Man this is the worst one ever !! They got 2 guys who work together and they are slow with simple orders and they are dirty in the inside smh . I order a refresher and coffee yet it took 20 mins for me to not even receive my order
Atmosphere: 1
Food: 2
Service: 1
Hadiyah Vaughn
Today I visited this Dunkin’ to order a Peppermint Mocha Iced Signature Latte. Unfortunately, my experience was very disappointing.
The employee who took my order did not understand what I was asking for and made the wrong drink. When I politely asked for the correction, he told me there would be an extra charge, even though the drink was not made correctly in the first place.
I ended up requesting a full refund because the situation wasn’t handled professionally. On top of that, the employee seemed frustrated and had an attitude instead of trying to clarify my order or ask questions.
I understand that everyone is learning, but if an employee has difficulty communicating with customers or understanding the menu, they should receive better training before being put on the front counter. This experience was not up to Dunkin’s usual standards.
The facility was nasty and it looks like there’s mold on the ceiling. First and last time coming into this Dunkin. If I could’ve gave a -0 I would’ve!
Atmosphere: 1
Food: 1
Service: 1
Terry Ross
Go to fast service
Atmosphere: 5
Food: 4
Service: 5
S. B.
I love this store, mainly because it's the only one in the area. The owners are nice, however culturally, sometimes the lady can be a little rude and ask inappropriate judgmental questions. She's sweet, but her approach can come off offensive at times. Even though I know she doesn't mean it. Also, the store smell like burnt griddle, and that smell can linger in your clothes for a while.Overall, their caramel coffee is the best. Dunkin is my favorite coffee shop of all.
Atmosphere: 3
Food: 5
Service: 3
Taber Haislip
this location RARELY gets my order right. I just wasted rewards on items I DID NOT order. They obviously can’t read tickets smh….
Mother Of 1
There is an Indian lady that works there she has a nasty attitude and she's very rude if the dining room is closed it make more sense to put a note on the door so customers will be able to drive around through the drive-thru don't wait until I get out the car and pull on the door just for you to be rude she needs to be fired in my opinion
Atmosphere: 1
Food: 1
Service: 1
ARCHER
Some of the rudest staff I have ever seen……
Atmosphere: 1
Food: 1
Service: 1
Stefan Stefan
My goto for coffee and donuts!
Atmosphere: 4
Food: 4
Service: 5
Adia S. German
This Dunkin’ Donuts is so hit or miss with their service and wait times. There seems to be extremely high employer turnover at this location as well.
There have been several times that I’ve been to the store and have heard co-workers yelling at each other about their frustrations. I also witnessed two employees quitting on the spot due to some issue they had with a manager.
I’ve been there a few times where there was only 1 working staff member during the morning rush hour.
I never feel confident about the accuracy of my orders and make it a point to check what I received against my receipt; I suggest you do the same.
The workers have been mostly polite, but I avoid going in store as I’ve been ignored during a rush (when the drive through is busy) on several occasions.
The drinks and food are what you can expect from Dunkin’.
Dietary restrictions: They have oatmilk and almond milk as dairy alternatives.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Egg and Cheese Croissant Sandwich
KaneAmora
2 out of the 3 items I ordered were wrong. Staff was very rude. A gentleman sat down with his coffee and sandwich and pulled out a tablet. The manager immediately came out and told him he can’t sit there. He told her then refund my food and she instead told him he has 20 minutes and then he has to be gone.
Listen It is the Key ?️ to many Great Doors. Customer Service is Key to Dealing with Everyone & Everything. Good Energy Brings Bad or Not So Good into Good!
Vegetarian options: Anything without egg n meat
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Avocado Toast, Croissant
monet cassett
Great experience. The man who helped me had well kept crinkly locs. Patient, helpful & pleasant even though he was the only one working during his closing shift. Thank you ❤️
Love Apryl
Drive thru maintenance was going on, but no big problem .
Atmosphere: 4
Food: 5
Service: 5
Yungkia Rashid
BEWARE!!! This Indian owned establishment in the African American neighborhood of Atlanta is constantly changing the price of the coffee. I’ve been patronizing this establishment for a while, grabbing a cup of coffee on my way to work for years. In the last week, the coffee price went from $3.47 to $3.58 and today it was $3.69! The same coffee and same size cup!! Today, I mentioned it and was told by the woman that took my order that “ it is only ten cents! Well, it’s my ten cents and I’ll take my business elsewhere!! The manager came and adjusted the price to what it should have been. They have definitely lost a loyal customer. Imagine if they over charged everyone that came through the drive through every single day, the money that is being stolen from innocent ppl that’s not paying attention. It’s sad how they come into AA communities and take advantage of Black ppl.
