Sat in the drive thru, just to get to the window, and they aren’t taking orders. And they’re actually only fulfilling DoorDash orders. Only DoorDash. How exactly are DoorDash orders any different from me ordering in the drive thru?? And from a business perspective, how is it beneficial to prioritize one type of orders over another??
Jason Cabey
Was a good late night chill and eat
Atmosphere: 3
Food: 3
Service: 5
Robert Coleman
My wife likes to eat at Krystal.I'm a White Castle guy myself.Both are similar.I service was good and fast.Will definitely go back in when in town again.
Atmosphere: 5
Food: 5
Service: 5
Starr
I came here last night and was told they can only do DoorDash orders. I asked if their register worked. She said yes but they had to fulfill their DoorDash orders bc it was priority and if I wanted something I could wait 15 mins. So I waited in line and after about 10mins, 4 cars pulled behind me. She goes “miss would you please pull around our DoorDash ppl are behind you.” I go around and wait at the second lane . My window was down so I can hear her say they aren't taking any orders unless it’s DoorDash to the other 4 cars . None of them had a DoorDash order to pick up. I pull back around to be told “ yeah I know I said we were doing DoorDash but we have to wait until they get here to make their orders and I cant take any orders until they get here.” This was just so inconvenient and inconsiderate. Basically the workers don’t want to work. I wish I got a name . If you gone lie sweetie at the very least make sure the lie makes sense, and dont have a restaurant at all if your managers don’t want to maintain business.
Atmosphere: 1
Service: 1
Michael Johnson
They are out of everything!!!! Plus they don’t seem to care or apologize. They serve a lot of college kids so they probably don’t care.
Atmosphere: 1
Food: 1
Service: 1
Sabrina
They’ve never served me. Twice I waited at the drive through for 20 minutes and no one spoke or offered to take an order.
But when a car full of other people pulled up, they were immediately served.
Thats racist, FYI.
Atmosphere: 1
Service: 1
Mark Lisinski
Love this place food is fast and tasty.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Krystals
Kevin Adkison
Late night munchies. Quick hot service. Krystal always rocks.
Atmosphere: 5
Food: 5
Service: 5
Thomas Burke
Sometimes it’s not about how you start but how you finish . A wrong was handled swiftly and professionally to correct my order and I appreciated the care in which it was handled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Krystals
Ikari Press
Made a stop at this location on our way out of Atlanta. They weren't very busy but the drive-through was slow. Young lady at the window was not very friendly and seemed to wish she was elsewhere. All our food was fresh, so I give them credit for that.
I just purchased the hangover & patty melt sandwiches. AN it was nothing like the picture. I ask her the manager where is the 🥓 she took my sandwich an went right there on the side an put another half of a strip a litte larger then the piece on there. An stuck it in the sandwich! She didn't say anything. Didn't wash her hands. No gloves on. An the patty melt was cold cheese cold an hard. I will not come to this place again. Bad food bad service. No Management. Today us Sunday 1/19/2025
Atmosphere: 1
Food: 1
Service: 1
Andrea Jackson
Always have my breakfast bowl ready fast and very nice early in am
Food: 4
Service: 4
David Davidson
bad food
Atmosphere: 1
Food: 1
Service: 1
Nikki Delmar
So we are here at 3:57 this morning and we assume that the guy that had on regular close was going to cash us out at the window but it’s clearly to see he is an employee an he was fixing his own food even the lights skin woman that was in the back with black braids came to the front look an didn’t even acknowledge us to come see if we had been helped she had customers also I am a supervisor for fast food so I do understand that they could be short staff an yes indeed he rode pass us in his suv black genius car he works there they just came from a club or something an he feed everyone in his car this is ridiculous it’s a car pulled forward an it seems to be just two woman In the whole store but they need help in there from the looks he could have help them an still got free food if that’s how Krystal’s operate
Atmosphere: 1
Food: 1
Service: 1
Jasmine Thomas
This is the worse krystal ever! The workers are rude! I mean unbelievably rude! I got chilli dogs and it taste like someone blew a cigarette in the food! AND IT TASTE HORRIBLE! The workers are not sanitary at all. They are making food with bare hands! All around shut this place down or get a whole new staff!
