Gyu-kaku Japanese BBQ

Jordan at the bar was amazing! He assisted with so many different options considering my allergies(especially with certain liquors) and he never forgot that I was there, service was for sure memorable! Will return!

Atmosphere: 5

Food: 5

Service: 5

This was a 1st time visit and Ely made it great ! It was so much to pick from . All you can eat options. Full bar . Great atmosphere. Ely was great the best ask for him and only him !!! I was so excited I didn’t get any good pictures !!!

Atmosphere: 5

Food: 5

Service: 5

I went for all you can eat with my significant other for my anniversary. Waited over 45 minutes just to get 4 plates of meat. I spent more time waiting with an empty grill than I actually ate. The food flavors of the side dishes wasn’t the best. If you’re looking for an experience for a special occasion, go to Iron Age or some other AYCE because the service will be faster and it’s cheaper. Not worth the $54 per person.

Atmosphere: 1

Food: 1

Service: 1

Food was Good, service average.

Atmosphere: 3

Food: 5

Service: 3

Hannah was a great server and she had great energy for it being a long day!!

Atmosphere: 5

Food: 5

Service: 5

Visited the restaurant today and had an amazing experience, thanks to our server, Yuki. He was absolutely the best! He displayed incredible patience with my daughters and ensured we got our food right away. If you're planning to visit, I highly recommend asking for Yuki. You won't be disappointed.

Atmosphere: 5

Food: 5

Service: 5

I love this place. The service is so great everytime we come here. Last night we were served by Ely he was the absolute best. Thank you Ely!!

Atmosphere: 5

Food: 5

Service: 5

I sat at the Bar & Hristo (Bartender) was fantastic! His service is impeccable. The food was delicious. I will definitely be returning.

Atmosphere: 5

Food: 5

Service: 5

Hannah was our server and she went above and beyond. Will be back for sure.

Atmosphere: 5

Food: 5

Service: 5

Food was great, and my server Ely was amazing. Make sure you ask for him when coming. 10/10!

Ely was great! Very informative, attentive and knowledgeable! Great atmosphere!

Atmosphere: 5

Food: 5

Service: 5

food was great and Rich was a great waiter.

Atmosphere: 5

Food: 5

Service: 5

Timothy was our server and was great!! He was very polite. Very on point with serving our party of 4. Thank you Timothy

Atmosphere: 5

Food: 5

Service: 5

I’ve been going to various Gyu Kaku restaurants since 2015 and this location is by far the worst with customer service. Today, I went in the store to place a to-go order and received only a part of what I paid for. I can accept some blame for not checking my food before leaving but when I arrived home (25 miles away) I realized their error. I called the store and was put on hold for 20 minutes only to get hung up on. When I called again, I gentleman answered and I explained what happened and what was missing. This dishonest gentleman said he “watched the kitchen cameras” and saw all my food placed in the bag. I really wanted to take one of those selfies with my hand out like “where?”. He basically attempted to call me a liar and offered no resolution to my problem. I asked for his general managers name which he said was “Glenn” and he wouldn’t be back for a week. I’m very disappointed with how bad the service has gotten at this location.

Service: 1

Yuki was an excellent server! Food was good, and everything was explained greatly. The green tea ice cream is also delicious!

Atmosphere: 5

Food: 5

Service: 5