Glenn Hotel Atlanta, where there is a lion in every southern heart. This stunning, ornate boutique hotel began as a 1920s landmark that is "guarded" by 39 lions atop the building. To pay homage, lion artwork is prevalent throughout the entire space from the lobby, in the elevator, and even in the rooms! Warm, inviting, casual yet charming, opulent, manicured while lavish, The Glenn Hotel is an oasis in the heart of downtown and where everyone is welcome. It's the perfect place for a vacation, staycation, or even a weekender! As the elevator says when you get to the 10th floor, "wow!" You're greeted in the lobby with Glenn art deco tilework on the ground and follow it to the left to the large, sweeping bar filled with touches of metal, green velvet, and opulent marble. There is a lounge area around it filled with velvet chairs, booths and a large couch. If you come in from the valet area, you'll immediately see a beautiful bookcase filled with books, "there is a lion in every southern heart" sign to the right, and to the left the check-in. The check-in just as beautiful with hints of marble, lion artwork, and modern metal. It all ties together into a medley of modern and sleek without overpowering the character and charm of the traditional elements of the building. Did you know that the Glenn Hotel Atlanta was built as an office in 1923 and was named for a former Atlanta Mayor?THE PENTHOUSE! Not only is it extravagant, but it's also functional and calming. Inside you're greeted with a desk and a powder room, yes, a second bathroom! Beyond that you walk into the living space with a large blue velvet couch and round dining table, functional and stylish! In the bedroom suite, the bathroom and bedroom meld into one breathtaking room. Dual vanities, sauna and spa like shower, while the restroom has its own "room" with fun animal print wallpaper. Standing out is the soaker tub positioned in the middle of the room only separated from the bed with a glass wall. On the other side of the glass wall, the large, king bed is gorgeously flanked by two glowing pendant lights and right in the middle of a green accent wall adorned with a gold and black lion mirror. WOW! Plus, throw open all the drapes, because you can't skip the view! Being on the corner you have the same view as the Skylounge the floor above you, with 180 views or more from Mercedes Benz stadium all the way over to the Westin. On top of the extravagace of the hotel, the staff is top notch! Impeccable service from all servers, bar tenders, and especially the manager of the bar and restaurant. The best!The location also can't be beat if you're going to a game or one of the downtown Atlanta attactions.
Adrienne L.
Our entire experience from the time we entered the parking garage...Miguel greeted us with such professionalism and grace. Travis checked us in and made our first experience there amazing by ensuring we had the best view...the bartenders Matt and Angel were phenomenal and the drinks were so refreshing with a kick...The food was hands down the best I've had in a hotel...Mitchell (Michael with 2 L's, insider) was very attentive to his staff. The customer service and everything about this experience was amazing. My family and I will return in the future. Thanks Glenn Hotel!!!
Julie L.
I've been trying to get information as to why my credit card was charged $1,233.94 when my invoice shows $0. I have sent a screenshot of the charge as requested, called 4 times to get information, left 3 messages to accounting. Carolyn keeps telling me accounting will call me right away, yet no calls and don't have time for this run around. Maybe my credit card company can settle this.
Nadia M.
PRIVACY BREACH, POOR CUSTOMER SERVICE- UNSAFE HOTEL!I am posting this review in efforts to have management reach out to me since the front desk refuses to provide any contact information.I checked into the hotel and received my room key at around 5pm and around 7pm another party ENTERED MY ROOM WHILE I WAS NOT APPROPRIATE. I was completely stunned and screamed which prompted them to leave. I immediately called front desk to inform them what happened and ask why would they release my key to another party . The front desk agent responded and basically invalidated my whole experience and put me on hold. I stayed on hold, didn't get a call back or anything.The front desk sent a breakfast coupon an hour and half later...I then went downstairs to speak to them in person. I asked to get contact info for the manager which prompted the front desk agent, "Maqsoud?" to ask me for my room #.He starts giggling and tells me that the room privacy breach wasn't their fault it was a glitch in the system that sent a virtual room key to another party. I WAS SPEECHLESS. I immediately told him that this was not funny and how traumatizing that was for me. He kept smirking as he tries to continue to blame the system. Completely disgusted, I asked again for the mgr # he calls his coworker to come down.I honestly waited like 3 min and left very upset.I stay almost stay exclusively with Marriott and their brands so I am shocked to have experienced the most horrible hotel experience. The worst part is the response from "trained" hotel staff.
