Cava never disappoints! Food is always fresh! And there are plenty of healthy options
Savanna Cloutier
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Rebecca Materasso
Food was great. Definitely overpriced and staff lacked social/people skills.
Tamara Doss
This is for Cava Baybrook in Webster, Texas.
My daughter loves Cava and wanted to treat her sister and I to lunch. We ordered our food and as my daughter is paying I see the woman next to the cashier grab a piece of hair in my food quickly and throw it on the floor. They look at each other when they see I’m watching them. I say to them “I saw that” and the woman who removed the hair shook her head. My daughter asked what was going on and I told her, then I said they were going to serve that to me. Disgusting!! I told my daughter to have them remove my meal and just pay for the other 2.
I wonder if this is how they’re trained to handle food related issues or just their own choice to do so. We won’t be dining here again.
I’ve posted a picture of the two women who did this in the comments. Their names are Catherine and Yanibel.
Melissa Walsh
attempted tonl order 1 spiced lamb bowl for delivery.....$39
you have to be out of your minds.
Jj Foodiegram
i love how fresh food is and friendly service is too grill lamb is best dish
Jeanette Suarez Salazar
I ordered a bowl with steak and extra steak and didn’t receive any steak at all. I called the restaurant and they were so rude to me. ALLIANCE TOWN CENTER location
3330 Tracewood Way Ste 100 Fort Worth, TX 76177
Rami Matar
Cava Alliance Town Center. Y’all delivered soggy food and no sauces! The manager had no solution since they were closing at 8pm. The meals and the money went to trash. Definitely not recommended and please change your manager or give her some basic customer service courses. :)
Sharon Pate
100% recommend Cava!!!!!!!!
Anbregia Miller
I ordered a pickup order and they definitely skimp you on the portion compared to when you order in store, not to mention I selected add a bag and utensils only to watch the employee bring up my order without them. I also used my free promo when ordering online for a free side of the new flavor of pita chips and that wasn’t brought out with my order either. I had to let employee who checks people out know that part of my order was missing and he kindly let another employee know to bring over my missing pita chips. The employees who run the online pickup section need to do better because it seems they just don’t care.
First time visiting CAVA! I was simply amazed by the quality and service i received. Ken the manager was very nice and friendly. His attitude and personality made me smile ? He really showed me love ❤️. I will be returning back to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Ariella Shulman
Kendoll is the best, he went above and beyond ❤️❤️
Cava never disappoints! Food is always fresh! And there are plenty of healthy options
I visited the new Cava in Palm Harbor tonight, which I’ve done a few times now and haven’t had any major issues other than long wait times for meals. It’s a busy, new location so I’m more than understanding of this and not usually one to complain but tonight really did it for me. I just paid 15 dollars for a bowl that was ice cold, not to mention not even filled up all the way, and with rock hard rice at the bottom that was clearly not cooked properly. To say I’m disappointed is an understatement, there was clearly a lack of care and attention when handling my order this evening and coming from someone who loves Cava and visits frequently, this location will not be seeing me again. I really hope the staff at this restaurant are able to get it right for other guests like myself because this is just unacceptable.
Food was great. Definitely overpriced and staff lacked social/people skills.
This is for Cava Baybrook in Webster, Texas. My daughter loves Cava and wanted to treat her sister and I to lunch. We ordered our food and as my daughter is paying I see the woman next to the cashier grab a piece of hair in my food quickly and throw it on the floor. They look at each other when they see I’m watching them. I say to them “I saw that” and the woman who removed the hair shook her head. My daughter asked what was going on and I told her, then I said they were going to serve that to me. Disgusting!! I told my daughter to have them remove my meal and just pay for the other 2. I wonder if this is how they’re trained to handle food related issues or just their own choice to do so. We won’t be dining here again. I’ve posted a picture of the two women who did this in the comments. Their names are Catherine and Yanibel.
attempted tonl order 1 spiced lamb bowl for delivery.....$39 you have to be out of your minds.
i love how fresh food is and friendly service is too grill lamb is best dish
I ordered a bowl with steak and extra steak and didn’t receive any steak at all. I called the restaurant and they were so rude to me. ALLIANCE TOWN CENTER location 3330 Tracewood Way Ste 100 Fort Worth, TX 76177
Cava Alliance Town Center. Y’all delivered soggy food and no sauces! The manager had no solution since they were closing at 8pm. The meals and the money went to trash. Definitely not recommended and please change your manager or give her some basic customer service courses. :)
100% recommend Cava!!!!!!!!
I ordered a pickup order and they definitely skimp you on the portion compared to when you order in store, not to mention I selected add a bag and utensils only to watch the employee bring up my order without them. I also used my free promo when ordering online for a free side of the new flavor of pita chips and that wasn’t brought out with my order either. I had to let employee who checks people out know that part of my order was missing and he kindly let another employee know to bring over my missing pita chips. The employees who run the online pickup section need to do better because it seems they just don’t care.
Atmosphere: 4
Food: 2
Service: 2
Restaurantji Recommends
First time visiting CAVA! I was simply amazed by the quality and service i received. Ken the manager was very nice and friendly. His attitude and personality made me smile ? He really showed me love ❤️.
I will be returning back to the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Kendoll is the best, he went above and beyond ❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Kendall and Z are awesome
Atmosphere: 5
Food: 5
Service: 5
Best restaurant in town
Vegetarian options: Great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Salad
Great Customer Service and the food was amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
Loading...