Jersey Mike's Subs

Worse Jersey Mike's EVER!! Walked in and placed our order and then stood there for 15 minutes while people walked in and ordered and got their food and left. They were not worried about people that came in and ordered they were worried about the to go orders that were piled so high on the counter. We waited and waited and finally, we left without our food and pissed off.

Now let's talk about how cold it was in there, I can tell you I was shivering and needed a jacket it was that cold. Awful absolutely awful, will never be back.

Atmosphere: 1

Food: 1

Service: 1

I ordered chicken but I got steak and now my stomach is in shambles. Overpriced and disgusting.

Atmosphere: 1

Food: 1

Service: 1

Employees need more training on customer service

Atmosphere: 1

Food: 2

Service: 1

Friendly service, food was as expected

Atmosphere: 4

Food: 5

Service: 5

Cant go wrong with the big kahuna.... just cant

Atmosphere: 4

Food: 5

Service: 5

The employees were very quick and efficient.

Atmosphere: 5

Food: 5

Service: 5

Never had any of the issues i'm reading in the reviews. Sandwich always made with fresh ingredients, and customer service is always pleasant!

Atmosphere: 5

Food: 5

Service: 5

Never had any of the issues i'm reading in the reviews. Sandwich always made with fresh ingredients, and customer service is always pleasant!

Atmosphere: 5

Food: 5

Service: 5

They have attitude when ask them to make your sandwich a pacific way ..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Turkey and Cheese

I have been eating at this location for about 1 moth 1/2. I go here for lunch. I ordered and portobello mushroom sandwich. I go to my car and parked at a quiet spot close by within 10 mins of eating my sandwich I start to swallow my food after I start chewing and and choked on a foreign substance like a piece of straw wood type sharp piece, like from those woven wicker basket material. It got lodged in my throat. I was choking and tried repeatedly to get it from unstuck in my throat. I tried coughing it out. I finally got most of it out and the rest of the piece I swallowed and it cut/scraped my throat.

I immediately went back to the restaurant to show the food preparer and manager this foreign piece of wood like straw material and told them what happened. No empathy. No IAM sorry ma'am. They just stood there and debated with me. manager responded, "What do you want me to do about it?

I explained to them( Mind you my throat is cut and scratched internally)while I have to try and convince them of what happened. The female manager, Kenny said its a banana pepper stem. All she was doing was gaslighting me telling me she could show me the same thing. What she brought me was the end of a pepper with an imaginary stem. Like bringing me an apple and telling me its an orange.

Because I AM not familiar with the are I asked her did she know of an emergency hospital nearby because I needed to go to the dr. I AM a professional singer and my voice has been affected.

If you are saying this is a stem which it is not, then what is the name of the company you use who you purchase them from. The food preparer guy said, they'r not going to do anything you are wasting your time and then he started to be condescending saying, have a great weekend and summer.

I went to Emory hospital and three nurses plus dr said it was wood/straw like object from a basket. They did a ct scan and gave me lidocol to gargle with to numb my throat and prescription to take it and gargle. I am worried about my throat. Imagine if a child or a senior citizen had this happen to them.

This is not over. I am contacting corporate and I video recorded the incident when I went back there so I have evidence of how I was treated. I have a lawyer and I AM reporting this to the Shaderoom and whatever news and media outlet.

Also will be meeting with the manager higher up over the female manager Kenny. Not once did they apologize. I found the company Gielow pickles I believe are their vendors they use for banana peppers and left a message on their voice mail. This isnt over. What if I couldnt get this out of my throat.

Then she tried to ask for the bag back after the incident so she could get rid of the evidence. The nerve of her.

They are fast and friendly great service.

Atmosphere: 5

Food: 4

Service: 5

After seeing the 3.6 stars I felt the need to leave a review. Especially since I had great experiences. I have been here twice in the last month. Once a call in order where we dined in store and another pick up where I left. The first time there was 6 of us. The food and service was amazing. Store was clean. Second time, my order was ready when scheduled. I got the cheese steak both times and both times my sandwich was amazing.

Atmosphere: 5

Food: 5

Service: 5

Destiny was so nice with my service today . She was very friendly and welcoming from the time I walked in to cashing out . Very well mannered and customer service is excellent!!

Food: 5

Service: 5

Been on the road for 8 hours stopped in and it was at closing time and the lady let us stay and eat are supper!!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Cheese Steak

Very hospitable and great personalities

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Sub