I am extremely disappointed in this company for serving my child a contaminated smoothie, resulting in food poisoning. My daughter, who is pregnant, is now hospitalized due to consuming spoiled fruit. I will be seeking legal assistance and reporting this incident to the Better Business Bureau, as well as code enforcement.
Atmosphere: 1
Food: 1
Service: 1
Destiny Alexis
Wouldn’t have even placed a star . The staff is terrible nothing but kids and sorry smoothies pretzels etc but . I would recommend you look elsewhere
Atmosphere: 1
Food: 1
Service: 1
Shannon Parky
I had a terrible experience at this place. The service was slow and the staff was rude. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
Aisha
So unprofessional! Like if you don’t care about people you shouldn’t work in places like this. Would not recommend
Fred Green
I am utterly disappointed and appalled by the abysmal customer service I received at the Jamba Juice in Lenox Square. The staff's lack of regard for my concerns and their dismissive attitude left me feeling disrespected and unheard.
When I discovered that the fruit in my smoothie was spoiled, I expected a simple resolution or at the very least, a courteous response. Instead, I was met with rudeness and a complete lack of empathy. It is inconceivable to me how a reputable establishment could treat a customer, especially a pregnant woman, in such a callous manner.
I had hoped for a pleasant and refreshing experience at Jamba Juice, but instead, I was met with disappointment and frustration. I will not be returning to this location and will be sure to share my negative experience with others. It is essential for businesses to prioritize customer service, and the staff at this Jamba Juice location failed miserably in that regard.
Atmosphere: 1
Food: 1
Service: 1
200Degrees
I had a terrible experience at the Jamba Juice in Lenox Square. As a pregnant woman, I was excited to treat myself to a refreshing fruit smoothie. However, when I received my order, I quickly realized that the fruit in my smoothie was spoiled.
I brought this to the attention of the staff, hoping for a replacement or refund. To my surprise, I was met with rudeness and dismissiveness. The employee told me that they wouldn't do anything about it and essentially told me to deal with it.
As a pregnant woman, I am extra cautious about what I consume, and being served spoiled fruit is not only disappointing but also potentially harmful to my health and the health of my baby. The lack of concern and customer service from the staff at Jamba Juice was extremely disappointing.
I will not be returning to this location and would advise others to be cautious when ordering from here. It is unacceptable to serve customers spoiled food and then refuse to make it right.
Atmosphere: 1
Food: 1
Service: 1
badass kaii
The Lenox location is selling spoil fruits then telling you you have to deal with it, giving you an attitude, not even a refund about there spoiled fruit. They need to be shut down or they need to have workers there that care about their job Before they receive a lawsuit
Food: 1
Service: 1
L Denise
I would give 0 stars if I could I witnessed a group of men cursing out a pregnant woman at Jamba Juice Lenox because her smoothie was spoiled. Shockingly, the manager did nothing but watch. Unacceptable behavior and lack of action from the staff. Avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
Tiara Latrice
they were very rude
Atmosphere: 1
Food: 1
Service: 1
Kael Vox
There were two people working. There is literally nobody in line. They refused to make a smoothie, because one of them wanted to go on a break and the other person said she did not feel like making smoothies…..isn’t that your job? This was weird and super unprofessional.
The older white guy made my smoothie unnecessarily thick. The way he was struggling to get it out the blender should’ve been enough to tell him im not going to be able to drink it. When I asked him to liquify it a little but more he told me to wait til it melts. 15 min later… I still cant drink it. Horrible customer
Atmosphere: 1
Food: 2
Service: 1
Jordan McGuffey
I got to Kennesaw State University and there’s a Jamba on campus. I suggest the Mango-a-Go-Go, Caribbean Passion, Aloha Pineapple, Strawberry Surf Rider Smoothies. And from their food I suggest the Belgian waffle, Classic Sandwich, Sweet Pretzel. ?
chaimaa errjali
I had a smoothie and I ended up having an upset stomach.