Sat in the drive thru, just to get to the window, and they aren’t taking orders. And they’re actually only fulfilling DoorDash orders. Only DoorDash. How exactly are DoorDash orders any different from me ordering in the drive thru?? And from a business perspective, how is it beneficial to prioritize one type of orders over another??
Was a good late night chill and eat
Atmosphere: 3
Food: 3
Service: 5
My wife likes to eat at Krystal.I'm a White Castle guy myself.Both are similar.I service was good and fast.Will definitely go back in when in town again.
Atmosphere: 5
Food: 5
Service: 5
I came here last night and was told they can only do DoorDash orders. I asked if their register worked. She said yes but they had to fulfill their DoorDash orders bc it was priority and if I wanted something I could wait 15 mins. So I waited in line and after about 10mins, 4 cars pulled behind me. She goes “miss would you please pull around our DoorDash ppl are behind you.” I go around and wait at the second lane . My window was down so I can hear her say they aren't taking any orders unless it’s DoorDash to the other 4 cars . None of them had a DoorDash order to pick up. I pull back around to be told “ yeah I know I said we were doing DoorDash but we have to wait until they get here to make their orders and I cant take any orders until they get here.” This was just so inconvenient and inconsiderate. Basically the workers don’t want to work. I wish I got a name . If you gone lie sweetie at the very least make sure the lie makes sense, and dont have a restaurant at all if your managers don’t want to maintain business.
Atmosphere: 1
Service: 1
They are out of everything!!!! Plus they don’t seem to care or apologize. They serve a lot of college kids so they probably don’t care.
Atmosphere: 1
Food: 1
Service: 1
They’ve never served me. Twice I waited at the drive through for 20 minutes and no one spoke or offered to take an order.
But when a car full of other people pulled up, they were immediately served.
Thats racist, FYI.
Atmosphere: 1
Service: 1
Love this place food is fast and tasty.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Krystals
Late night munchies. Quick hot service. Krystal always rocks.
Atmosphere: 5
Food: 5
Service: 5
Sometimes it’s not about how you start but how you finish . A wrong was handled swiftly and professionally to correct my order and I appreciated the care in which it was handled
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Krystals
Made a stop at this location on our way out of Atlanta. They weren't very busy but the drive-through was slow. Young lady at the window was not very friendly and seemed to wish she was elsewhere. All our food was fresh, so I give them credit for that.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Krystals
Restaurantji Recommends
I just purchased the hangover & patty melt sandwiches. AN it was nothing like the picture. I ask her the manager where is the 🥓 she took my sandwich an went right there on the side an put another half of a strip a litte larger then the piece on there. An stuck it in the sandwich! She didn't say anything. Didn't wash her hands. No gloves on. An the patty melt was cold cheese cold an hard. I will not come to this place again. Bad food bad service. No Management. Today us Sunday 1/19/2025
Atmosphere: 1
Food: 1
Service: 1
Always have my breakfast bowl ready fast and very nice early in am
Food: 4
Service: 4
bad food
Atmosphere: 1
Food: 1
Service: 1
So we are here at 3:57 this morning and we assume that the guy that had on regular close was going to cash us out at the window but it’s clearly to see he is an employee an he was fixing his own food even the lights skin woman that was in the back with black braids came to the front look an didn’t even acknowledge us to come see if we had been helped she had customers also I am a supervisor for fast food so I do understand that they could be short staff an yes indeed he rode pass us in his suv black genius car he works there they just came from a club or something an he feed everyone in his car this is ridiculous it’s a car pulled forward an it seems to be just two woman In the whole store but they need help in there from the looks he could have help them an still got free food if that’s how Krystal’s operate
Atmosphere: 1
Food: 1
Service: 1
This is the worse krystal ever! The workers are rude! I mean unbelievably rude! I got chilli dogs and it taste like someone blew a cigarette in the food! AND IT TASTE HORRIBLE! The workers are not sanitary at all. They are making food with bare hands! All around shut this place down or get a whole new staff!
Food: 1
Service: 1
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