This group is slow and confused. A lot of movement but slow service.
Atmosphere: 2
Food: 5
Service: 2
Michael Lenahan
Been coming here for 10 years of travel. Customer service has fallen off a cliff. Will not be back.
Atmosphere: 2
Food: 4
Service: 1
Andreas Paglia
Better but more expensive than your average fast food. Honestly I think it's worth the money but it's more of a snack than an actual meal.
Atmosphere: 2
Food: 5
Service: 3
JD D
waited 15 min in line for them to tell me no milkshakes or sodas. would be nice to know they shutdown their machines 30min prior to closing
Joshua Allen
While waiting on order I observed staff fumble a box of nuggets which opened and spilled on the counter. They handed it back through the window to the kitchen where a kitchen staffer stuffed them back into the box and put them right back into the outgoing food tray. Not very safe serving practices.
Atmosphere: 1
Food: 1
Service: 1
Luis Morais
Bit too greasy for my taste.
Atmosphere: 3
Food: 2
Service: 5
Marissa Merry
If I could give a zero I would. My husband waited in line for over 15 mins for a shake and got to the register at 945pm (they close at 10pm). They proceeded to tell him they closed the shakes for the night after they served a shake to the guest right before him. If you close at 945 close at 945 otherwise close at the time stated. lol absolutely ridiculous. My job ends at 5pm guess what time we stop giving service…..5pm. Lol what a joke.
Service: 1
Kyle Graham
Just had to give a shout-out to above and beyond service of these guys — Brenda and the whole crew were being very friendly and fast with the large crowd. And obviously Chick-fil-A food is delicious on top of that!
Atmosphere: 5
Food: 5
Service: 5
Ryan D Dwyer
ive had chic fila nuggets that were bigger than the chicken in this biscuit!
Abigail Jones
The employee with the mask on was really rude and they lost my order, waited 18 minutes to get my small order and watched as many people got their orders before me. They acted like it was my fault. Almost left because it took so long and needed to board my flight. Should not be in customer service if you don’t know how to serve customers coming from someone who works in the same thing :) Also the only chic fil a I’ve been to where they asked to tip?
When the cashier asked to take my order, she turned and started talking to another employee and never made eye contact. So I waited patiently and placed the order and pulled out my card to pay, until I saw the tip option. I don’t believe in tipping cashiers when they’re already getting paid. After she dumped my change in my hand, I heard my name being called and answered, only to see my order being given to someone else. I have no doubt it was intentional and probably something they do when someone doesn’t tip. About eight or 10 customers later, I held up my receipt to the girl handing out orders she grabbed it out of my hand and went over to find out what happened. A few minutes later she handed me my order but it was pretty clear my lost order was due to the fact that I did not tip. The food was fine, kind of hard to screw up Chick-fil-A Quality, but my only recommendation would be to tip them unless you want to deal with the same process. Sarcastic hostility is how I would describe the experience.
Atmosphere: 1
Food: 4
Service: 1
Ricardo Khalil
Great! Loved it, chicken sandwich is the
Atmosphere: 5
Food: 5
Service: 5
Tom Xiao
First of all they were out of ice which is pretty lame for a chick fila at a major airportSecondly, the kiosk had tipping option which is very dumb. This is a fast food restaurant! Why would you even have that there?????Thirdly the fries tasted stale and not very good and the roll for the sandwich was old or something it didn't taste fresh. Last but not the least, I was racially stereotyped by the employee...
Atmosphere: 1
Food: 3
Service: 1
Tara Giest
The RUDEST employees I've ever encountered in my life.
Service: 1
Recommended dishes: Nuggets
Samantha Pineda
Worst chick fil a ever. Very bad costumer service.
This group is slow and confused. A lot of movement but slow service.
Atmosphere: 2
Food: 5
Service: 2
Been coming here for 10 years of travel. Customer service has fallen off a cliff. Will not be back.
Atmosphere: 2
Food: 4
Service: 1
Better but more expensive than your average fast food. Honestly I think it's worth the money but it's more of a snack than an actual meal.
Atmosphere: 2
Food: 5
Service: 3
waited 15 min in line for them to tell me no milkshakes or sodas. would be nice to know they shutdown their machines 30min prior to closing
While waiting on order I observed staff fumble a box of nuggets which opened and spilled on the counter. They handed it back through the window to the kitchen where a kitchen staffer stuffed them back into the box and put them right back into the outgoing food tray. Not very safe serving practices.
Atmosphere: 1
Food: 1
Service: 1
Bit too greasy for my taste.
Atmosphere: 3
Food: 2
Service: 5
If I could give a zero I would. My husband waited in line for over 15 mins for a shake and got to the register at 945pm (they close at 10pm). They proceeded to tell him they closed the shakes for the night after they served a shake to the guest right before him. If you close at 945 close at 945 otherwise close at the time stated. lol absolutely ridiculous. My job ends at 5pm guess what time we stop giving service…..5pm. Lol what a joke.
Service: 1
Just had to give a shout-out to above and beyond service of these guys — Brenda and the whole crew were being very friendly and fast with the large crowd. And obviously Chick-fil-A food is delicious on top of that!
Atmosphere: 5
Food: 5
Service: 5
ive had chic fila nuggets that were bigger than the chicken in this biscuit!
The employee with the mask on was really rude and they lost my order, waited 18 minutes to get my small order and watched as many people got their orders before me. They acted like it was my fault. Almost left because it took so long and needed to board my flight. Should not be in customer service if you don’t know how to serve customers coming from someone who works in the same thing :) Also the only chic fil a I’ve been to where they asked to tip?
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
When the cashier asked to take my order, she turned and started talking to another employee and never made eye contact. So I waited patiently and placed the order and pulled out my card to pay, until I saw the tip option. I don’t believe in tipping cashiers when they’re already getting paid. After she dumped my change in my hand, I heard my name being called and answered, only to see my order being given to someone else. I have no doubt it was intentional and probably something they do when someone doesn’t tip. About eight or 10 customers later, I held up my receipt to the girl handing out orders she grabbed it out of my hand and went over to find out what happened. A few minutes later she handed me my order but it was pretty clear my lost order was due to the fact that I did not tip. The food was fine, kind of hard to screw up Chick-fil-A Quality, but my only recommendation would be to tip them unless you want to deal with the same process. Sarcastic hostility is how I would describe the experience.
Atmosphere: 1
Food: 4
Service: 1
Great! Loved it, chicken sandwich is the
Atmosphere: 5
Food: 5
Service: 5
First of all they were out of ice which is pretty lame for a chick fila at a major airportSecondly, the kiosk had tipping option which is very dumb. This is a fast food restaurant! Why would you even have that there?????Thirdly the fries tasted stale and not very good and the roll for the sandwich was old or something it didn't taste fresh. Last but not the least, I was racially stereotyped by the employee...
Atmosphere: 1
Food: 3
Service: 1
The RUDEST employees I've ever encountered in my life.
Service: 1
Recommended dishes: Nuggets
Worst chick fil a ever. Very bad costumer service.
Atmosphere: 1
Food: 3
Service: 1