KFC

5245 Old National Hwy, Atlanta
(404) 761-6972

Recent Reviews

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Sharon Brown

Chicken was horrible, too much batter, skin dark in color. This is the worse experience I had at this location, not sure what's going on.

Atmosphere: 2

Food: 1

Service: 2

Fa Ye

Sunday 7/27/25 I picked up my online order. After eating my last serving of potatoes I felt something stick me in my gum while eating. Thinking it was a chicken bone I took it out my mouth and I was shocked, disgusted and disappointed. I had just chewed on a fingernail. I spit out the food I was chewing and tried to process what just happened. Monday morning I went back to kfc, spoke with the manager and showed her the picture I had taken of the fingernail on my plate. She said that doesn’t look like a fingernail and then she put her hands on the counter and said nobody that works here wears fingernails. I said it’s not a fake fingernail, it’s a real fingernail. I took it out my purse and showed it to her. I left and went to the hospital to get my gum checked out. I will never eat there again. I’m afraid to eat out anywhere after that experience. Beware!

Yolanda Roberts

I have my food delivered from Uber eat when I tell you it’s not fit for a dog to eat beware of this KFC on old national The food was burnt. Old They need to shut that store down damn mashed potatoes soupy nasty looking I just waste $35 on nothing

Atmosphere: 1

Food: 1

Service: 1

Amarya Beard

Store only has 1 person working while at least 3 other employees stay hidden in the back. Front Counter Service is extremely slow, they won’t even acknowledge you being there. Will constantly take drive thru orders instead. I finally was able to place my order 30 mins later. Food is great but beware of your patience running thin.

Atmosphere: 1

Food: 5

Service: 1

Shan C

Waited at the window for 10 mins. No one took my order. Only one car in front of me

Christopher Williams

I sent my son to KFC to get me a two-piece leg and thigh with mac & cheese. Add on a fry. He came back home and it was only mashed potatoes in the bag. I told him to go back up there and get my mac & cheese and fries cause I paid extra for the fries. He was told by the same unprofessional crew member she wasn’t changing anything, he was told no. And that he would have to wait for the general manager to come back. He asked how long would that be? The girl said she didn’t know then walked away from him. Wow 0 out of 10. If it’s that much of issue over some sides. I’ll definitely will never be back.

Atmosphere: 1

Food: 1

Service: 1

Denise Torrey

I went inside to place my orders as I had 2 and we were using the coupons I bought for the children's fund so I couldn't order at the kiosk as they want. I stood at the counter in an empty restaurant for 7 minutes while Shelly walked around helping 2 people in the driveway thru then she just wandered and ignored me. So I looked at an employee who was off and asked him if I could place more than 1 order in the drive thru to which he told me I'd get helped faster. I never got a smile a hello or acknowledgement that I was in the building. I went to the drive thru and Shelly didn't seem pleased to be helping me then either. I was shorted a piece of chicken on the 3 piece big box and sold old, dry overcooked corn and chicken tenders that are like leather. Horrible experience.

Shanise Johnson

CAN WE GET SOME HONEY ON THE HONEY HOT SANDWICHES PLEASE?? I aint get no pickles or nothing and it seem like the lady was working alone.

Elizabeth

Get it together please ....the whole staff acts so confused.

Philosopher X

My Mom said this store location has the best tasting KFC chicken in Atlanta!

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Fried Chicken

John Hayes

Bought eight piece give me chicken thighs two legs not for my money anymore to greasy won shop here anymore

Atmosphere: 2

Food: 1

Service: 3

Shirley Alston

Won't go to this one again. Cashier short tempered, snapping at us because she was short staff. Chicken fried hard, store smelled like a sewage drain. Ms Gold teeth need to find a job she likes. Just horrible.

Atmosphere: 1

Food: 1

Service: 1

Sylvia Shead

If you are looking to get a job at this KFC, please don’t. Management is horrible, especially the lady. My son was working at three weeks without a regular schedule. He had two managers there giving him days to come in verbatim. They both have gotten themselves confused and had me driving to drop him off and getting upset because he’s there at the wrong time. I called KFC corporate and started a case and I plan on calling them again tomorrow. The manager spoke to me in a rude way with no reasoning behind how my son was being treated. Entire store is very unorganized. You can call the store number right now and is gonna give you a busy signal.

Atmosphere: 1

Food: 1

Service: 1

Christian K

Some of the most sorryest garbage individuals to working about a place that services other people can't even do a simple or will look right at the receipt and see that they're missing multiple items but still take the time to seal the bag and send it out for delivery that takes a special type of garbage individual and then of course takes the phone off of the hook for the entire rest of the day because that's also what those type of people do garbage individuals

Atmosphere: 1

Food: 1

Service: 1

Hurriyyah Jordan

I came through the drive thru. I ask for the 4.99 special. The young lady stated that she only had certain pieces I ask for legs only to get two pieces now my stomach hurts and the Mac and cheese was horribly.thr only thing that was good was the biscuit

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Drum

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