Nikki C.
Recently stayed her for a week long work even with my company. The hotel is adorable! The rooms are precious! The service was perfect! No complaints at all!!
Teyah S.
While visiting ATL for House in The Park in Grant Park over Labor Day weekend, my partner and I had amazing accommodations at The Glenn. The boutique hotel is in a prime location, accessible to everything. Upon arrival, we were greeted by a friendly and personable host. As Platinum Elites, we were upgraded to a King Suite which was amazing. The interior is stunning; old meets new. And while we didn't have a chance to eat at the hotel, we did visit the rooftop bar. What an amazing view. The beds were super comfy and everythjng was very clean. Everyone greeted you with a smile and you feel welcome. When back in ATL, The Glenn will certainly be our choice for accommodations!
angeliquem337
Tommy and team were great. I even got introduced to a new brand of gin! Awesome! They attentively served us until the last call. Wish I had more time at the hotel bar. Food was excellent, too. Stop by the Glenn if you are in Downtown Atlanta.
phnntmp
Brenda was AMAZING!!! Service was awesome from the beginning until the end. We will be returning for her service alone. The food was ok. Overcooked chicken was not the best. Also, cheese grits should not just be cooked grits with cheese on the top. SEASON the grits. Add salt and butter to the grits. The missing flavor killed the experience.
Ftfadia2014
Enjoyed lunch w Yasmin - it was her first day and she handled all the tables patiently and with a smile. The food was good. The staff was conversational and friendly. The hotel is lovely also. Great touches. The hotel team is very friendly and go the extra mile.
Sucha1dy
My husband and I were wowed during our stay here for our anniversary. The accommodations were superb, and the customer service was excellent. Very unique detailing within the decor is a classy touch. We will recommend family and friends.
We had a great dinner at the restaurant. Food was delicious and cocktails were good too. Especially the wings and the porch punch. Tony provided great service. The hotel is beautiful and the staff is helpful. We’ll be back!
L1086MQpattyc
I stayed at the Glenn Hotel last week and I Definitely enjoyed my stay, but the best part of my stay I would have to say was the Great Valet Service that I Received From Craig, Carlos and Donovan…. They were the Best… They were very helpful and knowledgeable about every question I had for them and they were very NICE AND COURTEOUS… I will definitely be back to visit… Thanks for the Great Stay….
lindah606
This boutique hotel is lovely and beautifully appointed and furnished but the outstanding element is the staff who were among the friendliest and most efficient we have encountered in a long time. Our room was comfortable if a bit small but had all we needed. We only stayed one night, being in Atlanta for one specific event so ate all our meals at the hotel. The food is very good, menus small but preparation and quality matter most. The staff was ready to meet any need and was cheerfully helpful. I would definitely recommend this hotel.
947yvonnem
We have stayed here several times before and have mostly enjoyed our stay. Tonight we checked in and the regular guest elevators were not working. We reached our room with the service elevator. It took almost 15 minutes. Upon entering our room we were greeted with a distinct Smokey smell that was disgusting. I called the front desk to ask for a portable fan and was hopeful when they said they would contact housekeeping. I called almost an hour later to follow up and was told the following: “We have been busy dealing with our regular elevators not working and that is a priority. I asked if they thought they should have told me and they said I wasn’t a priority. I am a guest now with my husband who has been a Marriott Ambassador and now titanium due to Covid. He travels a lot for work and has choices. I’m not sure Marriott is a good choice for us going forward.
loriy0308
Everyone from the front desk staff, the valet staff and the bartenders made our stay exceptional. Staff gave lots of great suggestions and always asked if there was anything we needed. Beautiful room, great location and very good drinks on the roof top bar (not to mention a perfect view of the Olympic park and stadium). Our room was wonderful. It is an older and smaller hotel but everything did appear to be updated and we had absolutely no issues with our room. Everything was very clean, bathroom was larger then most city hotels and our bed was very comfy. The decor is charming and there are funny lions scattered throughout the hotel. Some may like the bigger and newer rooms at the high rise Omni or HIlton but I would take this place any day. No tromping through a parking garage, no mile long walk to get to the lobby or your room, no long lines to check in and personal service!
