We had a disappointing experience at High Velocity and it seemed like an off night overall. When we first walked up, there was no one available to seat us, so we sat ourselves. Shortly after, the wait staff became aggravated and told us to move to another area, which ended up being another server’s section. That server was not polite and came across as rude.
The food took a long time to arrive, and unfortunately it wasn’t good. I couldn’t finish my sandwich. What really stood out, though, was what I witnessed when I went to use the restroom—I saw the manager chewing out the hostess for not seating people, and she referred to me and my coworker as “stupid people” for seating ourselves because no one was there.
Between the service, food quality, and that interaction, it left a bad impression. Hopefully this was just an off night, because the atmosphere and concept have potential.
Atmosphere: 3
Food: 4
Service: 3
Cheryl Toman
This is a wonderful hotel but this is thé worst food I’ve ever had. I’ll say the server was good and was honest that they didn’t make the pizza themselves. The pasta was terrible. I ordered a 20$ glass of wine and the bartender poured a cheap wine and I sent it back and they admitted it was not the right one. The one I had was undrinkable. Waste of $40 completely. It’s shameful from this Marriott, and all the other restaurants were closed that night except this one. Really horrible.
Atmosphere: 3
Food: 1
Service: 4
Burlington CN
Went twice only for the convenience. Food is OK. Service isn't great, staff seemed inconvenienced by customers and zero smiles. And it wasn't just one staff person who had a bad day, it was all of them. Atmosphere wasn't great. Yeah sports were on the TVs but no sound, small TVs with poor picture quality. Really disappointing for a quality hotel.
Atmosphere: 2
Food: 3
Service: 2
Samastipur Kesri
Great late night food and drinks. Friendly service but can be a bit slow.
Atmosphere: 5
Food: 5
Service: 4
ilve de la pena
Overall it was a decent restaurant. I’d eat there again. Thank you Chef John for the house special it was delicious.
Atmosphere: 5
Food: 4
Service: 3
Angel Thacker
The food of this place? Absolutely amazing. But unfortunately there seems to be an issue with their POS system or something, because they charged my card incorrectly and refuse to make things right... I see that I am also not the only person to have this problem when I look over other reviews left recently for this restaurant, which concerns me.
I ordered nachos and a glass of water and left a 5 dollar tip... my bill was $23.51, and that somehow turned into $158.55 on my bank statement. Which doesn't even make sense. I've been fighting this fraudulent issue for a while now, and it seems like they are not willing to accept their mistake for what it is.
It really hurts to have to leave this review because the nachos were absolutely the best I've EVER had. I strongly recommend using cash if you eat here, because they are clearly not above screwing up your bill and trying to fraud your card for more than what you paid for.
Atmosphere: 5
Food: 5
Service: 5
Leah Wiseman
I stayed in this hotel for a work conference and ate here twice. I split both bills between a work and business card, and they mis-charged/overcharged me TWICE. I've tried calling multiple times and have either been told a manager would call me back (spoiler alert: that never happened) or they don't answer at all and my call is sent to a full voicemail box. I never write reviews but this place stole money from me (and my business) and can't be bothered to make it right.
Michael Rubbo
Great beer selection 👌🏻
Atmosphere: 4
Food: 4
Service: 4
Ava Davidson
The door staff are rude and the wait staff are slow and inattentive. Drinks are pricey but good if you are ready to wait forever for your order. Just go elsewhere frfr
Arch S
We frequently visited High Velocity every evening to chill out during our stay in Atlanta. It was conveniently located inside the Marriott Marquis hotel. The nachos, buffalo dip, the chicken fingers - were all good. The service was however, slow for the most part. Other than that, there was a space for pool table which seemed to be huge hit with the patrons!
We had the nachos and shared between two people and it was plenty for a quick dinner after we made it to the hotel and got settled. We felt a little crazy when we sat down and were given menus that looked completely different than the one we saw online before coming in. It's possible there was a recent change and the menu was condensed. The nachos were great and the waiter was very nice but the staff overall was mildly inattentive despite how empty the place was.
Atmosphere: 5
Food: 5
Service: 4
Derek M.
Food is good and service is friendly but super inattentive. They’ll serve people before you and rarely check up on you. Had 3 people order their drinks before me despite sitting and getting my menu before them. Staff will stand at the other side of the bar never checking people on their drinks, so they missed out on my two beer orders.
I usually tip 20% even when there’s slow staff or mistakes, but being ignored by unbusy staff, both ones walking by and those on standing around on the other side, is pretty bad and hasn’t improved for 3 years. Get a new manager.
Atmosphere: 3
Food: 5
Service: 3
Lamar Russell
We have been in Atlanta for Lads to Leaders this weekend. Vanessa waited on our table of 8. She had a wonderful attitude and was sooo Sweet to our whole bunch. Yes we usually go with the regular tipping but tonight we did extra. Please praise Vanessa for her wonderful job and attitude.
Atmosphere: 5
Food: 5
Service: 5
Tommy Gfyp
We got there right after they opened and the cook staff must show up when they want cause our food took forever. They comped us Buffalo chicken dip since we waited so long. But other than that it was good, drinks are pricey $16.50 for tito and cranberry.
Atmosphere: 4
Food: 4
Service: 3
Michael Rohr
Took forever to get any service, even longer to get the wrong drinks and warm beer. Clearly there is no management.
