I love Henris and especially this location. I’m only posting this because there wasn’t a contact us in the website. I have always had great customer service, until this morning. The morning crew was not friendly and seemed annoyed that I was ordering so much. It’s the crew at 7:45am but the new cashier was friendly. Please make sure staff is trained on customer service to create a welcoming environment in our neighborhood Henris for all customers. I don’t want to stop visiting this location.
Atmosphere: 5
Food: 5
Service: 2
Wayne Cromwell
Went their today to pick up a delivery there was a problem with it but the two young ladies that help me were GREAT I REALLY APPRECIATE THEM FOR BEING SO HELPFUL AND PROFESSIONAL THEY ARE THE BEST AND I THANK THEM AND WANT TO THANK THEM AGAIN THEY ARE KEEPERS HOPE Y'ALL KNOW THAT
Atmosphere: 5
Food: 5
Service: 5
Jenny Stone
What a frustrating experience….I arrived at this location at 2:55 on a Saturday and while they close at 5:00, they were in the middle of mopping and shutting down for the day - it took me a minute to even get someone to come over to help me. I asked to buy a birthday cake and pointed to one in the case. The woman helping me was chatting w a friend and made no eye contact and basically ignored me for the first awkward minutes. Then, another woman comes out and starts to box up the cake when I asked her to wait and add some writing on it. She said, “oh, there are no decorators here”. I kept thinking, “y’all are a bakery AND still open for another 2 hours but you are mopping around me and you have no way to decorate this $50 cake”. But, I felt weird about having them put it back in the case so I said I’d take it, regrettably. She handed me the box as I navigated the wet floor and then came around to meet me at the register. Why was I the one carrying this across the wet floor to the register??? I paid and left. I won’t be back. The service at this location is *really* bad compared to the other ones and it’s a shame. People in the West side community shouldn’t have to drive 20+ minutes to another location just to get decent service. Why not warn me before you pull a cake out of the case that you can’t write on it? Why are you acting like you’re already closed for the day? Why are customers having to carry their item to the register across wet floors? Why did no one care enough to do anything better? It’s a shame.
Atmosphere: 1
Food: 1
Service: 1
Cejoi Carter
I absolutely love the Henri's and the owners! The food is delicious and the staff is even sweeter! The atmosphere is very welcoming and comfortable. Will be going often!
Atmosphere: 5
Food: 5
Service: 5
Ashley Magee
I got a bacon egg and cheese on toast in the bacon was not crispy it was rubbery I can't even finish the sandwich the ends of the toast is burnt and really hard it's just not a good sandwich
Atmosphere: 5
Food: 1
Service: 4
Rei Rei
Found Henri’s after walking over in Stone Mountain. The moment you walk in the staff was very friendly and attentive lots of fresh baked goods. So the family decided to try the sandwiches. I had the roast beef Poboy, which was delicious. The egg salad sandwich was very tasty and Italian sandwich was very delicious. Where one of our guests had to get a second and was saying this was one of the best Italian sandwiches he’s ever had. Plenty of seating inside and outside bathrooms were clean and will be visiting Henry’s if I’m ever out in Georgia again.
Atmosphere: 5
Food: 5
Service: 5
William Shearer
Eat here multiple times a week and it's always excellent. Additionally, Trisha is the best - recognizes us when we walk in and many times has order ready for me before I can ask!
Atmosphere: 5
Food: 5
Service: 5
Rabia Karani
Great cake and service!
Atmosphere: 5
Food: 5
Service: 5
Kaveh Afroukhteh
I want to like Henri. I really want to. But I think today was the last straw.
They’re just so inconsistent. I live nearby and have gone around 6-8 times. I’ve probably gotten a decent meal twice. Same with their service.
It’s a shame because when it’s good it’s great. I know missing the cheese in your sandwich doesn’t seem like a big deal but it’s happens EVERY OTHER TIME.
Same with the bread and food quality. Sometimes it’s really good but mostly it tastes stale. Today my sandwich was toasted to a rock like standard.
Atmosphere: 2
Food: 2
Service: 2
Derek Strot
I sent a family member up to get some onion rolls for our burger dinner that night. These are what I needed to serve because this is what they sold! Actually ruined the special burgers made for dinner. Dry and way over cooked. Had no choice as they were closed by the time I got off work. Really hate that they would actually sell these when they are OBVIOUSLY over cooked!! If you are a bakery why would you sell burnt baked goods? Would a car dealer sell a broken car? Would you pay the lawn guy for not cutting your grass? I guess it’s okay to rip people off by selling obvious overcooked and dry bread, at least according to this management/baker. Whoever baked these should have enough respect to not sell them as acceptable baked bread. That’s just a lazy unprofessional baker! I feel the people who are considering this bakery should know what to expect from the baker!!! My only regret is actually trusting that they would be good and serving them for our dinner. These are the two left for the picture after I confirmed why my eyes were telling me.
If you need a customized cake, this isn't the place. I put in a request online, but they never got back to me. When I called, I was told they aren't doing online orders yet. And when I asked on the phone if I could place a custom cake order, they said they only get what their store in Atlanta can deliver to them. I now have to settle for something more basic from Publix because I no longer have the time.
Gwen Hurd
I love Henry's Bakery. They have an awesome Chicken Salad that I love to get on a Crossaint w/Lettuce. Of course there are tons of decadent desserts, just take your pick. The Service is always friendly and fast.
Gwen Richardson
I love Henry's Bakery. They have an awesome Chicken Salad that I love to get on a Crossaint w/Lettuce. Of course there are tons of decadent desserts, just take your pick. The Service is always friendly and fast.
