This burger king on Druid Hills is just an embarassment. The utter lack of effort and care from whoever works at this BK location is palpable. People unfortunately have become so accustomed to things being dropped in delivery orders that they just let it go, but quite simply it is FRAUD. Not including drinks, milkshakes, sauces, wrong items, WHATEVER that customers PAY FOR and have no way of recovering the money/time lost for from Uber eats. Just imagine, Burger King doing that to only 5 customers a day in every location with delivery service, and the sheer amount of FREE, ILLICITLY ACQUIRED money that would accumulate for the company. THAT IS THE DEFINITION OF FRAUD. So disappointed and just absolutely sick of the lack of effort from franchise restaurants when it comes to delivery orders.
Robyn Ware
This was the nicest Burger King I’ve EVER been to. The staff was very nice and the establishment was nice and clean. Even the restroom was clean! The food took a few minutes to come out but it was fresh!
Vegetarian options: The impossible whopper is a good vegetarian meal option.
Atmosphere: 5
Food: 5
Service: 5
Theda Jenkins
This location sits in a very very busy intersection off North druid hills right over the overpass .
You would think that a people working here would realize that they're going to have a good influx of customers.
The lady at the drive-thru window and at the speaker was extremely rude, very Kurt and did not want to answer any questions .
She handed the food out the window with an attitude and when we said thank you she said nothing. When we asked her question she just stared at us and got an attitude. Asking for ketchup and salt packets was in task for her as she seemed as if we were bothering her when this is the job she chose!
Short, brown skin lady working the drive-thru is very rude and has zero customer service skills! I will never ever return to this location and I will let others know how rude and unwelcoming my visit was.
If I could give zero stars I would. I only stopped at this place because my mother wanted these items. And she was rude to my mother!
Atmosphere: 1
Food: 2
Service: 1
Shekia McClure
The night time manager and cashier is very friendly and sweet. My food was hot and fresh I was in and out quick. The GM is really doing his job with running and clean and friendly location. I would come back again to this location.
Very very disappointed…we asked for egg and cheese sandwiches and they gave us egg and cheese with ham..we did not know this until we came home and opened the sandwiches..we do not eat ham due to religious reasons…I was very upset b/c at that time we couldn’t even go back and and ask them to change the order…very irresponsible behavior…
Ahmet kavas
Deive thru is not work, only waiting
Atmosphere: 1
Service: 1
Chris mills
The worst customer service experience I’ve ever had. This girls on night shift were very rude. Never once’s address me or another customer while we was standing at the front counter. Even yelled at a customer as threw my food down on counter. I wish a manager was there. Need to fire her
Atmosphere: 1
Food: 1
Service: 1
melbutlermel
On 1/20 Around 12:45am I discover that apparently this establishment doesn’t know what good customer service is or clearly doesn’t care. I waited by the intercom saying hello and no one cared to respond. I figured maybe the intercom isn’t working. I drive up to find only one car ahead of me. I didn’t see anyone come to the window for that car. I drive around to make sure there are people inside. Yes there were. I drive back around to find another car sitting at the intercom for at least 10 minutes. They really scraped from the bottom with these employees. There we’re only two cars in front of me and I literally have been here for 20 minutes. I only waited because I have a pick up. It is now 1:03am. The same guy still sits at the intercom.People are paying higher menu prices to get treated like this! Do better!
Service was terrible they only served one customer at a time in drive thru made you wait til you got your food before they would take another order the food was terribly cold they forgot to add cheese to my sandwich which I payed for the fries was super salty didn’t even want to turn around for a refund just gave it to a homeless guy who was outside do better Burger King
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Meal
Lisa Wadley
GOOD FOOD, GOOD
Atmosphere: 5
Food: 5
Service: 5
lisa staples
This burger king is the best bar none , food is always hot and fast, they are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper w Cheese
Ulises Acevedo
Horrible service and food the drive tru lady was rude and nasty
This burger king on Druid Hills is just an embarassment. The utter lack of effort and care from whoever works at this BK location is palpable. People unfortunately have become so accustomed to things being dropped in delivery orders that they just let it go, but quite simply it is FRAUD. Not including drinks, milkshakes, sauces, wrong items, WHATEVER that customers PAY FOR and have no way of recovering the money/time lost for from Uber eats. Just imagine, Burger King doing that to only 5 customers a day in every location with delivery service, and the sheer amount of FREE, ILLICITLY ACQUIRED money that would accumulate for the company. THAT IS THE DEFINITION OF FRAUD. So disappointed and just absolutely sick of the lack of effort from franchise restaurants when it comes to delivery orders.