We had a disappointing experience at High Velocity and it seemed like an off night overall. When we first walked up, there was no one available to seat us, so we sat ourselves. Shortly after, the wait staff became aggravated and told us to move to another area, which ended up being another server’s section. That server was not polite and came across as rude.
The food took a long time to arrive, and unfortunately it wasn’t good. I couldn’t finish my sandwich. What really stood out, though, was what I witnessed when I went to use the restroom—I saw the manager chewing out the hostess for not seating people, and she referred to me and my coworker as “stupid people” for seating ourselves because no one was there.
Between the service, food quality, and that interaction, it left a bad impression. Hopefully this was just an off night, because the atmosphere and concept have potential.
Atmosphere: 3
Food: 4
Service: 3
This is a wonderful hotel but this is thé worst food I’ve ever had. I’ll say the server was good and was honest that they didn’t make the pizza themselves. The pasta was terrible. I ordered a 20$ glass of wine and the bartender poured a cheap wine and I sent it back and they admitted it was not the right one. The one I had was undrinkable. Waste of $40 completely. It’s shameful from this Marriott, and all the other restaurants were closed that night except this one. Really horrible.
Atmosphere: 3
Food: 1
Service: 4
Went twice only for the convenience. Food is OK. Service isn't great, staff seemed inconvenienced by customers and zero smiles. And it wasn't just one staff person who had a bad day, it was all of them. Atmosphere wasn't great. Yeah sports were on the TVs but no sound, small TVs with poor picture quality. Really disappointing for a quality hotel.
Atmosphere: 2
Food: 3
Service: 2
Great late night food and drinks. Friendly service but can be a bit slow.
Atmosphere: 5
Food: 5
Service: 4
Overall it was a decent restaurant. I’d eat there again. Thank you Chef John for the house special it was delicious.
Atmosphere: 5
Food: 4
Service: 3
The food of this place? Absolutely amazing. But unfortunately there seems to be an issue with their POS system or something, because they charged my card incorrectly and refuse to make things right... I see that I am also not the only person to have this problem when I look over other reviews left recently for this restaurant, which concerns me.
I ordered nachos and a glass of water and left a 5 dollar tip... my bill was $23.51, and that somehow turned into $158.55 on my bank statement. Which doesn't even make sense. I've been fighting this fraudulent issue for a while now, and it seems like they are not willing to accept their mistake for what it is.
It really hurts to have to leave this review because the nachos were absolutely the best I've EVER had. I strongly recommend using cash if you eat here, because they are clearly not above screwing up your bill and trying to fraud your card for more than what you paid for.
Atmosphere: 5
Food: 5
Service: 5
I stayed in this hotel for a work conference and ate here twice. I split both bills between a work and business card, and they mis-charged/overcharged me TWICE. I've tried calling multiple times and have either been told a manager would call me back (spoiler alert: that never happened) or they don't answer at all and my call is sent to a full voicemail box. I never write reviews but this place stole money from me (and my business) and can't be bothered to make it right.
Great beer selection 👌🏻
Atmosphere: 4
Food: 4
Service: 4
The door staff are rude and the wait staff are slow and inattentive. Drinks are pricey but good if you are ready to wait forever for your order. Just go elsewhere frfr
We frequently visited High Velocity every evening to chill out during our stay in Atlanta. It was conveniently located inside the Marriott Marquis hotel. The nachos, buffalo dip, the chicken fingers - were all good. The service was however, slow for the most part. Other than that, there was a space for pool table which seemed to be huge hit with the patrons!
Atmosphere: 5
Food: 4
Service: 2
Restaurantji Recommends
We had the nachos and shared between two people and it was plenty for a quick dinner after we made it to the hotel and got settled. We felt a little crazy when we sat down and were given menus that looked completely different than the one we saw online before coming in. It's possible there was a recent change and the menu was condensed. The nachos were great and the waiter was very nice but the staff overall was mildly inattentive despite how empty the place was.
Atmosphere: 5
Food: 5
Service: 4
Food is good and service is friendly but super inattentive. They’ll serve people before you and rarely check up on you. Had 3 people order their drinks before me despite sitting and getting my menu before them. Staff will stand at the other side of the bar never checking people on their drinks, so they missed out on my two beer orders.
I usually tip 20% even when there’s slow staff or mistakes, but being ignored by unbusy staff, both ones walking by and those on standing around on the other side, is pretty bad and hasn’t improved for 3 years. Get a new manager.
Atmosphere: 3
Food: 5
Service: 3
We have been in Atlanta for Lads to Leaders this weekend. Vanessa waited on our table of 8. She had a wonderful attitude and was sooo Sweet to our whole bunch. Yes we usually go with the regular tipping but tonight we did extra. Please praise Vanessa for her wonderful job and attitude.
Atmosphere: 5
Food: 5
Service: 5
We got there right after they opened and the cook staff must show up when they want cause our food took forever. They comped us Buffalo chicken dip since we waited so long. But other than that it was good, drinks are pricey $16.50 for tito and cranberry.
Atmosphere: 4
Food: 4
Service: 3
Took forever to get any service, even longer to get the wrong drinks and warm beer. Clearly there is no management.
Service: 1
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