Glenn Hotel Atlanta, where there is a lion in every southern heart. This stunning, ornate boutique hotel began as a 1920s landmark that is "guarded" by 39 lions atop the building. To pay homage, lion artwork is prevalent throughout the entire space from the lobby, in the elevator, and even in the rooms! Warm, inviting, casual yet charming, opulent, manicured while lavish, The Glenn Hotel is an oasis in the heart of downtown and where everyone is welcome. It's the perfect place for a vacation, staycation, or even a weekender! As the elevator says when you get to the 10th floor, "wow!" You're greeted in the lobby with Glenn art deco tilework on the ground and follow it to the left to the large, sweeping bar filled with touches of metal, green velvet, and opulent marble. There is a lounge area around it filled with velvet chairs, booths and a large couch. If you come in from the valet area, you'll immediately see a beautiful bookcase filled with books, "there is a lion in every southern heart" sign to the right, and to the left the check-in. The check-in just as beautiful with hints of marble, lion artwork, and modern metal. It all ties together into a medley of modern and sleek without overpowering the character and charm of the traditional elements of the building. Did you know that the Glenn Hotel Atlanta was built as an office in 1923 and was named for a former Atlanta Mayor?THE PENTHOUSE! Not only is it extravagant, but it's also functional and calming. Inside you're greeted with a desk and a powder room, yes, a second bathroom! Beyond that you walk into the living space with a large blue velvet couch and round dining table, functional and stylish! In the bedroom suite, the bathroom and bedroom meld into one breathtaking room. Dual vanities, sauna and spa like shower, while the restroom has its own "room" with fun animal print wallpaper. Standing out is the soaker tub positioned in the middle of the room only separated from the bed with a glass wall. On the other side of the glass wall, the large, king bed is gorgeously flanked by two glowing pendant lights and right in the middle of a green accent wall adorned with a gold and black lion mirror. WOW! Plus, throw open all the drapes, because you can't skip the view! Being on the corner you have the same view as the Skylounge the floor above you, with 180 views or more from Mercedes Benz stadium all the way over to the Westin. On top of the extravagace of the hotel, the staff is top notch! Impeccable service from all servers, bar tenders, and especially the manager of the bar and restaurant. The best!The location also can't be beat if you're going to a game or one of the downtown Atlanta attactions.
Our entire experience from the time we entered the parking garage...Miguel greeted us with such professionalism and grace. Travis checked us in and made our first experience there amazing by ensuring we had the best view...the bartenders Matt and Angel were phenomenal and the drinks were so refreshing with a kick...The food was hands down the best I've had in a hotel...Mitchell (Michael with 2 L's, insider) was very attentive to his staff. The customer service and everything about this experience was amazing. My family and I will return in the future. Thanks Glenn Hotel!!!
I've been trying to get information as to why my credit card was charged $1,233.94 when my invoice shows $0. I have sent a screenshot of the charge as requested, called 4 times to get information, left 3 messages to accounting. Carolyn keeps telling me accounting will call me right away, yet no calls and don't have time for this run around. Maybe my credit card company can settle this.
PRIVACY BREACH, POOR CUSTOMER SERVICE- UNSAFE HOTEL!I am posting this review in efforts to have management reach out to me since the front desk refuses to provide any contact information.I checked into the hotel and received my room key at around 5pm and around 7pm another party ENTERED MY ROOM WHILE I WAS NOT APPROPRIATE. I was completely stunned and screamed which prompted them to leave. I immediately called front desk to inform them what happened and ask why would they release my key to another party . The front desk agent responded and basically invalidated my whole experience and put me on hold. I stayed on hold, didn't get a call back or anything.The front desk sent a breakfast coupon an hour and half later...I then went downstairs to speak to them in person. I asked to get contact info for the manager which prompted the front desk agent, "Maqsoud?" to ask me for my room #.He starts giggling and tells me that the room privacy breach wasn't their fault it was a glitch in the system that sent a virtual room key to another party. I WAS SPEECHLESS. I immediately told him that this was not funny and how traumatizing that was for me. He kept smirking as he tries to continue to blame the system. Completely disgusted, I asked again for the mgr # he calls his coworker to come down.I honestly waited like 3 min and left very upset.I stay almost stay exclusively with Marriott and their brands so I am shocked to have experienced the most horrible hotel experience. The worst part is the response from "trained" hotel staff.
