I just left the drive through. I asked for my usual large, iced coffee with two creams, and three pumps of caramel three pumps of French vanilla. When I got to the window. The girl did not know what my order was and then she came back with a medium cup filled with ice to the top. I said is that supposed to be mine and she said yes I said I asked for a large iced coffee with less ice. She came back with a cup that looked like “Iced Creamer” I asked her if they had two creams in it and she said yes. I was like it never looks like that other locations. It’s usually darker than that. She told me to taste it, but I said that’s OK because I had to get to an appointment off of Camp Creek.When I was up the street at a light, I put the straw in my cup and tasted it, and it tasted so disgusting. It just taste like some old cream. No coffee flavor at all!! I cannot get a hold of nobody. I called the two numbers on the receipt and the number off-line and nobody answers the phone but I did leave a message with the alleged store number. I will be leaving another message with the management. I am also about to go back to them when I leave this appointment to request a refund. I left the straw in the cup. Usually when someone put a lot of ice in a cup and pour the hot coffee in it, it will melt the ice and still have a coffee color, but in this case there’s not hardly any ice in the cup yet the color of the so-called coffee is super light. I will be leaving to let you know what the result of me going back to the store. I have a receipt and the items. Out of my history of going to Dunkin’ Donuts over the past few years this is the worst one on the south side and the worst in general.
Recommended dishes: Donuts
Olivia Zanetti
My matcha latte look nasty and taste watery, my donut is face down with the icing all over, the girl at the counter didn’t wanna give me any straws or napkins. No receipt either. Nasty and kinda rude
Atmosphere: 4
Food: 1
Service: 1
Bretty
Unacceptable.Cashier, black hair w/ orange tips, said they were not serving food. So I ordered a coffee. Three people after me ordered and received food. Went back up and asked to have what the person before me just ordered. Cashier said sure and ran my card. 15 minutes passed. I asked to use the bathroom, cashier said sure and pointed to it. Reached for the handle, locked. Asked cashier, can you unlock your bathroom? Unlocks it. I go in. Literally **** stacked up to the seat. I come out and tell cashier someone messed up their toilet. Whole staff laughs and walks outside to shoot the breeze. I accepted that I wasn't getting food at that point, I just wish I understood why. I smoked a cigarette by my car and watched the staff talking, bewildered. Then I drove away.Very surreal experience.Parking: Parking is the second best part of visiting this establishment. The first is leaving.Kid-friendliness: I would not take anyone here, especially kids. It might be alright for animals though.Wheelchair accessibility: The place is wheelchair accessible. This is unfortunate because there are more opportunities for people to have an experience similar to mine.
Atmosphere: 1
Food: 1
Service: 1
CrystalClear Gypsy
Ovens not working.....how?
Atmosphere: 3
Food: 3
Service: 4
Kentrell Wright
JUST RIDICULOUS I ASKED FOR A HAM AND CHEESE CROSSIANT AND THIS IS WHAT I GOT IM UPSET CAUSE THEY CLAIMIN THEY GOT NEW PEOPLE AND ERC THAT DONT MEAN NUN MY FOOD SHOULDNT LOOK KIKE THIS I WANT NEVER ORDER FROM THERE AGAIN AND THE MANGER SAID HE GO GIVE ME MY REFUND BACK ATP KEEP YALL MEED NEW
Atmosphere: 1
Food: 1
Service: 1
Adonis Moses
In Atl, it’s hard to find a genuinely GOOD place like this. The staff here was wonderful. Thank you all, much love! Hope they stay though and not have different ghetto people come ruin it
Atmosphere: 5
Food: 5
Service: 5
Latoria crawford
This staff is so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Destiny H.
Really bad service. And food was bad too. My bagel sandwich was not even toasted only microwaved
Earl Clark
Very good coffee. Usually a Starbucks guy, but was
Atmosphere: 4
Service: 4
Paulaine Flerijean
The staff is friendly and drive thru moves pretty quickly.
There was a cute little short female in there with braids and a ponytail who didn't even look at the monitor to see if my order was prepared before she said it wasn't prepared that's annoying and do better but at the same time I know these places are barely paying us so I get the vibe. There was a young man who was extremely helpful immediately looked at the Monitor and got my order together, it's Dunkin Donuts so the food is only going to be so good pretty greasy. I think there's got to be better out there even donut wise. Would not necessarily recommend this location
Atmosphere: 2
Food: 3
Service: 2
Josh Adams
Apparently, when you order through DoorDash or other sites, now they make you put the cream cheese on your own bagel, even though on the sites it clearly states the the cream cheese comes ON the bagel. Just shows how lazy this place is. Not worth spending almost $30 for a simple couple of donuts and a bagel, which came cold and stale as well.
