KFC
3901 Buford Hwy NE, Atlanta
(404) 634-8416
Recent Reviews
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They need to do better. They don’t have half of the menu items, then they conveniently make up what kind of combos they offer.
Atmosphere: 1
Food: 1
Service: 1
This was my first time trying KFC. We ordered at the kiosk thinking the combo came with fries because that’s what the pictures showed, but when we got our food, there were no fries. It came with mashed potatoes. We told the person that gave us our food that the kiosk didn’t offer an option for fries and if we could switch it. He then tells us they didn’t have anymore fries, so we asked for a refund. He asked the manager and she said they don’t give refunds. We asked to speak to the manager directly and she didn’t want to come talk to us, but instead, gave her employee permission to give us fries. I could tell her employee was super uncomfortable since she made him LIE to our face by saying they didn’t have any fries. I was super confused, because who gatekeeps fries? That’s just weird. Also, the vibe was super off and I wanted my refund, I didn’t want to eat there anymore but I felt bad for the employee that was in the middle of it all, so I just accepted what they gave me. Honestly, if I could rate this place with zero stars I would. Vibe was weird over some fries… Chick-fil-A would never.
P.S. I forgot to add that the doctor pepper on the self serve machine was gunky and gross…
Atmosphere: 1
Food: 2
Service: 1
Love this team especially Chris and Jamar work wow well together.. Their customer service is outstanding…
Atmosphere: 5
Food: 5
Service: 5
I just ordered a Crispy chicken and a salad, everything is terrible, it feels like it was reheated, it's not fresh chicken and the salad is soggy and on the verge of going sour, very disappointed in the food, it was a dinner for my partner and it was total chaos
Food: 1
Very funny tik toks
Vegetarian options: Only for bosses
Dietary restrictions: Not for me
Parking: Norm
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Submitted order at 4:16. Uber estimated arrival was 5:05. At 5:20 I still didn’t get my order and the driver told me they were still preparing it. Was charged for cancellation because “restaurant already started preparing my order” Don’t order from here.
Atmosphere: 1
Food: 1
Service: 1
They just give you whatever they want here. I asked for a 3 piece, was asked white or dark meat. When I asked for both they at first said I couldn't. Then he changed his mind, then when I asked for 2 wings and a leg, he said they were out of wings. What? So if I had said white meat I was gonna get 3 breast? I'm confused.
Atmosphere: 1
Food: 3
Service: 1
The service here is horrendous. All of the staff are rude and lazy. Especially the guy in the drive through with the big head and bigger gap between his teeth. Definitely makes me never want to eat at KFC again. Avoid!
Atmosphere: 1
Food: 2
Service: 1
Severely understaffed at peak lunch hour. They had one person doing everything from what I could tell at the drive thru window. I felt so bad for her (I think she’s a manager). I waited for quite a while and there was a long line behind me. Very unfair to the one that was working.
Horrible service … they never have chicken that you want available … I asked for 6 whole chicken wings and the told me its a 35 min wait … the store is alway out of food … why dont u have chicken fired on a Sunday Afternoon … ridiculous
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Interior is nasty, there are crumbs everywhere. On top of that, it smells and there was hair hanging out of the Dr Pepper fountain.
Atmosphere: 1
Food: 2
Service: 2
Ms. Melshinek very rude and impatient!! Need to work on her communication skills!!
Atmosphere: 1
Food: 5
Service: 1
Service was great. Manager was really nice and made sure my order was perfect and she was very personable. I had not had KFC in years, and it was every bit as great and reliable as I remembered.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes, Cole Slaw
My experience was great this time!!!😊 and as always I enjoy my HOT chicken
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken, Mashed Potatoes, Cole Slaw, Tender
Worst place I have ever been
I order take out and I was waiting for 1 hours and 30 minutes and still didn’t receive my food and I was tired of waiting with my kids and leave
Service: 1
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