Recently stayed her for a week long work even with my company. The hotel is adorable! The rooms are precious! The service was perfect! No complaints at all!!
While visiting ATL for House in The Park in Grant Park over Labor Day weekend, my partner and I had amazing accommodations at The Glenn. The boutique hotel is in a prime location, accessible to everything. Upon arrival, we were greeted by a friendly and personable host. As Platinum Elites, we were upgraded to a King Suite which was amazing. The interior is stunning; old meets new. And while we didn't have a chance to eat at the hotel, we did visit the rooftop bar. What an amazing view. The beds were super comfy and everythjng was very clean. Everyone greeted you with a smile and you feel welcome. When back in ATL, The Glenn will certainly be our choice for accommodations!
Tommy and team were great. I even got introduced to a new brand of gin! Awesome! They attentively served us until the last call. Wish I had more time at the hotel bar. Food was excellent, too. Stop by the Glenn if you are in Downtown Atlanta.
Brenda was AMAZING!!! Service was awesome from the beginning until the end. We will be returning for her service alone. The food was ok. Overcooked chicken was not the best. Also, cheese grits should not just be cooked grits with cheese on the top. SEASON the grits. Add salt and butter to the grits. The missing flavor killed the experience.
Enjoyed lunch w Yasmin - it was her first day and she handled all the tables patiently and with a smile. The food was good. The staff was conversational and friendly. The hotel is lovely also. Great touches. The hotel team is very friendly and go the extra mile.
My husband and I were wowed during our stay here for our anniversary. The accommodations were superb, and the customer service was excellent. Very unique detailing within the decor is a classy touch. We will recommend family and friends.
Restaurantji Recommends
We had a great dinner at the restaurant. Food was delicious and cocktails were good too. Especially the wings and the porch punch. Tony provided great service. The hotel is beautiful and the staff is helpful. We’ll be back!
I stayed at the Glenn Hotel last week and I Definitely enjoyed my stay, but the best part of my stay I would have to say was the Great Valet Service that I Received From Craig, Carlos and Donovan…. They were the Best… They were very helpful and knowledgeable about every question I had for them and they were very NICE AND COURTEOUS… I will definitely be back to visit… Thanks for the Great Stay….
This boutique hotel is lovely and beautifully appointed and furnished but the outstanding element is the staff who were among the friendliest and most efficient we have encountered in a long time. Our room was comfortable if a bit small but had all we needed. We only stayed one night, being in Atlanta for one specific event so ate all our meals at the hotel. The food is very good, menus small but preparation and quality matter most. The staff was ready to meet any need and was cheerfully helpful. I would definitely recommend this hotel.
We have stayed here several times before and have mostly enjoyed our stay. Tonight we checked in and the regular guest elevators were not working. We reached our room with the service elevator. It took almost 15 minutes. Upon entering our room we were greeted with a distinct Smokey smell that was disgusting. I called the front desk to ask for a portable fan and was hopeful when they said they would contact housekeeping. I called almost an hour later to follow up and was told the following: “We have been busy dealing with our regular elevators not working and that is a priority. I asked if they thought they should have told me and they said I wasn’t a priority. I am a guest now with my husband who has been a Marriott Ambassador and now titanium due to Covid. He travels a lot for work and has choices. I’m not sure Marriott is a good choice for us going forward.
Everyone from the front desk staff, the valet staff and the bartenders made our stay exceptional. Staff gave lots of great suggestions and always asked if there was anything we needed. Beautiful room, great location and very good drinks on the roof top bar (not to mention a perfect view of the Olympic park and stadium). Our room was wonderful. It is an older and smaller hotel but everything did appear to be updated and we had absolutely no issues with our room. Everything was very clean, bathroom was larger then most city hotels and our bed was very comfy. The decor is charming and there are funny lions scattered throughout the hotel. Some may like the bigger and newer rooms at the high rise Omni or HIlton but I would take this place any day. No tromping through a parking garage, no mile long walk to get to the lobby or your room, no long lines to check in and personal service!