Food: 2
Rena Smith
This location has no customer service the employees move slow very disengaging they don't even say thank you have a good day hope to see you again nothing but your items that you came to buy get it and go that's all you're going to get from them
Que Cardoza
I haven't ever been to a Dunkin that wasn't a Slam Dunk in Everything. And now that breakfast includes a Maple croissant ? it's one of the Best Simple Breakfast
I just left the drive through. I asked for my usual large, iced coffee with two creams, and three pumps of caramel three pumps of French vanilla. When I got to the window. The girl did not know what my order was and then she came back with a medium cup filled with ice to the top. I said is that supposed to be mine and she said yes I said I asked for a large iced coffee with less ice. She came back with a cup that looked like “Iced Creamer” I asked her if they had two creams in it and she said yes. I was like it never looks like that other locations. It’s usually darker than that. She told me to taste it, but I said that’s OK because I had to get to an appointment off of Camp Creek.When I was up the street at a light, I put the straw in my cup and tasted it, and it tasted so disgusting. It just taste like some old cream. No coffee flavor at all!! I cannot get a hold of nobody. I called the two numbers on the receipt and the number off-line and nobody answers the phone but I did leave a message with the alleged store number. I will be leaving another message with the management. I am also about to go back to them when I leave this appointment to request a refund. I left the straw in the cup. Usually when someone put a lot of ice in a cup and pour the hot coffee in it, it will melt the ice and still have a coffee color, but in this case there’s not hardly any ice in the cup yet the color of the so-called coffee is super light. I will be leaving to let you know what the result of me going back to the store. I have a receipt and the items. Out of my history of going to Dunkin’ Donuts over the past few years this is the worst one on the south side and the worst in general.
Recommended dishes: Donuts
My matcha latte look nasty and taste watery, my donut is face down with the icing all over, the girl at the counter didn’t wanna give me any straws or napkins. No receipt either. Nasty and kinda rude
Atmosphere: 4
Food: 1
Service: 1
Unacceptable.Cashier, black hair w/ orange tips, said they were not serving food. So I ordered a coffee. Three people after me ordered and received food. Went back up and asked to have what the person before me just ordered. Cashier said sure and ran my card. 15 minutes passed. I asked to use the bathroom, cashier said sure and pointed to it. Reached for the handle, locked. Asked cashier, can you unlock your bathroom? Unlocks it. I go in. Literally **** stacked up to the seat. I come out and tell cashier someone messed up their toilet. Whole staff laughs and walks outside to shoot the breeze. I accepted that I wasn't getting food at that point, I just wish I understood why. I smoked a cigarette by my car and watched the staff talking, bewildered. Then I drove away.Very surreal experience.Parking: Parking is the second best part of visiting this establishment. The first is leaving.Kid-friendliness: I would not take anyone here, especially kids. It might be alright for animals though.Wheelchair accessibility: The place is wheelchair accessible. This is unfortunate because there are more opportunities for people to have an experience similar to mine.
Atmosphere: 1
Food: 1
Service: 1
Ovens not working.....how?
Atmosphere: 3
Food: 3
Service: 4
JUST RIDICULOUS I ASKED FOR A HAM AND CHEESE CROSSIANT AND THIS IS WHAT I GOT IM UPSET CAUSE THEY CLAIMIN THEY GOT NEW PEOPLE AND ERC THAT DONT MEAN NUN MY FOOD SHOULDNT LOOK KIKE THIS I WANT NEVER ORDER FROM THERE AGAIN AND THE MANGER SAID HE GO GIVE ME MY REFUND BACK ATP KEEP YALL MEED NEW
Atmosphere: 1
Food: 1
Service: 1
In Atl, it’s hard to find a genuinely GOOD place like this. The staff here was wonderful. Thank you all, much love! Hope they stay though and not have different ghetto people come ruin it
Atmosphere: 5
Food: 5
Service: 5
This staff is so sweet.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Really bad service. And food was bad too. My bagel sandwich was not even toasted only microwaved
Very good coffee. Usually a Starbucks guy, but was
Atmosphere: 4
Service: 4
The staff is friendly and drive thru moves pretty quickly.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Uber eats pickup only. Quick service
There was a cute little short female in there with braids and a ponytail who didn't even look at the monitor to see if my order was prepared before she said it wasn't prepared that's annoying and do better but at the same time I know these places are barely paying us so I get the vibe. There was a young man who was extremely helpful immediately looked at the Monitor and got my order together, it's Dunkin Donuts so the food is only going to be so good pretty greasy. I think there's got to be better out there even donut wise. Would not necessarily recommend this location
Atmosphere: 2
Food: 3
Service: 2
Apparently, when you order through DoorDash or other sites, now they make you put the cream cheese on your own bagel, even though on the sites it clearly states the the cream cheese comes ON the bagel. Just shows how lazy this place is. Not worth spending almost $30 for a simple couple of donuts and a bagel, which came cold and stale as well.
Food: 2
This location has no customer service the employees move slow very disengaging they don't even say thank you have a good day hope to see you again nothing but your items that you came to buy get it and go that's all you're going to get from them
I haven't ever been to a Dunkin that wasn't a Slam Dunk in Everything. And now that breakfast includes a Maple croissant ? it's one of the Best Simple Breakfast
Atmosphere: 5
Food: 5
Service: 5