Outback Steakhouse
2145 Lavista Rd, Atlanta
(404) 636-5110
Recent Reviews
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Bonnie was super sweet and was very attentive throughout our meal! The food was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Mixed Experience - Good Food, Poor Service
While the food quality was decent and came out hot, the service left much to be desired. Our waiter seemed inattentive and snarky from the start and made assumptions without asking our preferences, which felt unprofessional. The waiter never gave us his name either. We couldn't help but wonder if there was discomfort with us speaking Spanish, as the attitude seemed dismissive.
The Bloomin' Onion was unfortunately overcooked and burnt, clearly left in the fryer too long. We had to get our own condiments from a nearby table. Throughout the meal, our waiter only checked in on us once and never offered drink refills. My sister had to bother the food runner for some drink refills. At the end, there was no mention of dessert options or drinks to go—we were simply given the check.
We also had to tell the waiter to remove our Martinis off our check because the drinks never came out.
The saving grace was that our entrees arrived hot and tasted fine. However, attentive service is just as important as good food, and this visit fell short in that department. With better training and more consistent service, this location could easily improve.
Atmosphere: 2
Food: 3
Service: 1
Good food and the flavor is awesome i liked
Atmosphere: 5
Food: 5
Service: 5
Overall everything was good; wait time, service and food. The only reason I didn't give a 5 was because the steak was medium, instead of medium well as I requested and not as hot as I like.
Atmosphere: 5
Food: 4
Service: 5
Had a great night celebrating the wife's birthday but I can't rest until I talk about my steak. She ordered the steak and shrimp well done and it was pink in the middle and I ordered the standard steak cut that comes with the lobster. I am a chef and grill master so I know my temps. I ordered a medium steak which came smushed and well done. My wife says maybe they got our orders mixed but hers was smashed and medium. My suggestion is lay off the griddle press. Sear each side to time and treat every order special. I used to get comped $200 per order for every wagyu messed up until I learned how to temp a steak and it only took me that first one. (Japanese Steak House BK NY) I am willing to come train you guys for free if the gentleman that came to the table to check on our food and service reaches out to me as I plan to frequent this establishment because my wife loved everything else. I have free time late December before I leave back out of the country but I am serious about helping.
Super fast service for late nite snacks!
Atmosphere: 5
Food: 4
Service: 5
I went to this location last night, and had a horrible experience. I had a sirloin steak, sweet potato and French onion soup. About 5 minutes after I finished eating, I started to feel hot and nauseous. I went to the bathroom immediately, and was vomiting before I knew it.
I sat in the back of restaurant after to get myself together so I could leave, asked for my check and to see the manager. My check was brought first. Then, Chris came several minutes later, said he just wanted to check on me, and the issue was probably the French onion soup, it may have been too “oily” for me. Did not offer me any concessions. I paid and left. HORRIBLE experience.
Atmosphere: 1
Food: 1
Service: 1
Slow service on a Sunday night
Atmosphere: 5
Food: 5
Service: 4
I’m so happy I gave this location another chance from the moment I walked in the Manager Chris was friendly and greeted me!!! The food and drinks were 10/10 tonight and my bartender Rachelle was very attentive. Thanks everyone and I can’t wait to come back!!!!
Atmosphere: 5
Food: 5
Service: 5
The waitress was horrible, no get and go about her. We waited over a hour before we got just the soup.then the food came out another hour later. Took the longest to get the tickets. The kitchen was very slow. The manager was good after he came over and gave us half off and a gift card for tge next meal.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
My first time visiting an Outback. We got sat and our server never came over. After 20 minutes of waiting we decided to leave.
The service here was amazing. The food came out fast. The only issue with my visit was that the food was too salty. My husband could not clear his plate and that is saying a lot. The loaded potato was coated with salt and my kids french fries were also packed with salt. Next time I would order no salt on my food and just add it myself
Atmosphere: 5
Food: 3
Service: 5
Abbey was absolutely amazing. She was very attentive and made great conversation with us. 1000% recommend requesting her as your server.
Wish you best of luck in school!!
Atmosphere: 5
Food: 4
Service: 5
Came here for Veterans Day & it was a great experience. Fantastic service too. Very nice deal for vets & other menu items looked appealing. It had been a while since I was in an Outback, I'll keep this place in mind now
Atmosphere: 5
Food: 4
Service: 5
We started the dinner with exceptional service. Our server was very attentive and multiple servers came out with our drinks and apps. However that was the end of a great service. Our entrees came out much later. My husband’s steak was cooked to his preference. I had ordered medium rare. My steak was uncooked, not even rare. One side still completely uncooked, as if it was lightly seared only (think seared tuna). I had also ordered a combo with lobster which did not come with the plate. After sending my steak back and family has continued eating theirs and by the time they were done eating my plate finally came. I’m not sure if it was the cook or another server but when he handed me my plate he was sarcastic and borderline condescending. I ended up not eating and asking for to go box. We then find out the table next to us ordered my exact meal and had the exact problem, uncooked steak without lobster. Our server was busy with a large new group so we just paid at our table and asked another server for to go box. We will not be coming back.
Atmosphere: 2
Food: 2
Service: 2
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