We are visiting from out of town and usually enjoy einstiens, but today the staff dropped the ball. First they tried to rush us through ordering, then they gave our order away to someone else, then they forgot two of our items and were getting annoyed with us for trying to get the order right and all the things we ordered. Then two of our orders were wrong. We ordered a toasted bagel with cream cheese, no cream cheese came on it. Got sausage on one of the bagels when we ordered bacon on both. Just overall a disappointing experience. Staff needs to pay attention to detail better.
Atmosphere: 3
Food: 3
Service: 2
jerome hightower
Enjoyed the parking.
Atmosphere: 4
Food: 4
Service: 4
Brian Johnson
I hope this reaches the woman at the counter that has the prettiest smile and the best attitude at 7 am. The customer service here is above and beyond for fast casual. I had a receipt with her name but lost it, but she deserves a raise!!! She helped me with my first order and I have been back 3 times since then and she remembers my name. That is incredible for a busy Atlanta restaurant. The food is good but the service is what brings me back. She has made my morning each time I have been back this week. I hope the young woman sees this because her attitude is incredible. Thank you all at Einstein Brothers but especially her.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
reginald williams
Staff is a bit moody, no chips in my bag 2dayCould someone explain the policy about the bag of chips, every shop has given me a free bag of chips , however at times 1 or two employees will forget or they will tell me the chips are not free???
My favorite location. Great staff always friendly and efficient.
Sebastian
Gave the wrong food, won’t answer phone nor help with fixing what they messed up. Go somewhere else for breakfast
Atmosphere: 1
Food: 1
Service: 1
Scott Berger
Great place for a good cup of coffee and a bagel Sandwich. I had the everything bagel with bacon, egg & cheese…. And a house blend coffee. The coffee was warm but it was still good. The Bagel was yum. I’ll definitely stop by again before I leave town. Thanks.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Dianne Leslie-Claudio
This quality of service is not what I expect from Einstein Bagels - it was appalling and nasty the back of the restaurant is disgusting with Trash all outside of the dumpster the associate did not supply me with a receipt and the quality of the Nova Lox sandwich was awful I did not even bother to eat it for fear of being sick - this sandwich is supposed to be open faced, that is the way it was made for me in Florida and since I moved here I was expecting the same high quality of service I am accustomed to - NOT HERE AT THIS LOCATION- BE WARNED
I love their bagels. My go to is cinnamon raisin with cream cheese. Today I wanted something different so I got the Cheese and egg bagel. It was very tasty but the hash brown was horrid. It was so greasy the napkins in the bag were unable to be used because they soaked up all the grease. I didn't even bother tasting it; it went right in the trash. Chai tea latte tasted like warm milk with a hint of chai - do not recommend. I'd get the bagel sandwich and any bagel with schmear again but avoid the chai and hash brown at all cost.
Karen Stroud
It wasn't crowded, service was quick and the food was good.Wheelchair accessibility: It had a ramp
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nova Lox Bagel
Tiffani T
Somehow….Today the Bagels are exactly $5. It is mandatory to tip in drive thru. There’s no $0 option. There’s not a no thanks option. Cashier made up a price for the bagels THAT IS NOT ON THE MENU.Will not be coming back.
Jay Cooper
Clean and efficient little restaurant. Did breakfast and the employees were so cordial and polite. Food was wonderful. Service was fast and friendly. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Radbunnie2
Got drive through and they expect you to tip every time. There isn’t a no tip option. The wait was long. Food is ok.
Love their bagels and their coffee.
Atmosphere: 4
Food: 5
Service: 5
We are visiting from out of town and usually enjoy einstiens, but today the staff dropped the ball. First they tried to rush us through ordering, then they gave our order away to someone else, then they forgot two of our items and were getting annoyed with us for trying to get the order right and all the things we ordered. Then two of our orders were wrong. We ordered a toasted bagel with cream cheese, no cream cheese came on it. Got sausage on one of the bagels when we ordered bacon on both. Just overall a disappointing experience. Staff needs to pay attention to detail better.
Atmosphere: 3
Food: 3
Service: 2
Enjoyed the parking.
Atmosphere: 4
Food: 4
Service: 4
I hope this reaches the woman at the counter that has the prettiest smile and the best attitude at 7 am. The customer service here is above and beyond for fast casual. I had a receipt with her name but lost it, but she deserves a raise!!! She helped me with my first order and I have been back 3 times since then and she remembers my name. That is incredible for a busy Atlanta restaurant. The food is good but the service is what brings me back. She has made my morning each time I have been back this week. I hope the young woman sees this because her attitude is incredible. Thank you all at Einstein Brothers but especially her.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
Staff is a bit moody, no chips in my bag 2dayCould someone explain the policy about the bag of chips, every shop has given me a free bag of chips , however at times 1 or two employees will forget or they will tell me the chips are not free???
Service: 2
Recommended dishes: Nova Lox Bagel
My favorite on the go breakfast spot !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich, Bacon Avocado & Tomato Breakfast Egg White Sandwich
My favorite location. Great staff always friendly and efficient.
Gave the wrong food, won’t answer phone nor help with fixing what they messed up. Go somewhere else for breakfast
Atmosphere: 1
Food: 1
Service: 1
Great place for a good cup of coffee and a bagel Sandwich. I had the everything bagel with bacon, egg & cheese…. And a house blend coffee. The coffee was warm but it was still good. The Bagel was yum. I’ll definitely stop by again before I leave town. Thanks.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
This quality of service is not what I expect from Einstein Bagels - it was appalling and nasty the back of the restaurant is disgusting with Trash all outside of the dumpster the associate did not supply me with a receipt and the quality of the Nova Lox sandwich was awful I did not even bother to eat it for fear of being sick - this sandwich is supposed to be open faced, that is the way it was made for me in Florida and since I moved here I was expecting the same high quality of service I am accustomed to - NOT HERE AT THIS LOCATION- BE WARNED
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love their bagels. My go to is cinnamon raisin with cream cheese. Today I wanted something different so I got the Cheese and egg bagel. It was very tasty but the hash brown was horrid. It was so greasy the napkins in the bag were unable to be used because they soaked up all the grease. I didn't even bother tasting it; it went right in the trash. Chai tea latte tasted like warm milk with a hint of chai - do not recommend. I'd get the bagel sandwich and any bagel with schmear again but avoid the chai and hash brown at all cost.
It wasn't crowded, service was quick and the food was good.Wheelchair accessibility: It had a ramp
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Nova Lox Bagel
Somehow….Today the Bagels are exactly $5. It is mandatory to tip in drive thru. There’s no $0 option. There’s not a no thanks option. Cashier made up a price for the bagels THAT IS NOT ON THE MENU.Will not be coming back.
Clean and efficient little restaurant. Did breakfast and the employees were so cordial and polite. Food was wonderful. Service was fast and friendly. What more can you ask for?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
Got drive through and they expect you to tip every time. There isn’t a no tip option. The wait was long. Food is ok.
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Breakfast Sandwich