This site is useless, it is a disaster, they don't have orders on time and they are rude.
Atmosphere: 1
Food: 1
Service: 1
Yuriy Andriyashchuk
It’s been three weeks in a row now of me placing a delivery order, but the orders always take so long now, that I have to go pick up my orders in person and get a refund for my delivery fee. The manager and employees have super trash customer service in person, too. Nobody answers the phone either. This Dominos used to be great in years past, but is now beyond incompetence as of late. Avoid this Dominos at all costs. Go to Marco’s next door instead.
Atmosphere: 1
Food: 5
Service: 1
Javier Cabrera
Ordered a pizza at 9:14 and it didn’t arrive until another hour and 10 mins after that; even after the pizza tracker indicated that William (the driver) was in my neighborhood about to deliver the pizza by 9:47, he was still far away from my location on the map by 10:20.
I called the store multiple times and all they did was pick up the phone and set it aside (I could listen to them talk inside of the place), only to be surprised by an automated message saying my recent order had been delivered. After checking the app seeing it marked as complete (with the driver still far away), I made my way to the store and the driver finally called to deliver my cold pizza, explaining that it was a mess up by the person inputting the wrong address.
Finally, I got my pizza and it ended being the wrong crust. Horrible service and, cold pizza, wrong preparation. Poor all around, zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
Richard Doss
The pizzas are priced way high.. so until we see a drop in price I believe there are other pizza joints that are doing far better..
Atmosphere: 4
Food: 4
Service: 4
M C
I came to the store directly and ordered pizza the server told me that he is not accepting any orders and asked me to place an online order. Worst service just went out from the door.I don’t want to search the toppings online to place the order, so I asked to place. Disappointed very much.
Atmosphere: 2
Food: 3
Service: 1
Kevin Silva
This place is horrible. Order 2 hours ago and still never got the food.
Chip Johnson
Waited in store for an hour, was told multiple times they were making my food, and never received my food or money back. Terrible operation going on at this store.
Atmosphere: 1
Food: 1
Service: 1
Deep Patel
You delivered Is ? bad you store is bad very day when I order
Hamed Oria
I ordered 10 Chris pizza they send a regular one. They said my pizza will be deliver in 30 minutes to 45 minutes. It was one hour 30 minutes. It was cold
Atmosphere: 1
Food: 1
Service: 1
Scott Melnick
It has been an hour and half since ordering online (site said delivery in 35-40min. I called to just check on the order and whoever is there just keeps hanging up on me without saying a word. If it's running behind just tell me. At this point I have to dispute the charge and change dinner plans. Don't order from here
Worst dominos I’ve ever been to. They don’t even wear gloves
Atmosphere: 1
Food: 1
Service: 1
Zachary Temin
9:30, 7/16. Exceedingly poor experience. After ordering through the app, I received a notification that my order was ready, only to arrive to find out that the last portion was still cooking. Left the restaurant without the ordered dipping sauces, and had to return. After I arrived home, I discovered they had given me the incorrect pizzas, and had to return AGAIN. Even after receiving the order that was supposed to be mine, one of the pizzas STILL was not the style in which I had ordered it. I was not able to wait to have it remade, as I was in the middle of a night with my friends. The employee I spoke with (who apparently spells his name “goodbye”) was incredibly rude, and seemed more like he was inconvenienced than apologetic that my order was incorrect. If anyone on my own staff behaved in that manner towards a customer, they would no longer be working for me.
Service: 1
Michael Townes
I ordered a Philly Cheese and a 10 piece wings. The Philly was soggy so too much sauce and the wings were not cooked. I think they gave me old ones. The service here is ok but I still haven't gotten ahold of them and this happend lastnight. Everytime I call they answer and when I ask for the manager they say hold on and never get back on for like an hr. I waited 40 minutes twice now.
Atmosphere: 5
Food: 5
Service: 1
L
Rude and dismissive manager. Didn’t communicate when they messed up the order and had to restart two more times. They marked the order as ready to pickup and it was not. I waited for entirely too long and eventually cancelled. Also, the whole place smelled like dirty mop water.
Atmosphere: 1
Food: 2
Service: 1
Stacey Settle
We ordered food at 6:38pm, but the food has just arrived; it’s 8:30pm. We called the store once to be told that the drivers phone died and they got lost so they are going to leave the store to bring us our order now. It been just shy of two hours and the delivery time on the receipt(attached here) quoted 31-41 minutes. The order was delivered COLD and they forgot part of our order. The driver said he would go back to the store and come back with the remaining item. It’s 8:55pm and they are not back. The store is within a mile of our home. Our order has taken over 2 hours. No refund or discount has been offered. Do better Dominos on Roswell Road Sandy Springs, GA!!! POOR SERVICE!!! I am currently still trying to reach the manager!
