So I’m writing this review because on Uber Eats they have a buy one get one free deal. In my notes I wrote what I wanted for my second meal clear as day. My food comes and the free meal is no where in sight. They had the nerve to write on my receipt please order 2 meals for deal. This was not stated on the uber eats app at all. This was my first time and last time ordering from them. Attaching receipt.
Service: 1
Roger Pearce
I received the gift of breakfast in bed from this restaurant Sunday morning for Father's Day using Uber eats. Unfortunately, 3 of our meals did not come with the toast/biscuits they were supposed to. My triple play breakfast was not a triple, and bacon was missing from mine and another meal. I guess this was our mistake because this store always misses something. But not usually this much. Upon calling the store the manager said there was absolutely nothing that they could do. Upon using the Uber eats app, we received a pittance of a refund that did not reflect the cost of the items missed. Congratulations on losing us to First Watch. We choose J Christopher's because they have the unhealthy white bread toast that I love, but I suppose I'll have to replace it with First Watch's Million Dollar Bacon from now on. Look forward to more reviews like this on Google, Yelp, Uber Eats etc unless you do something about this soon. I have all day of my family taking care of me, so I have plenty of time to paste this review everywhere.
After posting the above review on Facebook, they replied that I need to contact the corporate office for assistance.
J. Christopher's really? More of my family's time needs to be spent on this? Including having to go through back and forth with a corporate office which SHOULD have all the details already, but I'm sure won't.
Better fix.... Refund all our money AND a gift card for our repeated inconvenience. The only way change happens is if the people who can make the change are inconvenienced. Yer you want my family to be inconvenienced. If you inconvenience us, then that will change our behavior, not yours. Your system needs to be fixed.
Atmosphere: 4
Food: 4
Service: 1
Adam Holbrook
Food is bad.
We ordered Chicken and Waffles and the waffle was bland and the chicken tenders we made from frozen and had no flavor at all.
We also orders the crepes which were just a thin omelet with no crepe like texture. If you've never had crepes you may think these are good but they definitely aren't crepes.
Atmosphere: 2
Food: 1
Service: 2
C Papillon
Always delicious food here. Mike J was our server today and he did a fantastic job. We will be back.
Atmosphere: 4
Food: 5
Service: 5
AV Tech 1
Great place, great food
Atmosphere: 5
Food: 5
Service: 5
Daniel Cuthbertson
Great neighborhood spot to grab breakfast and coffee! Friendly staff, good food and prices.
Tierra Pyles
$10 for a yogurt parfait that is not even half way full……..
Food: 1
Raymond E Harrison
They made the eggs with the wrong cheese and the potatoes were re-cooked and cold
Atmosphere: 4
Service: 5
Manuel Villada
A waiter entering was rude in his treatment.
Atmosphere: 2
Service: 1
Adriana Danzilo
The food here was quite good! The space is very spacious so you have enough room to get to your table without bumping into people. The service could’ve been better and more professional. Other than that, I recommend this place for a nice brunch!
Great food, fast service and great/friendly staff! It does get a tad warm in the mornings/noon, other than that I’d definitely recommend this place for breakfast.
Atmosphere: 4
Food: 5
Service: 5
Denise McDonald
Always a hit for me. Love the Billy Goat with a side of potatoes. Doesn't matter which one you go to. They serve consistently good food at any location.
We were visiting family. The day we leave. We have to stop for the blueberry crunch pancakes before we head home. They are the best. This time we had the best waiter. Wish I would have gotten his name. He was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Pancakes
Diamond C
Great food! Fast service! I went not to order Togo and was assisted by Angelica. I came on a Sunday morning around 10:30 & it wasn’t overly packed. I ordered the French toast (old maple) and eggs with sausage. It was a breakfast special. Angelica was very kind and answered all of my questions! I will be back.
So I’m writing this review because on Uber Eats they have a buy one get one free deal. In my notes I wrote what I wanted for my second meal clear as day. My food comes and the free meal is no where in sight. They had the nerve to write on my receipt please order 2 meals for deal. This was not stated on the uber eats app at all. This was my first time and last time ordering from them. Attaching receipt.
Service: 1
I received the gift of breakfast in bed from this restaurant Sunday morning for Father's Day using Uber eats. Unfortunately, 3 of our meals did not come with the toast/biscuits they were supposed to. My triple play breakfast was not a triple, and bacon was missing from mine and another meal. I guess this was our mistake because this store always misses something. But not usually this much. Upon calling the store the manager said there was absolutely nothing that they could do. Upon using the Uber eats app, we received a pittance of a refund that did not reflect the cost of the items missed. Congratulations on losing us to First Watch. We choose J Christopher's because they have the unhealthy white bread toast that I love, but I suppose I'll have to replace it with First Watch's Million Dollar Bacon from now on. Look forward to more reviews like this on Google, Yelp, Uber Eats etc unless you do something about this soon. I have all day of my family taking care of me, so I have plenty of time to paste this review everywhere.
After posting the above review on Facebook, they replied that I need to contact the corporate office for assistance.
J. Christopher's really? More of my family's time needs to be spent on this? Including having to go through back and forth with a corporate office which SHOULD have all the details already, but I'm sure won't.
Better fix.... Refund all our money AND a gift card for our repeated inconvenience. The only way change happens is if the people who can make the change are inconvenienced. Yer you want my family to be inconvenienced. If you inconvenience us, then that will change our behavior, not yours. Your system needs to be fixed.
Atmosphere: 4
Food: 4
Service: 1
Food is bad.
We ordered Chicken and Waffles and the waffle was bland and the chicken tenders we made from frozen and had no flavor at all.
We also orders the crepes which were just a thin omelet with no crepe like texture. If you've never had crepes you may think these are good but they definitely aren't crepes.
Atmosphere: 2
Food: 1
Service: 2
Always delicious food here. Mike J was our server today and he did a fantastic job. We will be back.
Atmosphere: 4
Food: 5
Service: 5
Great place, great food
Atmosphere: 5
Food: 5
Service: 5
Great neighborhood spot to grab breakfast and coffee! Friendly staff, good food and prices.
$10 for a yogurt parfait that is not even half way full……..
Food: 1
They made the eggs with the wrong cheese and the potatoes were re-cooked and cold
Atmosphere: 4
Service: 5
A waiter entering was rude in his treatment.
Atmosphere: 2
Service: 1
The food here was quite good! The space is very spacious so you have enough room to get to your table without bumping into people. The service could’ve been better and more professional. Other than that, I recommend this place for a nice brunch!
Atmosphere: 4
Food: 5
Service: 3
Restaurantji Recommends
Great food, fast service and great/friendly staff! It does get a tad warm in the mornings/noon, other than that I’d definitely recommend this place for breakfast.
Atmosphere: 4
Food: 5
Service: 5
Always a hit for me. Love the Billy Goat with a side of potatoes. Doesn't matter which one you go to. They serve consistently good food at any location.
Food: 5
Service: 5
Recommended dishes: Turkey Bacon Potatoes Scrambled Eggs
We were visiting family. The day we leave. We have to stop for the blueberry crunch pancakes before we head home. They are the best. This time we had the best waiter. Wish I would have gotten his name. He was awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Pancakes
Great food! Fast service! I went not to order Togo and was assisted by Angelica. I came on a Sunday morning around 10:30 & it wasn’t overly packed. I ordered the French toast (old maple) and eggs with sausage. It was a breakfast special. Angelica was very kind and answered all of my questions! I will be back.
Food: 5
Service: 5
Excellent
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