This would be a 5 start review, if not for the disrespectful General Manager. I came here with my friend by chance on Saturday 03/16/24, we where in the area near Perimeter Mall, she was at end of her fasting day for Ramadan & wanted something to eat. We were considering another venue at plaza location but noticed hidden in the leafs was J Alexanders.I frequent the plaza often due to having a P.O. Box in building directly behind restaurant & never noticed it.We decided to try it out, upon entry we walked in & this gentleman, who I initially thought was a chef/cook, walked passed us.I said: "good afternoon" the gentleman looked directly at me gave me a "disappointed look" to what seem was my attire & turned his head to look the other way to avoid speaking. At that instant, I told my friend "this place not getting my money, this chef was rude".However, I knew she was hungry because she fast all day & I couldn't let that punish her, because she was really interested.I asked for table for 2 & was told reservations first & it would be 20 minutes, so we choose the bar.I didn't want to get a full entree, because my first time here & ordered the fish sandwich of the day (which was Cajun Mahi) with fries & ordered an appetizer, the smoked salmon dip served chilled. Both were excellent ?.My friend was beyond satisfied with their veggies burger. Then the gentleman from earlier, came to side of bar to comp 2 glasses of wine to have a bottle sold, as he told bartenders.My friend spoke to him, (thinking he did not hear us earlier) & he again gave this disgusting look on his face & ignored us, while kept talking to staff about the bottle that was to be sold for table.I asked one bartender who is that gentleman? I was told, he was the general manager.So apparently, the GM dresses as chef, at J Alexanders, & his smugness ruined the atmosphere.I was going to say something but I didn't, due to the company I was with. So I didn't tell staff anything & said to my friend "I'll do a review online".Another thing, that I thought was odd, the bartender who served us, although was great however at end, acted as if cash was contagious.I paid for both meals & appetizer in advance on debit card (total of $53.00 + $15.00 tip). But wanted to make sure she got some cash same day. So, I tipped a total of $25.00. $10.00 cash & $15.00 charged with meal. But the bartender very slowly slid the receipt tray to edge, flipped the card tray over to drop the $10.00 behind bar, while looking at the "wrote in tip" part of receipt. (Just seen odd).I paid nearly 49% gratuity because she was awesome, maybe it's J Alexander is a no cash place, I'll try & remember to look up rule book next time.I will come back only after my encounter with the GM is forgotten & since the mid course food items were excellent ?, next time, I'll get a main entree & will make reservations to dine in.However that GM, needs to work on his people skills. I was dressed casual, but, who knows the reason for his rudeness & smugness, but I won't be back until I forget it.Again, overall, very excellent food, great service.... BAD GM!(This was edited for a few typos...some may still be here, but you get my point lol)
Atmosphere: 1
Food: 5
Service: 4
Larry Cook
The food was good and atmosphere was great i had a very nice experience even throwing my server seen to be a little overwhelmed for some
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Steak, Burger
Avni Patel
Best veggie burger I have ever had ... drinks were amazing...carrot cake omg amazing... food was absolutely greatVegetarian options: Veggie burger
Food was good, the service was fast and it was pretty quiet. I loved our server Mary a really nice young lady ready to serve and make sure you have the best meal of your day.
Chris B.
Great ambiance. Brice took care of me and my family. Very attentive. Definitely will be asking for him again.
Krystal Patterson
This was my first visit at this restaurant and it was great! Everyone was extremely welcoming and polite and everyone in my group through enjoyed the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
al brown
Bartender is always amazing!!!!!
Atmosphere: 5
Food: 5
Service: 5
Tai W.
The steak is juicy and cooked well! The sides were all delicious and looking forward to going back there again one of these days.
Irma Walker (IWalk)
Tiana our server was excellent! High energy and very sweet. Attentive but not intrusive. As always food did not disappoint and the carrot cake was to die for! Highly recommend!
Food was phenomenal! Came for an anniversary special dinner. We made reservations in advance and included twice on the reservation anniversary. I don't know what point of reservation system is if the hostess or management isn't looking at it to provide top notch service. Waiter seemed new and didn't have experience in fine dining. At end of meal we were hoping they would bring us a little something on the house (normally nice restaurants do this). Another server came to table to collect plates and asked if we wanted dessert. We said we were celebrating anniversary and if they'd do anything. I mentioned I had included this information in my reservation. She then proceeded to ask us how long we have been together and whether dating or married. This felt personal and we were uncomfortable with question. She then told us "no worries, it took my husband and I 9 years to get married." This statement was unprofessional and unnecessary. Eventually our waiter came back and asked if we wanted dessert as well. We had already said yes to another server and it's clear the communication channels aren't open. It made for not an entirely smooth dining experience which was disappointing considering we chose this location specially to celebrate and we spent a lot on the food.
Yury A.
Food is very consistent and fairly priced. Staff was good and service was quick. Th burger was good
Cassandra
The food and drinks were excellent. The waiter I had, he was so good and friendly.
Atmosphere: 5
Food: 5
Service: 5
PSW
Baked potato with tiny container of sour cream, tbsp cheese, no butter. Skimpy salad missing ingredients described in Uber eats, but the worst was a square of “carrot cake@ that was burnt and had a weird icing, not cream cheese. Never seen or tasted a carrot cake that bad. What a waste of money! Overpriced and poor
Food: 1
gary ward
Our party of 7 was refused service today. The front end manager was not helpful at all. She was pleased when we told her we would go somewhere else.
Excellent food and total quality service!
