Marco's Pizza

Ran into this little pizza place. Tried it. It's okay. Think of it as the fast food of pizza place. The ingredients aren't particularly great or fresh. The service is friendly. And the facilities are clean.

Poor customer service

Not bad but they didnt had cups and ice we had to pay extra $5 to get some cups and they didnt had ice but other that thata was all good

If I could give it a 0 I would I sat on the phone for over 30+ mins with no answer. Hung up and called back and waited another 15+ mins still no answer and I’m highly disappointed because Marcos is actually the only place I order pizza from and no don’t respond to my review with that generic response saying you’re sorry and to call the store.!!!

I was on hold for 9 minutes and 45 seconds for the first call. No one answered the phone. I called back and I was on hold for another 10 minutes. No one answered my call.
Customer service sucks at Marco's pizza.

Great location, watch them work magic, 20 minutes and you got Memphis pizza! I was told, not to call it BBQ, !! L 😂😆
Bring cash, JIC: just in case!

Hair was in my food

Nice and tasty pizza

Atmosphere: 5

Food: 5

Service: 5

Picked up two online orders, we never received a whole pizza only got our cheesy bread. The second order was the wrong pizza it had tomatoes and onions which we didn’t ask for. When I called I was placed on hold for over 5 minutes each time I callled. Once someone finally came to the phone I explained the situation. He was very rude kept saying he made the order but I kept stating that we did not get our pizza. He was disrespectful on the phone and proceeded to hang up on me. We drove 20 minutes back to the store and I asked for a manager . Anthony walker told us he was the stores general manager and that he knows he made the pizza. I said well look at the cameras and tell me how many boxes were given he refused and told us to get out of his store. We asked for the corporate number he said he didn’t have one. I asked for the store number he continues to speak rudely and would not give the number the first few times I asked. Eventually he gave a refund and tried to throw my original receipt away. He told us to stay hungry as we walked out of the store. It took everything In me not to slap anthony as he kept leaning forward in my personal space. He should not be allowed to speak to customers that way. I was nice to him when I called about not getting my pizza. I will be filing a complaint with corporate and if he is not removed I will be sharing the video on social media. Because that behavior is how situations can turn really bad.

The food hit. The delivery driver was kool

Ordered carry out from here. The wait was fine but the kid who gave me my food had a terrible attitude. I parked on the street right in front of the store, not even a 30 second walk, and he tells me verbatim “next time park in front of the store” with the snottiest tone and then just walks off. No how are you, no have a good night. Will absolutely never come here again and I’d recommend firing that young man if you ever want to have a successful business.

Atmosphere: 1

Food: 4

Service: 1

Pizza was low quality and cold

I called to place an order, and the spanish lady hung up on me not once but twice. ILL NEVER ORDER FROM HERE. WHAT'S more unbelievable is that the Briarcliff location referred me to call this location. BUT the customer service is so HORRIBLE I WOULD NEVER EAT HERE NOR would I recommend this place. As much as I love MARCOS PIZZA, you people are going to TURNISH the name by ur ATTITUDE. IF THE ATTITUDE STINKS THEN THE PIZZA is right behind it. Ugh! Horrible location.

Service: 1

I placed an order an hour before close. It was marked/emailed as delivered, but no one ever showed up. It was still 15 minutes prior to the 11:00 close time when I realized this, but when I called them, it went straight to voicemail. Just shitty all around. Guess I have to dispute the charge with my bank since no one wants to take responsibility.

Atmosphere: 1

Food: 1

Service: 1

This place puts hair in their pizza

Atmosphere: 1

Food: 1

Service: 1