Very bad experience, I requested an order through the App. It said approximate 15 min. 2 hours passed and the food did not arrive. Unfortunately I had to call the restaurant repeatedly until they finally answered me and I was able to cancel the order. They don't even care about me. I will not buy from this restaurant again.
Service: 1
Caitlyn Smith
I ordered breakfast at 9:35 using the chick fil an app. The app stated that my order will be ready and delivered between 10:12 and 10:27. Once 10:30 came and I still did not have my order, I started checking the app to see the progress of my order and it was still on “We’ll start preparing your order soon”. So I waited a few more minutes and at 10:37 am I gave the restaurant a call to check on my order. The man who answered stated that they “did not see my order” and that it “never showed up on our prepared list”. So he put me on hold and came back said that my order was canceled. I told him that I never canceled it and on the app, it was still showing as being prepared. He said he just doesn’t know what happened and he would refund me. I told him no, I would still like my food to be delivered and he told me no and that it was too late, even acknowledging that it was not my fault. I have screen shots to show that my order is still pending being prepared even as I type this review. It was never canceled by ANYONE, yet it was “oh we don’t see it” and then couldn’t even get my food. There’s no way there was ZERO breakfast items left so I’m not sure why my order that I PAID for still couldn’t be delivered.
I just want to say thank you to the management that was staffed on 3/26/24. My wife and three children visited this location on our way out of state due to the unexpected death of my 21yr old niece. We went inside to order, no line and back to the van to eat on the road. We always order a 30 count for the kids, but realized that we forgot to pack any travel plates as we would normally do for a planned trip. I went back in to ask for some containers and there was a long line. I saw a manager that spoke to me when I was ordering earlier sitting at a nearby table and she saw I needed help. Well when she asked I broke down right there in the restaurant. She jumped right up to help and not only gave us three containers for my kids, but gave them each a cookie. It’s the smallest things that matter sometimes.
Destany L is pure light! Amazing personality and prompt service.
Service: 5
Lauren G.
Always wonderful- and great people working the line. Kept it basic and got a kids nugget meal, but everything was fresh and delicious. Will definitely come again ❤️
Atmosphere: 5
Food: 5
Service: 5
Michael Jones
Classic Chick-fil-A sandwich! Need I say more!
Atmosphere: 5
Food: 5
Service: 5
Cosmic Waves
Forgot my drink I paid for, I trusted them to do their jobI get they're busy, however it's not excusable to break my trustMore management's fault than the team members for poorly coaching the staff
Super busy, super quick, amazing staff.
Atmosphere: 5
Food: 5
Service: 5
The girl at the drive through was so difficult to deal with . She didn’t get my sauces, didn’t know what was on the menu & just rushed us out.
Atmosphere: 5
Food: 5
Service: 3
Parking: There's a shopping center near by
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Hash Browns
Good place for something quick
Atmosphere: 4
Food: 4
Service: 4
Very bad experience, I requested an order through the App. It said approximate 15 min. 2 hours passed and the food did not arrive. Unfortunately I had to call the restaurant repeatedly until they finally answered me and I was able to cancel the order. They don't even care about me. I will not buy from this restaurant again.
Service: 1
I ordered breakfast at 9:35 using the chick fil an app. The app stated that my order will be ready and delivered between 10:12 and 10:27. Once 10:30 came and I still did not have my order, I started checking the app to see the progress of my order and it was still on “We’ll start preparing your order soon”. So I waited a few more minutes and at 10:37 am I gave the restaurant a call to check on my order. The man who answered stated that they “did not see my order” and that it “never showed up on our prepared list”. So he put me on hold and came back said that my order was canceled. I told him that I never canceled it and on the app, it was still showing as being prepared. He said he just doesn’t know what happened and he would refund me. I told him no, I would still like my food to be delivered and he told me no and that it was too late, even acknowledging that it was not my fault. I have screen shots to show that my order is still pending being prepared even as I type this review. It was never canceled by ANYONE, yet it was “oh we don’t see it” and then couldn’t even get my food. There’s no way there was ZERO breakfast items left so I’m not sure why my order that I PAID for still couldn’t be delivered.
Atmosphere: 1
Food: 1
Service: 1
Never disappoints
Atmosphere: 4
Food: 5
Service: 5
Great place, i get breakfast there often.
Atmosphere: 4
Food: 3
Service: 4
Very over priced.
The food Not to good the service is nice
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
I just want to say thank you to the management that was staffed on 3/26/24. My wife and three children visited this location on our way out of state due to the unexpected death of my 21yr old niece. We went inside to order, no line and back to the van to eat on the road. We always order a 30 count for the kids, but realized that we forgot to pack any travel plates as we would normally do for a planned trip. I went back in to ask for some containers and there was a long line. I saw a manager that spoke to me when I was ordering earlier sitting at a nearby table and she saw I needed help. Well when she asked I broke down right there in the restaurant. She jumped right up to help and not only gave us three containers for my kids, but gave them each a cookie. It’s the smallest things that matter sometimes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich
Destany L is pure light! Amazing personality and prompt service.
Service: 5
Always wonderful- and great people working the line. Kept it basic and got a kids nugget meal, but everything was fresh and delicious. Will definitely come again ❤️
Atmosphere: 5
Food: 5
Service: 5
Classic Chick-fil-A sandwich! Need I say more!
Atmosphere: 5
Food: 5
Service: 5
Forgot my drink I paid for, I trusted them to do their jobI get they're busy, however it's not excusable to break my trustMore management's fault than the team members for poorly coaching the staff