This site is useless, it is a disaster, they don't have orders on time and they are rude.
Atmosphere: 1
Food: 1
Service: 1
It’s been three weeks in a row now of me placing a delivery order, but the orders always take so long now, that I have to go pick up my orders in person and get a refund for my delivery fee. The manager and employees have super trash customer service in person, too. Nobody answers the phone either. This Dominos used to be great in years past, but is now beyond incompetence as of late. Avoid this Dominos at all costs. Go to Marco’s next door instead.
Atmosphere: 1
Food: 5
Service: 1
Ordered a pizza at 9:14 and it didn’t arrive until another hour and 10 mins after that; even after the pizza tracker indicated that William (the driver) was in my neighborhood about to deliver the pizza by 9:47, he was still far away from my location on the map by 10:20.
I called the store multiple times and all they did was pick up the phone and set it aside (I could listen to them talk inside of the place), only to be surprised by an automated message saying my recent order had been delivered. After checking the app seeing it marked as complete (with the driver still far away), I made my way to the store and the driver finally called to deliver my cold pizza, explaining that it was a mess up by the person inputting the wrong address.
Finally, I got my pizza and it ended being the wrong crust. Horrible service and, cold pizza, wrong preparation. Poor all around, zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
The pizzas are priced way high.. so until we see a drop in price I believe there are other pizza joints that are doing far better..
Atmosphere: 4
Food: 4
Service: 4
I came to the store directly and ordered pizza the server told me that he is not accepting any orders and asked me to place an online order. Worst service just went out from the door.I don’t want to search the toppings online to place the order, so I asked to place. Disappointed very much.
Atmosphere: 2
Food: 3
Service: 1
This place is horrible. Order 2 hours ago and still never got the food.
Waited in store for an hour, was told multiple times they were making my food, and never received my food or money back. Terrible operation going on at this store.
Atmosphere: 1
Food: 1
Service: 1
You delivered Is ? bad you store is bad very day when I order
I ordered 10 Chris pizza they send a regular one. They said my pizza will be deliver in 30 minutes to 45 minutes. It was one hour 30 minutes. It was cold
Atmosphere: 1
Food: 1
Service: 1
It has been an hour and half since ordering online (site said delivery in 35-40min. I called to just check on the order and whoever is there just keeps hanging up on me without saying a word. If it's running behind just tell me. At this point I have to dispute the charge and change dinner plans. Don't order from here
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst dominos I’ve ever been to. They don’t even wear gloves
Atmosphere: 1
Food: 1
Service: 1
9:30, 7/16. Exceedingly poor experience. After ordering through the app, I received a notification that my order was ready, only to arrive to find out that the last portion was still cooking. Left the restaurant without the ordered dipping sauces, and had to return. After I arrived home, I discovered they had given me the incorrect pizzas, and had to return AGAIN. Even after receiving the order that was supposed to be mine, one of the pizzas STILL was not the style in which I had ordered it. I was not able to wait to have it remade, as I was in the middle of a night with my friends. The employee I spoke with (who apparently spells his name “goodbye”) was incredibly rude, and seemed more like he was inconvenienced than apologetic that my order was incorrect. If anyone on my own staff behaved in that manner towards a customer, they would no longer be working for me.
Service: 1
I ordered a Philly Cheese and a 10 piece wings. The Philly was soggy so too much sauce and the wings were not cooked. I think they gave me old ones. The service here is ok but I still haven't gotten ahold of them and this happend lastnight. Everytime I call they answer and when I ask for the manager they say hold on and never get back on for like an hr. I waited 40 minutes twice now.
Atmosphere: 5
Food: 5
Service: 1
Rude and dismissive manager. Didn’t communicate when they messed up the order and had to restart two more times. They marked the order as ready to pickup and it was not. I waited for entirely too long and eventually cancelled. Also, the whole place smelled like dirty mop water.
Atmosphere: 1
Food: 2
Service: 1
We ordered food at 6:38pm, but the food has just arrived; it’s 8:30pm. We called the store once to be told that the drivers phone died and they got lost so they are going to leave the store to bring us our order now. It been just shy of two hours and the delivery time on the receipt(attached here) quoted 31-41 minutes. The order was delivered COLD and they forgot part of our order. The driver said he would go back to the store and come back with the remaining item. It’s 8:55pm and they are not back. The store is within a mile of our home. Our order has taken over 2 hours. No refund or discount has been offered. Do better Dominos on Roswell Road Sandy Springs, GA!!! POOR SERVICE!!! I am currently still trying to reach the manager!
Food: 1
Service: 1
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