Most terrible experience, even went back a second time to see if it could get better , my food was BURNT & it seemed no one cared because this is an occuring thing . CLOSE THIS STORE DOWN
Atmosphere: 1
Food: 1
Service: 1
Doug Renz
Ordered a drive thru. Everything bagel and cream cheese. NO KNIFE TO SPREAD THE CREAM CHEESE IN THE BAG!!! And NO NAPKINS!!
Atmosphere: 1
Food: 1
Service: 1
Ashley Harrell
I've had coffee there it was great I also picked up a doordash order here once I wish I remembered the young girl in the fronts name her client service was amazing will come back here!
Atmosphere: 5
Food: 5
Service: 5
Jonathan Hugley
The young lady working there this Tuesday, January 6th, 2025 at 2PM is AMAZING. The best food and service I’ve had from why fast food chain. I don’t know what she did but the start to my day was a whole lot better!!
Atmosphere: 5
Food: 5
Service: 5
Casey Armour
The food and beverage were ok. I ordered a maple sugar bacon sandwich and a small iced coffee with peppermint mocha flavor, regular cream and sugar. Everything tasted pretty good. It wasn't as good as my favorite Dunkin in Fayetteville.
Food: 4
Service: 5
Kimberly J
at this point, I just believe this location the manager don’t really care about this place because I’ve been going here since they even opened. They used to be so great. I’d rather go in Union City though but sometimes I take my chances go here so they just really upset me their latte machine down and they don’t have any pastries. It’s always something they are always out of product. What is the point of the Dunkin’ Donuts? Where is the manager How could they not see the store is failing . New management needed obviously she’s not ordering inventory or I should say enough inventory for the location. But corporate, please help this place.
Atmosphere: 1
Food: 1
Service: 1
Daniel Domero
Never have anything. Other is always poorly made.
Atmosphere: 1
Food: 1
Service: 2
pjmjr pjmjr
Not even noon and already didn't have items. Smh.
John Hardy
There is a women that works here that I am going to describe because I don’t know her name. (Dark skin, slim, black long dreads) I tend to patronize Dunkin Donuts in the morning because they are one of the few stores open on Old National Hwy with Coffee and decent food. Almost every morning, this woman says she is not cooking any food because she is short staffed. She is highly impatient and has a very bad attitude. She is always trying to rush you at the drive thru because she says the drive thru is on a timer. She cares more about the timer than customer service. She told me at the drive thru speaker that I would have to come inside if I wanted to pick my donuts for a six count box. When I drove around to the window I asked her “Why” and she explained she is on a timer and doesn’t have enough time or employees to take my order properly at the drive thru. I’ve been patronizing this Dunkin’ Donuts for six years and the last two years have been horrible since she has been working there. She clearly does not care about the customer service aspect that Dunkin Donuts usually provides. And I heard her walk to the back and start yelling and cursing because I asked “Why” please re-train her or fire her!
Atmosphere: 1
Food: 1
Service: 1
Brielle Horton
On thanksgiving, around 1:00 pm we were attempting to place an order in the drive-thru. We ultimately pulled off because when we were deciding what to order, the female on the speaker yells, “Hello! What do you want? We want to enjoy our Thanksgiving too!!” with the nastiest most distasteful tone. At no point should a guest get less than 30 seconds to decide what they want to order. Additionally, it is no guests fault that she had to work that day or ever.
This Dunkin’ Donuts is the worst I’ve ever visited. I’ve been coming here for about two weeks now, and every morning after 10 o’clock, they stop serving food. When you go to the drive-through, all the employees are outside, telling you that they’re not selling any food right now. They’re just talking, laughing, and having a good time. These people are going to crash and burn this business to the ground because they have no care and no leadership. They need a total revamp, new employees, and a manager. It’s ridiculous how they’re operating this business.
Atmosphere: 1
Food: 1
Service: 1
Geremy Lovelace
If you gotta have Dunkin’ take the time to go to a different one than this one. I promise you they will ruin your morning. U can feel the staff mad that you decided to come get a coffee from their establishment. I wish they would shut it down because sometimes I do want a coffee and I forget how horrible this place is and I stop there. Honestly I’ve been there 5 times I only got served once. I would get a stale coffee from a corner store before I deal with these clowns again!
Atmosphere: 1
Food: 1
Service: 1
kevin fainguersch
Gave me the wrong drink, and was missing 3 items from my order, refused to return it or correct it.
Atmosphere: 1
Food: 1
Service: 1
Crystal Norwood
I loved the energy within this place tha ladies are hilarious and kind. They always make me laugh and I'm usually always feeling uptight I really appreciate them for this my latte and blueberry donuts 🍩
Atmosphere: 5
Food: 5
Service: 5
Gin Sol
This is the worst Dunkin Donuts I have ever been to. They never have anything. Oven is always broken from what they tell me. Somehow always running out of Drinks. I remember one time their payment system was down for 2 days.