I love Henris and especially this location. I’m only posting this because there wasn’t a contact us in the website. I have always had great customer service, until this morning. The morning crew was not friendly and seemed annoyed that I was ordering so much. It’s the crew at 7:45am but the new cashier was friendly. Please make sure staff is trained on customer service to create a welcoming environment in our neighborhood Henris for all customers. I don’t want to stop visiting this location.
Atmosphere: 5
Food: 5
Service: 2
Went their today to pick up a delivery there was a problem with it but the two young ladies that help me were GREAT I REALLY APPRECIATE THEM FOR BEING SO HELPFUL AND PROFESSIONAL THEY ARE THE BEST AND I THANK THEM AND WANT TO THANK THEM AGAIN THEY ARE KEEPERS HOPE Y'ALL KNOW THAT
Atmosphere: 5
Food: 5
Service: 5
What a frustrating experience….I arrived at this location at 2:55 on a Saturday and while they close at 5:00, they were in the middle of mopping and shutting down for the day - it took me a minute to even get someone to come over to help me. I asked to buy a birthday cake and pointed to one in the case. The woman helping me was chatting w a friend and made no eye contact and basically ignored me for the first awkward minutes. Then, another woman comes out and starts to box up the cake when I asked her to wait and add some writing on it. She said, “oh, there are no decorators here”. I kept thinking, “y’all are a bakery AND still open for another 2 hours but you are mopping around me and you have no way to decorate this $50 cake”. But, I felt weird about having them put it back in the case so I said I’d take it, regrettably. She handed me the box as I navigated the wet floor and then came around to meet me at the register. Why was I the one carrying this across the wet floor to the register??? I paid and left. I won’t be back. The service at this location is *really* bad compared to the other ones and it’s a shame. People in the West side community shouldn’t have to drive 20+ minutes to another location just to get decent service. Why not warn me before you pull a cake out of the case that you can’t write on it? Why are you acting like you’re already closed for the day? Why are customers having to carry their item to the register across wet floors? Why did no one care enough to do anything better? It’s a shame.
Atmosphere: 1
Food: 1
Service: 1
I absolutely love the Henri's and the owners! The food is delicious and the staff is even sweeter! The atmosphere is very welcoming and comfortable. Will be going often!
Atmosphere: 5
Food: 5
Service: 5
I got a bacon egg and cheese on toast in the bacon was not crispy it was rubbery I can't even finish the sandwich the ends of the toast is burnt and really hard it's just not a good sandwich
Atmosphere: 5
Food: 1
Service: 4
Found Henri’s after walking over in Stone Mountain. The moment you walk in the staff was very friendly and attentive lots of fresh baked goods. So the family decided to try the sandwiches. I had the roast beef Poboy, which was delicious. The egg salad sandwich was very tasty and Italian sandwich was very delicious. Where one of our guests had to get a second and was saying this was one of the best Italian sandwiches he’s ever had. Plenty of seating inside and outside bathrooms were clean and will be visiting Henry’s if I’m ever out in Georgia again.
Atmosphere: 5
Food: 5
Service: 5
Eat here multiple times a week and it's always excellent. Additionally, Trisha is the best - recognizes us when we walk in and many times has order ready for me before I can ask!
Atmosphere: 5
Food: 5
Service: 5
Great cake and service!
Atmosphere: 5
Food: 5
Service: 5
I want to like Henri. I really want to. But I think today was the last straw.
They’re just so inconsistent. I live nearby and have gone around 6-8 times. I’ve probably gotten a decent meal twice. Same with their service.
It’s a shame because when it’s good it’s great. I know missing the cheese in your sandwich doesn’t seem like a big deal but it’s happens EVERY OTHER TIME.
Same with the bread and food quality. Sometimes it’s really good but mostly it tastes stale. Today my sandwich was toasted to a rock like standard.
Atmosphere: 2
Food: 2
Service: 2
I sent a family member up to get some onion rolls for our burger dinner that night. These are what I needed to serve because this is what they sold! Actually ruined the special burgers made for dinner. Dry and way over cooked. Had no choice as they were closed by the time I got off work. Really hate that they would actually sell these when they are OBVIOUSLY over cooked!! If you are a bakery why would you sell burnt baked goods? Would a car dealer sell a broken car? Would you pay the lawn guy for not cutting your grass? I guess it’s okay to rip people off by selling obvious overcooked and dry bread, at least according to this management/baker. Whoever baked these should have enough respect to not sell them as acceptable baked bread. That’s just a lazy unprofessional baker! I feel the people who are considering this bakery should know what to expect from the baker!!! My only regret is actually trusting that they would be good and serving them for our dinner. These are the two left for the picture after I confirmed why my eyes were telling me.
Food: 1
Restaurantji Recommends
Service, food, and coffee: all good.
Atmosphere: 5
Food: 5
Service: 5
If you need a customized cake, this isn't the place. I put in a request online, but they never got back to me. When I called, I was told they aren't doing online orders yet. And when I asked on the phone if I could place a custom cake order, they said they only get what their store in Atlanta can deliver to them. I now have to settle for something more basic from Publix because I no longer have the time.
I love Henry's Bakery. They have an awesome Chicken Salad that I love to get on a Crossaint w/Lettuce. Of course there are tons of decadent desserts, just take your pick. The Service is always friendly and fast.
I love Henry's Bakery. They have an awesome Chicken Salad that I love to get on a Crossaint w/Lettuce. Of course there are tons of decadent desserts, just take your pick. The Service is always friendly and fast.
Atmosphere: 5
Food: 5
Service: 5
Amazing food and fantastic staff!
Atmosphere: 5
Food: 5
Service: 5
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