Had a cake delivered roadie the company they used took a picture of a cardboard box and said delivered and took my cake home. 80$ for a cake I never received
Makenzie Johnson
Went here and got 4 different slices of cake. They all were incredibly dry and the lady at the front counter had a very bad attitude. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Lauren Gregory
I just dealt with the absolute rudest most impatient representative at the call center while placing an order. Not a reflection on a specific location, but that was the absolute worst experience while trying to order a birthday cake. The irony.
Service: 1
Floyd Yancy
I have been buying Cakes and Cup Cakes from Piece of Cake for over 20 years! I always recommend Piece of Cake to my Atlanta Friends and Family as well as Out of Town guest. I stopped by the Cobb Parkway location to pickup Cup Cakes for Birthday at Work. I was so disappointed and embarrassed. Never have I purchased DRY CAKES from here! The Cup Cakes were Dry and Crumbly (for lack of a better term). They tasted like they had been on the shelf for days. Once I tried the White Chocolate (one of their best sellers) and it was bad, I knew the balance wouldn’t be much better! Maybe it was an off day; everybody has them. I want to believe that I just went on a bad day and give them another chance, but this still won’t take away the disappointment of this order. For twenty plus years I have entrusted Piece of Cake with all of my dessert needs, now I don’t know!
Atmosphere: 2
Food: 1
Service: 2
Linda Gepfer
So disappointed in German Chocolate cake this year. Loved it last year at birthday. There was only a skim coat of icing on cake this year.
The frosting on German Chocolate cakes is the only true flavor of the cake.
BEWARE!!!!
Food: 1
Service: 3
Tara Moses
I just bought a carrot cupcake from this place and I had to spit it out as soon as I took a bite. It was an old cupcakes and I Never tasted a nasty carrot cake before. This cupcake is spoiled. I was already hesitant to taste from how the top looked as if it was over cooked but it tasted old and needs to be thrown out. If I wasn't at work I'd take it back now.
Esther Garges
I bought small cupcakes and I was terribly disappointed. Looked great tasted very dry!Not at all up to your standards-everyone that tried one said that they knew not to use Piece of Cake for cupcakes!Do us a favor and stick to the good moist, mouthwatering large cakes!?
Tipp
The attitude of the staff there now is HORRIBLE. They are very rude and argumentative which is sad because their cakes are good. I will NEVER order a cake from there again! Their policy for pick-ups is not posted, and when you call them they just over talk you. So disheartening. I will stick with Cami Cakes, for sure!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Birthday Cake
Bobby Poole
Typically when I do a review mostly when I have a very bad experience. However, this is not the case. I was picking up a DoorDash order and while waiting I was offered a slice of cake (that tasted amazing!!) this happened a year ago, but it told me everything I needed to know about this company. Top tier customer service, amazing product and hearts of gold! Somethings you can’t teach. #Greatcakes
Janell Herron
Unfortunately I am very disappointed in the customer service and the the 2 slices I purchased. They were very dry and tasteless. A waste of $11.00.
had a taste for pound cake so i google this place and saw the reviews I normally make my decisions basic on them. I should have listen. I brought a couple of slices of cake. Pound cake being one of them. All three cakes tasted stale!!! It wasn’t moist. The cakes taste like it been on the shelter for weeks instead of being freshly made. I will never go back to this location again!!!
Ashley Taylor
This location has gone down so bad. I’m not sure if the owner changed after Covid but the quality or employees and the store is horrible. I was going at least once a week however I will not be back to this location anymore. For this location to be where it is I wish it was back to the way it was when it had quality pleasant employees.
Steezy Love
Our business bought cupcakes to celebrate our employees birthdays this month and Piece of cake has ruined the day and birthdays for many. We ordered cupcakes and received them all out of place and smashed together. We called in hopes that they will make it right. I was advised by the “manager” Keiry that they cannot replace the cupcakes. We provide them business every month and spend 100s of dollars. This is ridiculous for something we did not do. I do not recommend piece of cake and we will take our business else where and suggest you do the same!
Omkar Laddipirla
Amazing cakes here.. best chocolate cake in Atlanta!!