I started to go the on Riverdale or Jonesboro rd locations which is 10 minutes away. Another thing I have been living in this area for like a year and it's aways something wrong with them.
Most terrible experience, even went back a second time to see if it could get better , my food was BURNT & it seemed no one cared because this is an occuring thing . CLOSE THIS STORE DOWN
Atmosphere: 1
Food: 1
Service: 1
Ordered a drive thru. Everything bagel and cream cheese. NO KNIFE TO SPREAD THE CREAM CHEESE IN THE BAG!!! And NO NAPKINS!!
Atmosphere: 1
Food: 1
Service: 1
I've had coffee there it was great I also picked up a doordash order here once I wish I remembered the young girl in the fronts name her client service was amazing will come back here!
Atmosphere: 5
Food: 5
Service: 5
The young lady working there this Tuesday, January 6th, 2025 at 2PM is AMAZING. The best food and service I’ve had from why fast food chain. I don’t know what she did but the start to my day was a whole lot better!!
Atmosphere: 5
Food: 5
Service: 5
The food and beverage were ok. I ordered a maple sugar bacon sandwich and a small iced coffee with peppermint mocha flavor, regular cream and sugar. Everything tasted pretty good. It wasn't as good as my favorite Dunkin in Fayetteville.
Food: 4
Service: 5
at this point, I just believe this location the manager don’t really care about this place because I’ve been going here since they even opened. They used to be so great. I’d rather go in Union City though but sometimes I take my chances go here so they just really upset me their latte machine down and they don’t have any pastries. It’s always something they are always out of product. What is the point of the Dunkin’ Donuts? Where is the manager How could they not see the store is failing . New management needed obviously she’s not ordering inventory or I should say enough inventory for the location. But corporate, please help this place.
Atmosphere: 1
Food: 1
Service: 1
Never have anything. Other is always poorly made.
Atmosphere: 1
Food: 1
Service: 2
Not even noon and already didn't have items. Smh.
There is a women that works here that I am going to describe because I don’t know her name. (Dark skin, slim, black long dreads) I tend to patronize Dunkin Donuts in the morning because they are one of the few stores open on Old National Hwy with Coffee and decent food. Almost every morning, this woman says she is not cooking any food because she is short staffed. She is highly impatient and has a very bad attitude. She is always trying to rush you at the drive thru because she says the drive thru is on a timer. She cares more about the timer than customer service. She told me at the drive thru speaker that I would have to come inside if I wanted to pick my donuts for a six count box. When I drove around to the window I asked her “Why” and she explained she is on a timer and doesn’t have enough time or employees to take my order properly at the drive thru. I’ve been patronizing this Dunkin’ Donuts for six years and the last two years have been horrible since she has been working there. She clearly does not care about the customer service aspect that Dunkin Donuts usually provides. And I heard her walk to the back and start yelling and cursing because I asked “Why” please re-train her or fire her!
Atmosphere: 1
Food: 1
Service: 1
On thanksgiving, around 1:00 pm we were attempting to place an order in the drive-thru. We ultimately pulled off because when we were deciding what to order, the female on the speaker yells, “Hello! What do you want? We want to enjoy our Thanksgiving too!!” with the nastiest most distasteful tone. At no point should a guest get less than 30 seconds to decide what they want to order. Additionally, it is no guests fault that she had to work that day or ever.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This Dunkin’ Donuts is the worst I’ve ever visited. I’ve been coming here for about two weeks now, and every morning after 10 o’clock, they stop serving food. When you go to the drive-through, all the employees are outside, telling you that they’re not selling any food right now. They’re just talking, laughing, and having a good time. These people are going to crash and burn this business to the ground because they have no care and no leadership. They need a total revamp, new employees, and a manager. It’s ridiculous how they’re operating this business.
Atmosphere: 1
Food: 1
Service: 1
If you gotta have Dunkin’ take the time to go to a different one than this one. I promise you they will ruin your morning. U can feel the staff mad that you decided to come get a coffee from their establishment. I wish they would shut it down because sometimes I do want a coffee and I forget how horrible this place is and I stop there. Honestly I’ve been there 5 times I only got served once. I would get a stale coffee from a corner store before I deal with these clowns again!
Atmosphere: 1
Food: 1
Service: 1
Gave me the wrong drink, and was missing 3 items from my order, refused to return it or correct it.
Atmosphere: 1
Food: 1
Service: 1
I loved the energy within this place tha ladies are hilarious and kind. They always make me laugh and I'm usually always feeling uptight I really appreciate them for this my latte and blueberry donuts 🍩
Atmosphere: 5
Food: 5
Service: 5
This is the worst Dunkin Donuts I have ever been to. They never have anything. Oven is always broken from what they tell me. Somehow always running out of Drinks. I remember one time their payment system was down for 2 days.
I started to go the on Riverdale or Jonesboro rd locations which is 10 minutes away. Another thing I have been living in this area for like a year and it's aways something wrong with them.
This location is not convenient at all.
Atmosphere: 1
Food: 1
Service: 1
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