Always out of food. Tried going there the last two weeks and they’ve been out of Entrees or Rice both times.
Amy Villafane
Love the grilled teriyaki chicken and noodles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
Queen W
Yesterday afternoon I ordered a Family Meal from Panda Express. This location was. The only location that was offering delivery. I never preferred from this location but never had a bad experience with Panda Express before. I ordered at 1:30 for my order to be delivered around 4:30 as that was the cut off time. The whole day I got updated on my order and at 4.20 I got a text my order need specific delivery instructions. Shortly after I got a message about my order being delivered at 5:06 and 5:20 pm. I thought they were just running behind. At 4:41 I got a message my order was canceled. And I contacted the support for Panda Express Delivery (Door Dash) and was told that my order was not canceled and I was able to contact a driver who said he was just assigned my order and was outside the location and the location was closed. Like wtf? Online the place wasn’t closing until around 5:30 and the whole time I’m still getting updated about my order. I lost out on a coupon code from PE and a 40 charge for my transaction is still on hold.
I will never order from here again and will stick to my regular location even if it’s 20 mins out the way. Th have better service and efficiency.
I will also not ever have anything delivered more specifically through Door Dash whether it’s through DD app or a 3rd party company using DD for their delivery services. Their customer service on both ends suck.
Today I called the Gilmer Street Location and again like yesterday nobody answered the phone s. I complained through Panda Express app and will never return to this location ever.
Recommended dishes: Beijing Beef, Chow Mein, Super Greens, Grilled Teriyaki Chicken, Family Meal
Darius K
Authentic Chinese food, very yummy ?
Atmosphere: 5
Food: 5
Service: 5
Alivia Carter
Don’t do it. Ordered for delivery. Awful customer service. Called to checked on my delivery, the girl answer the phone with a attitude and tells me she can’t help me and keep telling me I order it for pickup over and over again And then hung up. No way to get a refund without a headache and slow response
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chow Mein
Bianca Jones
this place literally is always out of everything. every time i go, no matter when i place an order, or pick up my food … they always are out or something. usually white rice which is odd because how does an asian place never have rice ?? jesus i wish i could rate this panda express a 0 stars !!
Tolunay Adıgüzel
You may not be able to find the place on the map, inside the school. Standard panda express. Orange chicken and honey shrimp are very good.
Atmosphere: 4
Food: 4
Service: 3
Brayan Enriquez
They never give fortune cookies like other Panda Express. Orange chicken could use a little more cooking
Atmosphere: 2
Food: 1
Service: 5
Casey Patterson
Payton had a terrible attitude. She's the reason I won't spend any more money here. Also, the manager was not concerned about her attitude. From my perspective, his body language showed that my complaint was a waste of his time.
Atmosphere: 1
Food: 3
Service: 1
Jalie Juers
**BEWARE**This teams customer service is GARBAGE! Ordered right off the app, and they don't have my food....and then REFUSED to make it for me. This behavior towards paying customers is ridiculous and when you call the support team, we can refund you however it will take 7 BUSINESS DAYS! I don't want a refund I want my food. I have waited almost a hour and a half for this poor response. AVOID THIS STORE IF YOU CAN ESPECIALLY IF YOU ARE DOING MOBILE ORDERS!!!! Goal is to take your money and refuse to even give you the food you pay for. I would rate this overall experience negative 10 stars if I could. Not worth the headache. I have been eating at Panda express for over 10 years and I will never order from here again.
Ordered 3 orders of small crab rangoons but got 1 instead. Mobile orders are never done right, just go in person instead.
Atmosphere: 3
Food: 3
Service: 1
Kate Danylova-Maslova
Was closed today at 1 p.m.
Varun M. Chaturmutha
The food is as good as good as any other panda express chain, of course. However, this place does close during the summer semester at GSU. So that's a bummer, but in a good way.
Diana Alcaraz
Worst place to eat at gsu. It was 2:00 and they were out of chow mein. I asked how long for chow mein and said they weren’t making anymore for the day?? No excuse for not making more chow mein with all the employees they have back there. After waiting in line I opted for the fried rice. WORST fried rice ever! Very salty with no flavor. And the orange chicken was below average. I wish I spent my $12 at Chick-fil-A instead.
Sara Nunez
There was no teriyaki chicken so my friend and I decided to wait for it to come out fresh. After 15 minutes of waiting, we ended up getting undercooked chicken with no sauce. I understand that there was a long line, but I wouldn’t mind waiting a little more to have fully cooked chicken compared to pink meat that I had in front of me. Would not go again.