Omelus Culver
Got my order wrong today, getting a credit, but it’s got to used by April 14. Cobb co.
Had a cake delivered roadie the company they used took a picture of a cardboard box and said delivered and took my cake home. 80$ for a cake I never received
Went here and got 4 different slices of cake. They all were incredibly dry and the lady at the front counter had a very bad attitude. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
I just dealt with the absolute rudest most impatient representative at the call center while placing an order. Not a reflection on a specific location, but that was the absolute worst experience while trying to order a birthday cake. The irony.
Service: 1
I have been buying Cakes and Cup Cakes from Piece of Cake for over 20 years! I always recommend Piece of Cake to my Atlanta Friends and Family as well as Out of Town guest. I stopped by the Cobb Parkway location to pickup Cup Cakes for Birthday at Work. I was so disappointed and embarrassed. Never have I purchased DRY CAKES from here! The Cup Cakes were Dry and Crumbly (for lack of a better term). They tasted like they had been on the shelf for days. Once I tried the White Chocolate (one of their best sellers) and it was bad, I knew the balance wouldn’t be much better!
Maybe it was an off day; everybody has them. I want to believe that I just went on a bad day and give them another chance, but this still won’t take away the disappointment of this order. For twenty plus years I have entrusted Piece of Cake with all of my dessert needs, now I don’t know!
Atmosphere: 2
Food: 1
Service: 2
So disappointed in German Chocolate cake this year. Loved it last year at birthday. There was only a skim coat of icing on cake this year. The frosting on German Chocolate cakes is the only true flavor of the cake. BEWARE!!!!
Food: 1
Service: 3
I just bought a carrot cupcake from this place and I had to spit it out as soon as I took a bite. It was an old cupcakes and I Never tasted a nasty carrot cake before. This cupcake is spoiled. I was already hesitant to taste from how the top looked as if it was over cooked but it tasted old and needs to be thrown out. If I wasn't at work I'd take it back now.
I bought small cupcakes and I was terribly disappointed. Looked great tasted very dry!Not at all up to your standards-everyone that tried one said that they knew not to use Piece of Cake for cupcakes!Do us a favor and stick to the good moist, mouthwatering large cakes!?
The attitude of the staff there now is HORRIBLE. They are very rude and argumentative which is sad because their cakes are good. I will NEVER order a cake from there again! Their policy for pick-ups is not posted, and when you call them they just over talk you. So disheartening. I will stick with Cami Cakes, for sure!
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Birthday Cake
Typically when I do a review mostly when I have a very bad experience. However, this is not the case. I was picking up a DoorDash order and while waiting I was offered a slice of cake (that tasted amazing!!) this happened a year ago, but it told me everything I needed to know about this company. Top tier customer service, amazing product and hearts of gold! Somethings you can’t teach. #Greatcakes
Unfortunately I am very disappointed in the customer service and the the 2 slices I purchased. They were very dry and tasteless. A waste of $11.00.
Restaurantji Recommends
had a taste for pound cake so i google this place and saw the reviews I normally make my decisions basic on them. I should have listen. I brought a couple of slices of cake. Pound cake being one of them. All three cakes tasted stale!!! It wasn’t moist. The cakes taste like it been on the shelter for weeks instead of being freshly made. I will never go back to this location again!!!
This location has gone down so bad. I’m not sure if the owner changed after Covid but the quality or employees and the store is horrible. I was going at least once a week however I will not be back to this location anymore. For this location to be where it is I wish it was back to the way it was when it had quality pleasant employees.
Our business bought cupcakes to celebrate our employees birthdays this month and Piece of cake has ruined the day and birthdays for many. We ordered cupcakes and received them all out of place and smashed together. We called in hopes that they will make it right. I was advised by the “manager” Keiry that they cannot replace the cupcakes. We provide them business every month and spend 100s of dollars. This is ridiculous for something we did not do. I do not recommend piece of cake and we will take our business else where and suggest you do the same!
Amazing cakes here.. best chocolate cake in Atlanta!!
Got my order wrong today, getting a credit, but it’s got to used by April 14. Cobb co.
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