The food was absolutely amazing here st CAVA off Gunbarrel Rd in Chattanooga TN. I wish I could eat here everyday! Actually I would eat here everyday if it was 5 minutes from my home! The blend of different crunchy foods, sauces, grains, black lentils, falafel bites and so much more, I asked for spicy and it was perfect! The ultimate explosion of taste, texture and spicy! Love, Love, Love it!!! So many choices to pick from! This was my first time, I’ll definitely be back!!
Skyler Turley
At the cava-Franklin location. I ordered $48.62. The pita that was served to me had visible mold on it. I didn’t discover to mold until after I got in the car and took a bite of it which had a mold taste. When I brought it back inside the manager refused to give a refund in store. They continued to serve people bread out of the same container which the moldy bread came from. And when I brought it up they tried to tell me it wasn’t the same bread as the bread I received was “whole,not cut” which is false. I had to make a seen and mention the health code in order for them to though it away. I took photos of the mold on the bread. Filed a complaint with corporate. Do not eat at this location.
Daniel Camacho
Every time I place an online order. The staff forgets to include the pita chips. So far, this has happened twice in a row.
The second time I asked for the chips that were missing. I only got one out of the 2 that I ordered. How can I help the staff remember?
Versha Washington
One of my favorite places to eat. The spicy lamb is delicious!
Atmosphere: 5
Food: 5
Service: 5
Amber Griffin
Ruth and Eurasia was so kind and helpful! Shoutout to this Cava!
Emma Ask me
I have been to a Cava in California, Alabama and in Atlanta. All of them were good except Atlanta. To me the lentils were not cooked enough. That made the bowl not as palatable as the other places I visited.
Atmosphere: 4
Food: 4
Service: 4
Rayymon Beatz
Raven was amazing!
Atmosphere: 5
Food: 5
Service: 5
Michael Le
I love CAVA. this location was trash. Coke machines down. Tables sticky. Out of ingredients. Rude staff.
Atmosphere: 1
Food: 1
Service: 1
Finessee Finessee
Every time I come to this Cava, Ty is the reason I keep coming back! He’s truly the best — always friendly, patient, and makes my bowl exactly how I like it every single time. You can tell he actually cares about the customer’s experience and takes pride in what he does.
Even on busy days, Ty keeps everything running smoothly with a great attitude and positive energy. It’s rare to find someone who consistently delivers top-notch service like he does. The food is always delicious, but Ty definitely makes the whole experience even better.
If you stop by this location, look for Ty — he’s the one that makes this Cava stand out from all the rest!
This was one of the worst experiences I’ve had. Yes, it was extremely busy, but that’s expected—which is exactly why I ordered ahead of time. I placed my order at 4:17 p.m. and left home right away since it’s about a 20-minute drive.
When I arrived, there was a line for pickup, which I completely understand. However, no one was assisting customers in that line. Another woman waiting mentioned she had been trying to get the staff’s attention for a while with no success. I eventually got the attention of one of the workers, who simply said they were busy. Being busy shouldn’t mean neglecting customers who have already placed and paid for their orders.
To make matters worse, the person preparing the orders seemed irritated and was moving extremely slowly, without even announcing order names. I finally received my food after waiting an additional 15–20 minutes. The most disappointing part was getting home and realizing my order was wrong.
The food was absolutely amazing here st CAVA off Gunbarrel Rd in Chattanooga TN. I wish I could eat here everyday! Actually I would eat here everyday if it was 5 minutes from my home! The blend of different crunchy foods, sauces, grains, black lentils, falafel bites and so much more, I asked for spicy and it was perfect! The ultimate explosion of taste, texture and spicy! Love, Love, Love it!!! So many choices to pick from! This was my first time, I’ll definitely be back!!
At the cava-Franklin location. I ordered $48.62. The pita that was served to me had visible mold on it. I didn’t discover to mold until after I got in the car and took a bite of it which had a mold taste. When I brought it back inside the manager refused to give a refund in store. They continued to serve people bread out of the same container which the moldy bread came from. And when I brought it up they tried to tell me it wasn’t the same bread as the bread I received was “whole,not cut” which is false. I had to make a seen and mention the health code in order for them to though it away. I took photos of the mold on the bread. Filed a complaint with corporate. Do not eat at this location.
Every time I place an online order. The staff forgets to include the pita chips. So far, this has happened twice in a row. The second time I asked for the chips that were missing. I only got one out of the 2 that I ordered. How can I help the staff remember?
One of my favorite places to eat. The spicy lamb is delicious!
Atmosphere: 5
Food: 5
Service: 5
Ruth and Eurasia was so kind and helpful! Shoutout to this Cava!
I have been to a Cava in California, Alabama and in Atlanta. All of them were good except Atlanta. To me the lentils were not cooked enough. That made the bowl not as palatable as the other places I visited.
Atmosphere: 4
Food: 4
Service: 4
Raven was amazing!
Atmosphere: 5
Food: 5
Service: 5
I love CAVA. this location was trash. Coke machines down. Tables sticky. Out of ingredients. Rude staff.
Atmosphere: 1
Food: 1
Service: 1
Every time I come to this Cava, Ty is the reason I keep coming back! He’s truly the best — always friendly, patient, and makes my bowl exactly how I like it every single time. You can tell he actually cares about the customer’s experience and takes pride in what he does.
Even on busy days, Ty keeps everything running smoothly with a great attitude and positive energy. It’s rare to find someone who consistently delivers top-notch service like he does. The food is always delicious, but Ty definitely makes the whole experience even better.
If you stop by this location, look for Ty — he’s the one that makes this Cava stand out from all the rest!
Ty was the best worker EVER. Love this location.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
food is good! customer service amazing
Atmosphere: 5
Food: 5
Service: 5
Beat cava experience!’
Atmosphere: 5
Food: 5
Service: 5
This was one of the worst experiences I’ve had. Yes, it was extremely busy, but that’s expected—which is exactly why I ordered ahead of time. I placed my order at 4:17 p.m. and left home right away since it’s about a 20-minute drive.
When I arrived, there was a line for pickup, which I completely understand. However, no one was assisting customers in that line. Another woman waiting mentioned she had been trying to get the staff’s attention for a while with no success. I eventually got the attention of one of the workers, who simply said they were busy. Being busy shouldn’t mean neglecting customers who have already placed and paid for their orders.
To make matters worse, the person preparing the orders seemed irritated and was moving extremely slowly, without even announcing order names. I finally received my food after waiting an additional 15–20 minutes. The most disappointing part was getting home and realizing my order was wrong.
Atmosphere: 2
Food: 4
Service: 1
love love love
Atmosphere: 5
Food: 5
Service: 5
The customer service was amazing!!
Atmosphere: 5
Food: 5
Service: 5
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