This is genuinely the best Dunkin on earth. It’s consistent, fast, and friendly, whether you come during a busy morning rush or a slow afternoon. My order is always correct and ready on time and the workers are always so friendly. This feels more like a local coffee shop than a national chain.
Atmosphere: 5
Food: 5
Service: 5
Lea Moreno
I typically don’t leave negative reviews much less for coffee places because I’m very open to new products and I love Dunkin as a whole but this particular location NEVER delivers.
On 3 separate occasions have they completely messed up my order(s) and when asked to remake it, it somehow turned out worse that I just threw the whole thing away. As mentioned I not picky when it comes to coffee but this place in particular, I’m not sure if they have a different set of instructions/ingredients but it seems as if they just go off on a whim every single time.
1st visit: I order an ICED CARMEL LATTE, super simple right? No. They gave me a SLUSHED coffee? Like a icey drink….? I was genuinely confused. After informing them that, that was incorrect the lady working remade my drink but it was SUPER watered down and the sweetness was through the roof. (Mind you I LOVE sweet so the fact that I bothered me was alarming) I threw the entire thing away and just went about my day and figured the employee might’ve been new. I WISH I had a picture to prove this one.
2nd visit: I come in to this location and order the popular Cookie Butter Latte (which I’ve had 3 days in a row from various Dunkin spots and they were all perfect) I’m not even joking, they gave me milk with cookie butter toppings. I ordered 2, one for me and one for my cousin and they BOTH were like this. There might’ve been a drop of coffee in it but I was HIGHLY disappointed, I couldn’t even finish my drink.
This is a place that I’m genuinely starting to avoid.
Atmosphere: 1
Food: 1
Service: 1
Newbreedc 313
Great coffee!
Atmosphere: 5
Food: 4
Service: 5
Jes AbE
My order was placed on DoorDash ahead of arrival. Once I got there I checked with the cashier and waited an extra 15min. When I picked up the order I noticed my drink was light. I opened my large coffee and saw there was only half a cup in there. I returned the cup to the cashier to let her know and she proceeds to tell me that it was not possible that I received the drink that way. I had already waited got the food came back and now my integrity is being questioned. I waited another 10min to get my drink remade only to get in the car and see the attendant didn’t make it right. I won’t be going back to that location for awhile.
Atmosphere: 4
Food: 4
Service: 3
Kaitlyn
Best Dunkin in Atlanta, hands down. Also the only Dunkin I’ve been to where the food doesn’t have that weird chemical taste that other Dunkins have. Maybe since they don’t have a drive thru, they have more time to focus on everything else.. whatever the case may be, I’m thankful!
Atmosphere: 4
Food: 5
Service: 5
shiwanda dean
Coffee was delicious.
Atmosphere: 5
Food: 5
Service: 5
Tia Karout
Excellent customer service!
Frances Miller
The tables were dirty. Line took forever even with the order kiosk. I ordered a $6 meal deal, paid $10…. Still didn’t receive the hashbrowns I ordered. I went bank to the counter, the employee told me it was my fault and told me that next time she wouldn’t give me any hashbrowns but this time she will.. even though I already paid for them… 😂.. soon as I sat down to eat they started mopping and using chemicals in the dining area. Chose to leave and eat in the car instead to get away from the smell of chemicals. Once I got in the car, I saw my sandwich was thrown together lopsided in the bag, on a biscuit that was dry & too small for the sandwich, 2/10.
Atmosphere: 2
Food: 2
Service: 2
Saem Alexander
I went in for a coffee and was mid way through ordering and the chaser just walked away and I had to wait for another person to start the order over again. Mind you the store was completely empty. They also charged me for an extra shot of espresso without even asking.
Worst place I’ve been to. Everything on the order was wrong. Kept cutting us off whilst speaking. Staff were very rude. Everything had to be changed because it was all wrong. Would not recommend!
Atmosphere: 3
Food: 1
Service: 1
Quincy Browning
There was this skinny black lady who was acting very stingy with the caramel drizzle even though I paid for extra. She literally put a tiny dollop of sauce then I said may I please have more I paid for extra she politely said yes but then put another smaller dollop of sauce so I just said forget it lol.
Atmosphere: 4
Food: 4
Service: 4
Chuck Friesema
Stopped in to get a bottle of water
Atmosphere: 4
Food: 5
Service: 5
Mike Parle
The Toco Hills Dunkin' on N Druid Hills is a favorite of mine. Normally go in the morning or weekends. Parking can get tight, but typically have several options. Inside refresh is modern. They do a lot of volume here and the staff does a good job managing it.