Atmosphere: 1
Food: 1
Service: 1
Sam Tab24
I ordered Maple bacon Croissant And hash Browns are apple fritter and coffee roll. When the driver gave me the food I didn't expect my Croissant and hash browns to be missing. And to top things off I called the number on the receipt and it's not a working number. So now I can't have breakfast this is ridiculous
Man this is the worst one ever !! They got 2 guys who work together and they are slow with simple orders and they are dirty in the inside smh . I order a refresher and coffee yet it took 20 mins for me to not even receive my order
Atmosphere: 1
Food: 2
Service: 1
Today I visited this Dunkin’ to order a Peppermint Mocha Iced Signature Latte. Unfortunately, my experience was very disappointing.
The employee who took my order did not understand what I was asking for and made the wrong drink. When I politely asked for the correction, he told me there would be an extra charge, even though the drink was not made correctly in the first place.
I ended up requesting a full refund because the situation wasn’t handled professionally. On top of that, the employee seemed frustrated and had an attitude instead of trying to clarify my order or ask questions.
I understand that everyone is learning, but if an employee has difficulty communicating with customers or understanding the menu, they should receive better training before being put on the front counter. This experience was not up to Dunkin’s usual standards.
The facility was nasty and it looks like there’s mold on the ceiling. First and last time coming into this Dunkin. If I could’ve gave a -0 I would’ve!
Atmosphere: 1
Food: 1
Service: 1
Go to fast service
Atmosphere: 5
Food: 4
Service: 5
I love this store, mainly because it's the only one in the area. The owners are nice, however culturally, sometimes the lady can be a little rude and ask inappropriate judgmental questions. She's sweet, but her approach can come off offensive at times. Even though I know she doesn't mean it. Also, the store smell like burnt griddle, and that smell can linger in your clothes for a while.Overall, their caramel coffee is the best. Dunkin is my favorite coffee shop of all.
Atmosphere: 3
Food: 5
Service: 3
this location RARELY gets my order right. I just wasted rewards on items I DID NOT order. They obviously can’t read tickets smh….
There is an Indian lady that works there she has a nasty attitude and she's very rude if the dining room is closed it make more sense to put a note on the door so customers will be able to drive around through the drive-thru don't wait until I get out the car and pull on the door just for you to be rude she needs to be fired in my opinion
Atmosphere: 1
Food: 1
Service: 1
Some of the rudest staff I have ever seen……
Atmosphere: 1
Food: 1
Service: 1
My goto for coffee and donuts!
Atmosphere: 4
Food: 4
Service: 5
This Dunkin’ Donuts is so hit or miss with their service and wait times. There seems to be extremely high employer turnover at this location as well.
There have been several times that I’ve been to the store and have heard co-workers yelling at each other about their frustrations. I also witnessed two employees quitting on the spot due to some issue they had with a manager.
I’ve been there a few times where there was only 1 working staff member during the morning rush hour.
I never feel confident about the accuracy of my orders and make it a point to check what I received against my receipt; I suggest you do the same.
The workers have been mostly polite, but I avoid going in store as I’ve been ignored during a rush (when the drive through is busy) on several occasions.
The drinks and food are what you can expect from Dunkin’.
Dietary restrictions: They have oatmilk and almond milk as dairy alternatives.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Egg and Cheese Croissant Sandwich
2 out of the 3 items I ordered were wrong. Staff was very rude. A gentleman sat down with his coffee and sandwich and pulled out a tablet. The manager immediately came out and told him he can’t sit there. He told her then refund my food and she instead told him he has 20 minutes and then he has to be gone.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Listen
It is the Key ?️ to many Great Doors.
Customer Service is Key to Dealing with Everyone & Everything.
Good Energy Brings Bad or Not So Good into Good!
Vegetarian options: Anything without egg n meat
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Avocado Toast, Croissant
Great experience. The man who helped me had well kept crinkly locs. Patient, helpful & pleasant even though he was the only one working during his closing shift. Thank you ❤️
Drive thru maintenance was going on, but no big problem .
Atmosphere: 4
Food: 5
Service: 5
BEWARE!!! This Indian owned establishment in the African American neighborhood of Atlanta is constantly changing the price of the coffee. I’ve been patronizing this establishment for a while, grabbing a cup of coffee on my way to work for years. In the last week, the coffee price went from $3.47 to $3.58 and today it was $3.69! The same coffee and same size cup!! Today, I mentioned it and was told by the woman that took my order that “ it is only ten cents! Well, it’s my ten cents and I’ll take my business elsewhere!! The manager came and adjusted the price to what it should have been. They have definitely lost a loyal customer. Imagine if they over charged everyone that came through the drive through every single day, the money that is being stolen from innocent ppl that’s not paying attention. It’s sad how they come into AA communities and take advantage of Black ppl.
Atmosphere: 1
Food: 1
Service: 1
I ordered Maple bacon Croissant And hash Browns are apple fritter and coffee roll. When the driver gave me the food I didn't expect my Croissant and hash browns to be missing. And to top things off I called the number on the receipt and it's not a working number. So now I can't have breakfast this is ridiculous
Food: 1
Service: 1
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