Always out of food. Tried going there the last two weeks and they’ve been out of Entrees or Rice both times.
Love the grilled teriyaki chicken and noodles!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chow Mein
Yesterday afternoon I ordered a Family Meal from Panda Express. This location was. The only location that was offering delivery. I never preferred from this location but never had a bad experience with Panda Express before. I ordered at 1:30 for my order to be delivered around 4:30 as that was the cut off time. The whole day I got updated on my order and at 4.20 I got a text my order need specific delivery instructions. Shortly after I got a message about my order being delivered at 5:06 and 5:20 pm. I thought they were just running behind. At 4:41 I got a message my order was canceled. And I contacted the support for Panda Express Delivery (Door Dash) and was told that my order was not canceled and I was able to contact a driver who said he was just assigned my order and was outside the location and the location was closed. Like wtf? Online the place wasn’t closing until around 5:30 and the whole time I’m still getting updated about my order. I lost out on a coupon code from PE and a 40 charge for my transaction is still on hold.
I will never order from here again and will stick to my regular location even if it’s 20 mins out the way. Th have better service and efficiency.
I will also not ever have anything delivered more specifically through Door Dash whether it’s through DD app or a 3rd party company using DD for their delivery services. Their customer service on both ends suck.
Today I called the Gilmer Street Location and again like yesterday nobody answered the phone s. I complained through Panda Express app and will never return to this location ever.
Recommended dishes: Beijing Beef, Chow Mein, Super Greens, Grilled Teriyaki Chicken, Family Meal
Authentic Chinese food, very yummy ?
Atmosphere: 5
Food: 5
Service: 5
Don’t do it. Ordered for delivery. Awful customer service. Called to checked on my delivery, the girl answer the phone with a attitude and tells me she can’t help me and keep telling me I order it for pickup over and over again And then hung up. No way to get a refund without a headache and slow response
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chow Mein
this place literally is always out of everything. every time i go, no matter when i place an order, or pick up my food … they always are out or something. usually white rice which is odd because how does an asian place never have rice ?? jesus i wish i could rate this panda express a 0 stars !!
You may not be able to find the place on the map, inside the school. Standard panda express. Orange chicken and honey shrimp are very good.
Atmosphere: 4
Food: 4
Service: 3
They never give fortune cookies like other Panda Express. Orange chicken could use a little more cooking
Atmosphere: 2
Food: 1
Service: 5
Payton had a terrible attitude. She's the reason I won't spend any more money here. Also, the manager was not concerned about her attitude. From my perspective, his body language showed that my complaint was a waste of his time.
Atmosphere: 1
Food: 3
Service: 1
**BEWARE**This teams customer service is GARBAGE! Ordered right off the app, and they don't have my food....and then REFUSED to make it for me. This behavior towards paying customers is ridiculous and when you call the support team, we can refund you however it will take 7 BUSINESS DAYS! I don't want a refund I want my food. I have waited almost a hour and a half for this poor response. AVOID THIS STORE IF YOU CAN ESPECIALLY IF YOU ARE DOING MOBILE ORDERS!!!! Goal is to take your money and refuse to even give you the food you pay for. I would rate this overall experience negative 10 stars if I could. Not worth the headache. I have been eating at Panda express for over 10 years and I will never order from here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered 3 orders of small crab rangoons but got 1 instead. Mobile orders are never done right, just go in person instead.
Atmosphere: 3
Food: 3
Service: 1
Was closed today at 1 p.m.
The food is as good as good as any other panda express chain, of course. However, this place does close during the summer semester at GSU. So that's a bummer, but in a good way.
Worst place to eat at gsu. It was 2:00 and they were out of chow mein. I asked how long for chow mein and said they weren’t making anymore for the day?? No excuse for not making more chow mein with all the employees they have back there. After waiting in line I opted for the fried rice. WORST fried rice ever! Very salty with no flavor. And the orange chicken was below average. I wish I spent my $12 at Chick-fil-A instead.
There was no teriyaki chicken so my friend and I decided to wait for it to come out fresh. After 15 minutes of waiting, we ended up getting undercooked chicken with no sauce. I understand that there was a long line, but I wouldn’t mind waiting a little more to have fully cooked chicken compared to pink meat that I had in front of me. Would not go again.
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