Atmosphere: 5
Food: 5
Service: 5
DaNashia Thomas
I always come here for a refresher and Rajesh is always super nice.
This is genuinely the best Dunkin on earth. It’s consistent, fast, and friendly, whether you come during a busy morning rush or a slow afternoon. My order is always correct and ready on time and the workers are always so friendly. This feels more like a local coffee shop than a national chain.
Atmosphere: 5
Food: 5
Service: 5
I typically don’t leave negative reviews much less for coffee places because I’m very open to new products and I love Dunkin as a whole but this particular location NEVER delivers.
On 3 separate occasions have they completely messed up my order(s) and when asked to remake it, it somehow turned out worse that I just threw the whole thing away. As mentioned I not picky when it comes to coffee but this place in particular, I’m not sure if they have a different set of instructions/ingredients but it seems as if they just go off on a whim every single time.
1st visit: I order an ICED CARMEL LATTE, super simple right? No. They gave me a SLUSHED coffee? Like a icey drink….? I was genuinely confused. After informing them that, that was incorrect the lady working remade my drink but it was SUPER watered down and the sweetness was through the roof. (Mind you I LOVE sweet so the fact that I bothered me was alarming) I threw the entire thing away and just went about my day and figured the employee might’ve been new. I WISH I had a picture to prove this one.
2nd visit: I come in to this location and order the popular Cookie Butter Latte (which I’ve had 3 days in a row from various Dunkin spots and they were all perfect) I’m not even joking, they gave me milk with cookie butter toppings. I ordered 2, one for me and one for my cousin and they BOTH were like this. There might’ve been a drop of coffee in it but I was HIGHLY disappointed, I couldn’t even finish my drink.
This is a place that I’m genuinely starting to avoid.
Atmosphere: 1
Food: 1
Service: 1
Great coffee!
Atmosphere: 5
Food: 4
Service: 5
My order was placed on DoorDash ahead of arrival. Once I got there I checked with the cashier and waited an extra 15min. When I picked up the order I noticed my drink was light. I opened my large coffee and saw there was only half a cup in there. I returned the cup to the cashier to let her know and she proceeds to tell me that it was not possible that I received the drink that way. I had already waited got the food came back and now my integrity is being questioned. I waited another 10min to get my drink remade only to get in the car and see the attendant didn’t make it right. I won’t be going back to that location for awhile.
Atmosphere: 4
Food: 4
Service: 3
Best Dunkin in Atlanta, hands down. Also the only Dunkin I’ve been to where the food doesn’t have that weird chemical taste that other Dunkins have. Maybe since they don’t have a drive thru, they have more time to focus on everything else.. whatever the case may be, I’m thankful!
Atmosphere: 4
Food: 5
Service: 5
Coffee was delicious.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service!
The tables were dirty. Line took forever even with the order kiosk. I ordered a $6 meal deal, paid $10…. Still didn’t receive the hashbrowns I ordered. I went bank to the counter, the employee told me it was my fault and told me that next time she wouldn’t give me any hashbrowns but this time she will.. even though I already paid for them… 😂.. soon as I sat down to eat they started mopping and using chemicals in the dining area. Chose to leave and eat in the car instead to get away from the smell of chemicals. Once I got in the car, I saw my sandwich was thrown together lopsided in the bag, on a biscuit that was dry & too small for the sandwich, 2/10.
Atmosphere: 2
Food: 2
Service: 2
I went in for a coffee and was mid way through ordering and the chaser just walked away and I had to wait for another person to start the order over again. Mind you the store was completely empty. They also charged me for an extra shot of espresso without even asking.
Atmosphere: 1
Food: 1
Service: 1
Poor Customer Service
Service: 1
Restaurantji Recommends
Worst place I’ve been to. Everything on the order was wrong. Kept cutting us off whilst speaking. Staff were very rude. Everything had to be changed because it was all wrong. Would not recommend!
Atmosphere: 3
Food: 1
Service: 1
There was this skinny black lady who was acting very stingy with the caramel drizzle even though I paid for extra. She literally put a tiny dollop of sauce then I said may I please have more I paid for extra she politely said yes but then put another smaller dollop of sauce so I just said forget it lol.
Atmosphere: 4
Food: 4
Service: 4
Stopped in to get a bottle of water
Atmosphere: 4
Food: 5
Service: 5
The Toco Hills Dunkin' on N Druid Hills is a favorite of mine. Normally go in the morning or weekends. Parking can get tight, but typically have several options. Inside refresh is modern. They do a lot of volume here and the staff does a good job managing it.
Atmosphere: 5
Food: 5
Service: 5
I always come here for a refresher and Rajesh is always super nice.
Atmosphere: 5
Food: 5
Service: 5
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