Lettuce always green🤩🤩🤩
Atmosphere: 5
Food: 5
Service: 5
I arrived at 11:15. The close at 12. They told me they aren't cooking burgers, only fish and chicken. It's a BURGER King that doesn't do burgers. Don't waste your time or money here. Lol
Atmosphere: 1
Service: 1
Restaurantji Recommends
Food always fresh its clean and great customer service this the only burger I will go to i drive way across
Atmosphere: 5
Food: 5
Service: 5
I ordered a whopper junior with fries. The hamburger bun was stale. It ruined the entire meal.
Food: 1
Service: 5
Amazing customer service from Ty/Dior
Whoever the elderly lady is that is in the drive through window need to be put on drinks and drinks only! Her attitude is so nasty and she’s so rude to the point I wanted a refund. I will never spend my money in a place where I’m not respected. Will no longer go to this location
On may 23 2025 at approximately 6-820am This location can’t be a corporation because I went to this location at 6am they was not open I even came back at 820 they still wasn’t open then at 822am I seen the manager pull up to open the door this is sad this location definitely will lose out on money if she continue to be a manager
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