Atmosphere: 5
Food: 5
Service: 5
This would be a 5 start review, if not for the disrespectful General Manager. I came here with my friend by chance on Saturday 03/16/24, we where in the area near Perimeter Mall, she was at end of her fasting day for Ramadan & wanted something to eat. We were considering another venue at plaza location but noticed hidden in the leafs was J Alexanders.I frequent the plaza often due to having a P.O. Box in building directly behind restaurant & never noticed it.We decided to try it out, upon entry we walked in & this gentleman, who I initially thought was a chef/cook, walked passed us.I said: "good afternoon" the gentleman looked directly at me gave me a "disappointed look" to what seem was my attire & turned his head to look the other way to avoid speaking. At that instant, I told my friend "this place not getting my money, this chef was rude".However, I knew she was hungry because she fast all day & I couldn't let that punish her, because she was really interested.I asked for table for 2 & was told reservations first & it would be 20 minutes, so we choose the bar.I didn't want to get a full entree, because my first time here & ordered the fish sandwich of the day (which was Cajun Mahi) with fries & ordered an appetizer, the smoked salmon dip served chilled. Both were excellent ?.My friend was beyond satisfied with their veggies burger. Then the gentleman from earlier, came to side of bar to comp 2 glasses of wine to have a bottle sold, as he told bartenders.My friend spoke to him, (thinking he did not hear us earlier) & he again gave this disgusting look on his face & ignored us, while kept talking to staff about the bottle that was to be sold for table.I asked one bartender who is that gentleman? I was told, he was the general manager.So apparently, the GM dresses as chef, at J Alexanders, & his smugness ruined the atmosphere.I was going to say something but I didn't, due to the company I was with. So I didn't tell staff anything & said to my friend "I'll do a review online".Another thing, that I thought was odd, the bartender who served us, although was great however at end, acted as if cash was contagious.I paid for both meals & appetizer in advance on debit card (total of $53.00 + $15.00 tip). But wanted to make sure she got some cash same day. So, I tipped a total of $25.00. $10.00 cash & $15.00 charged with meal. But the bartender very slowly slid the receipt tray to edge, flipped the card tray over to drop the $10.00 behind bar, while looking at the "wrote in tip" part of receipt. (Just seen odd).I paid nearly 49% gratuity because she was awesome, maybe it's J Alexander is a no cash place, I'll try & remember to look up rule book next time.I will come back only after my encounter with the GM is forgotten & since the mid course food items were excellent ?, next time, I'll get a main entree & will make reservations to dine in.However that GM, needs to work on his people skills. I was dressed casual, but, who knows the reason for his rudeness & smugness, but I won't be back until I forget it.Again, overall, very excellent food, great service.... BAD GM!(This was edited for a few typos...some may still be here, but you get my point lol)
Atmosphere: 1
Food: 5
Service: 4
The food was good and atmosphere was great i had a very nice experience even throwing my server seen to be a little overwhelmed for some
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Steak, Burger
Best veggie burger I have ever had ... drinks were amazing...carrot cake omg amazing... food was absolutely greatVegetarian options: Veggie burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake, Fries, Filet Mignon with Béarnaise, Steak, Burger
Food was good, the service was fast and it was pretty quiet. I loved our server Mary a really nice young lady ready to serve and make sure you have the best meal of your day.
Great ambiance. Brice took care of me and my family. Very attentive. Definitely will be asking for him again.
This was my first visit at this restaurant and it was great! Everyone was extremely welcoming and polite and everyone in my group through enjoyed the food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad
Bartender is always amazing!!!!!
Atmosphere: 5
Food: 5
Service: 5
The steak is juicy and cooked well! The sides were all delicious and looking forward to going back there again one of these days.
Tiana our server was excellent! High energy and very sweet. Attentive but not intrusive. As always food did not disappoint and the carrot cake was to die for! Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carrot Cake, Salad, Fries, Grilled Salmon, Burger
Restaurantji Recommends
Food was phenomenal! Came for an anniversary special dinner. We made reservations in advance and included twice on the reservation anniversary. I don't know what point of reservation system is if the hostess or management isn't looking at it to provide top notch service. Waiter seemed new and didn't have experience in fine dining. At end of meal we were hoping they would bring us a little something on the house (normally nice restaurants do this). Another server came to table to collect plates and asked if we wanted dessert. We said we were celebrating anniversary and if they'd do anything. I mentioned I had included this information in my reservation. She then proceeded to ask us how long we have been together and whether dating or married. This felt personal and we were uncomfortable with question. She then told us "no worries, it took my husband and I 9 years to get married." This statement was unprofessional and unnecessary. Eventually our waiter came back and asked if we wanted dessert as well. We had already said yes to another server and it's clear the communication channels aren't open. It made for not an entirely smooth dining experience which was disappointing considering we chose this location specially to celebrate and we spent a lot on the food.
Food is very consistent and fairly priced. Staff was good and service was quick. Th burger was good
The food and drinks were excellent. The waiter I had, he was so good and friendly.
Atmosphere: 5
Food: 5
Service: 5
Baked potato with tiny container of sour cream, tbsp cheese, no butter. Skimpy salad missing ingredients described in Uber eats, but the worst was a square of “carrot cake@ that was burnt and had a weird icing, not cream cheese. Never seen or tasted a carrot cake that bad. What a waste of money! Overpriced and poor
Food: 1
Our party of 7 was refused service today. The front end manager was not helpful at all. She was pleased when we told her we would go somewhere else.
Service: 1