This was the nicest Burger King I’ve EVER been to. The staff was very nice and the establishment was nice and clean. Even the restroom was clean! The food took a few minutes to come out but it was fresh!
Vegetarian options: The impossible whopper is a good vegetarian meal option.
Atmosphere: 5
Food: 5
Service: 5
This location sits in a very very busy intersection off North druid hills right over the overpass .
You would think that a people working here would realize that they're going to have a good influx of customers.
The lady at the drive-thru window and at the speaker was extremely rude, very Kurt and did not want to answer any questions .
She handed the food out the window with an attitude and when we said thank you she said nothing. When we asked her question she just stared at us and got an attitude. Asking for ketchup and salt packets was in task for her as she seemed as if we were bothering her when this is the job she chose!
Short, brown skin lady working the drive-thru is very rude and has zero customer service skills! I will never ever return to this location and I will let others know how rude and unwelcoming my visit was.
If I could give zero stars I would. I only stopped at this place because my mother wanted these items. And she was rude to my mother!
Atmosphere: 1
Food: 2
Service: 1
The night time manager and cashier is very friendly and sweet. My food was hot and fresh I was in and out quick. The GM is really doing his job with running and clean and friendly location. I would come back again to this location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper w Cheese, Classic Wrap Spicy Wrap Honey Mustard Wrap, Chicken Nuggets
Under construction.
Atmosphere: 2
Food: 4
Service: 3
Very very disappointed…we asked for egg and cheese sandwiches and they gave us egg and cheese with ham..we did not know this until we came home and opened the sandwiches..we do not eat ham due to religious reasons…I was very upset b/c at that time we couldn’t even go back and and ask them to change the order…very irresponsible behavior…
Deive thru is not work, only waiting
Atmosphere: 1
Service: 1
The worst customer service experience I’ve ever had. This girls on night shift were very rude. Never once’s address me or another customer while we was standing at the front counter. Even yelled at a customer as threw my food down on counter. I wish a manager was there. Need to fire her
Atmosphere: 1
Food: 1
Service: 1
On 1/20 Around 12:45am I discover that apparently this establishment doesn’t know what good customer service is or clearly doesn’t care. I waited by the intercom saying hello and no one cared to respond. I figured maybe the intercom isn’t working. I drive up to find only one car ahead of me. I didn’t see anyone come to the window for that car. I drive around to make sure there are people inside. Yes there were. I drive back around to find another car sitting at the intercom for at least 10 minutes. They really scraped from the bottom with these employees. There we’re only two cars in front of me and I literally have been here for 20 minutes. I only waited because I have a pick up. It is now 1:03am. The same guy still sits at the intercom.People are paying higher menu prices to get treated like this! Do better!
Service: 1
Half my melt was not toasted
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Onion Rings
Restaurantji Recommends
Very accommodating
Atmosphere: 5
Food: 5
Service: 5
Service was terrible they only served one customer at a time in drive thru made you wait til you got your food before they would take another order the food was terribly cold they forgot to add cheese to my sandwich which I payed for the fries was super salty didn’t even want to turn around for a refund just gave it to a homeless guy who was outside do better Burger King
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper Meal
GOOD FOOD, GOOD
Atmosphere: 5
Food: 5
Service: 5
This burger king is the best bar none , food is always hot and fast, they are great!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Whopper w Cheese
Horrible service and food the drive tru lady was rude and nasty
Atmosphere: 1
Food: 1
Service: 1
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