I recently dined at Bistro Nordstrom, and unfortunately, the experience was far from what I expected. Not only did I find a hair on my plate, but the overall customer service was poor. The staff seemed inattentive, and there was a general lack of hospitality throughout the visit. Although I didn’t bring up the issue at the time, the lack of attention to detail—both in cleanliness and service—was a major letdown. For a place with Nordstrom’s reputation, this was extremely disappointing. I’m not sure I’ll be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Anila Kazi
Pizza is never available to order Panini is not available Choices are limited not sure why ?
Sylvia Dennis
I had the Bistro Platter which was delicious. Alicia provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
B L
Always enjoyed the crab bisque & the cilantro lime shrimp salad. Soooo good! The pizza was also good. I haven’t been in a while but I will stop by soon!
Atmosphere: 5
Food: 5
Service: 5
Zyaisha Jane
Went on my lunch to get the Crab Bisque and grilled cheese. They notified me that they changed the cheese but I didn’t think it would look like this. I got back to see this disaster of a grilled cheese and when I went back to complain they all looked at me crazy and one lady working there got an attitude with me about it. This is not a grilled cheese. It looks like they sprinkled shredded cheese on it and called it a day. I am not used to this from cafe bistro, I am very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Thomas Jett Matre
This used be to one of my favorite restaurants as a kid. However, I might not ever come back after tonight. The server, an elderly white man, at the counter where you place your order was unbelievably rude. He told us most items were limited and I tried to order at least three meals; each time I asked for an item he yelled "OUT" with such pride. At first, I thought he was just being playful but he was so nasty and grumpy as my attempts to order were swatted down. My father and I had enough of his attitude and left. It feels like there are very few good spots left in Atlanta for a simple meal, and we thought Cafe Bistro would be a good idea for tonight. If management is reading this, hire friendlier, more professional workers because our server along with the other employees (working the night shift on November 15, 2023) seemed so bothered that we walked in for dinner at a reasonable time before closing.
Atmosphere: 1
Service: 1
Tyler
The turkey avocado sandwich was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Bazeet Junaid
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef
Tatiana Jones
Everything was fresh, hot, and appetizing. The waiters were awesome as well. Will be returning! Thank you.
Atmosphere: 5
Food: 5
Service: 5
Rodrigo Resendez
They do have rats. Search "rats at Nordstrom Cafe Bistro Phipps Plaza" on YouTube and check the comments
My nurse friends and I used to order the crab bisque frequently. The current version of the crab bisque is watered down with no crab meat at all. They even gave us tomato soup once and stated that it was crab bisque. Very disappointed and won’t be wasting money here anymore.
KLove Food
My first time there and I had a very tasty, healthy salmon salad. The waiter was very attentive as well.
Vegetarian options: They have nice salads.
Timur Assembay
Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.
Google Expert
Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.
I was in this establishment, polite staff, pleasant atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable, the inside is clean and tidy. I recommend visiting.
Michael Clay
Food was good. They seated us soon after we arrrived and we were done in 30 minutes.
I recently dined at Bistro Nordstrom, and unfortunately, the experience was far from what I expected. Not only did I find a hair on my plate, but the overall customer service was poor. The staff seemed inattentive, and there was a general lack of hospitality throughout the visit. Although I didn’t bring up the issue at the time, the lack of attention to detail—both in cleanliness and service—was a major letdown. For a place with Nordstrom’s reputation, this was extremely disappointing. I’m not sure I’ll be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
Pizza is never available to order
Panini is not available
Choices are limited not sure why ?
I had the Bistro Platter which was delicious. Alicia provided excellent service.
Atmosphere: 5
Food: 5
Service: 5
Always enjoyed the crab bisque & the cilantro lime shrimp salad. Soooo good! The pizza was also good. I haven’t been in a while but I will stop by soon!
Atmosphere: 5
Food: 5
Service: 5
Went on my lunch to get the Crab Bisque and grilled cheese. They notified me that they changed the cheese but I didn’t think it would look like this. I got back to see this disaster of a grilled cheese and when I went back to complain they all looked at me crazy and one lady working there got an attitude with me about it. This is not a grilled cheese. It looks like they sprinkled shredded cheese on it and called it a day. I am not used to this from cafe bistro, I am very disappointed.
Atmosphere: 1
Food: 1
Service: 1
This used be to one of my favorite restaurants as a kid. However, I might not ever come back after tonight. The server, an elderly white man, at the counter where you place your order was unbelievably rude. He told us most items were limited and I tried to order at least three meals; each time I asked for an item he yelled "OUT" with such pride. At first, I thought he was just being playful but he was so nasty and grumpy as my attempts to order were swatted down. My father and I had enough of his attitude and left. It feels like there are very few good spots left in Atlanta for a simple meal, and we thought Cafe Bistro would be a good idea for tonight. If management is reading this, hire friendlier, more professional workers because our server along with the other employees (working the night shift on November 15, 2023) seemed so bothered that we walked in for dinner at a reasonable time before closing.
Atmosphere: 1
Service: 1
The turkey avocado sandwich was fantastic!
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chef
Everything was fresh, hot, and appetizing. The waiters were awesome as well. Will be returning! Thank you.
Atmosphere: 5
Food: 5
Service: 5
They do have rats. Search "rats at Nordstrom Cafe Bistro Phipps Plaza" on YouTube and check the comments
Restaurantji Recommends
My nurse friends and I used to order the crab bisque frequently. The current version of the crab bisque is watered down with no crab meat at all. They even gave us tomato soup once and stated that it was crab bisque. Very disappointed and won’t be wasting money here anymore.
My first time there and I had a very tasty, healthy salmon salad. The waiter was very attentive as well.
Vegetarian options: They have nice salads.
Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.
Was in this institution, polite staff, nice atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable and the inside is clean and tidy. I recommend to visit.
I was in this establishment, polite staff, pleasant atmosphere, delicious food. After ordering, we didn't have to wait long for the food. The prices are reasonable, the inside is clean and tidy. I recommend visiting.
Food was good. They seated us soon after we arrrived and we were done in 30 minutes.
Loading...