I am extremely disappointed in this company for serving my child a contaminated smoothie, resulting in food poisoning. My daughter, who is pregnant, is now hospitalized due to consuming spoiled fruit. I will be seeking legal assistance and reporting this incident to the Better Business Bureau, as well as code enforcement.
Atmosphere: 1
Food: 1
Service: 1
Wouldn’t have even placed a star . The staff is terrible nothing but kids and sorry smoothies pretzels etc but . I would recommend you look elsewhere
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at this place. The service was slow and the staff was rude. Would not recommend.
Atmosphere: 1
Food: 1
Service: 1
So unprofessional! Like if you don’t care about people you shouldn’t work in places like this. Would not recommend
I am utterly disappointed and appalled by the abysmal customer service I received at the Jamba Juice in Lenox Square. The staff's lack of regard for my concerns and their dismissive attitude left me feeling disrespected and unheard.
When I discovered that the fruit in my smoothie was spoiled, I expected a simple resolution or at the very least, a courteous response. Instead, I was met with rudeness and a complete lack of empathy. It is inconceivable to me how a reputable establishment could treat a customer, especially a pregnant woman, in such a callous manner.
I had hoped for a pleasant and refreshing experience at Jamba Juice, but instead, I was met with disappointment and frustration. I will not be returning to this location and will be sure to share my negative experience with others. It is essential for businesses to prioritize customer service, and the staff at this Jamba Juice location failed miserably in that regard.
Atmosphere: 1
Food: 1
Service: 1
I had a terrible experience at the Jamba Juice in Lenox Square. As a pregnant woman, I was excited to treat myself to a refreshing fruit smoothie. However, when I received my order, I quickly realized that the fruit in my smoothie was spoiled.
I brought this to the attention of the staff, hoping for a replacement or refund. To my surprise, I was met with rudeness and dismissiveness. The employee told me that they wouldn't do anything about it and essentially told me to deal with it.
As a pregnant woman, I am extra cautious about what I consume, and being served spoiled fruit is not only disappointing but also potentially harmful to my health and the health of my baby. The lack of concern and customer service from the staff at Jamba Juice was extremely disappointing.
I will not be returning to this location and would advise others to be cautious when ordering from here. It is unacceptable to serve customers spoiled food and then refuse to make it right.
Atmosphere: 1
Food: 1
Service: 1
The Lenox location is selling spoil fruits then telling you you have to deal with it, giving you an attitude, not even a refund about there spoiled fruit. They need to be shut down or they need to have workers there that care about their job Before they receive a lawsuit
Food: 1
Service: 1
I would give 0 stars if I could I witnessed a group of men cursing out a pregnant woman at Jamba Juice Lenox because her smoothie was spoiled. Shockingly, the manager did nothing but watch. Unacceptable behavior and lack of action from the staff. Avoid this location at all costs.
Atmosphere: 1
Food: 1
Service: 1
they were very rude
Atmosphere: 1
Food: 1
Service: 1
There were two people working. There is literally nobody in line. They refused to make a smoothie, because one of them wanted to go on a break and the other person said she did not feel like making smoothies…..isn’t that your job? This was weird and super unprofessional.
Service: 1
Restaurantji Recommends
The older white guy made my smoothie unnecessarily thick. The way he was struggling to get it out the blender should’ve been enough to tell him im not going to be able to drink it. When I asked him to liquify it a little but more he told me to wait til it melts. 15 min later… I still cant drink it. Horrible customer
Atmosphere: 1
Food: 2
Service: 1
I got to Kennesaw State University and there’s a Jamba on campus. I suggest the Mango-a-Go-Go, Caribbean Passion, Aloha Pineapple, Strawberry Surf Rider Smoothies. And from their food I suggest the Belgian waffle, Classic Sandwich, Sweet Pretzel. ?
I had a smoothie and I ended up having an upset stomach.
Pretty Good. I love the Vanilla Blue Sky
Love it!! ?
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