Ready when I went to pick it up, and they took care to make sure it was right when they handed it to
Atmosphere: 5
Food: 4
Service: 5
Jeff Sterling
I was at a hotel and I ordered food online for delivery. I only received half of my food and no receipt. I contacted the store, I was put on hold several times and after an hour, Finally told that someone would deliver the rest of my order and my receipt (business expense). It never happened.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Meat Lovers Pizza
Yvonne Bentley
Even though their pizza is always delicious, I find that my request for Extra Sauce and Light Cheese never happens. The sauce is always sparingly spread so that it looks like there is no sauce, and the cheese looks like Regular and is never light. You should be able to see through the cheese if the pizza is made with "Light" cheese and "Extra" sauce. This is my second time with a disappointing order where I had to apply my own marinara sauce on top of my pizza when I got home. P.S.: The clerk who rang my order did give me a container of marinara sauce after I was unhappy with the 2nd pizza they made, but I still had to add my own sauce once I arrived home.
Atmosphere: 4
Food: 3
Service: 4
Marcus
I would highly recommend avoiding this location. I ordered a large 3-topping for curbside pickup. When I arrived and checked in, nobody came out although the app showed that my order was ready. When I saw a female employee sitting down on her phone, I decided to walk in to see what the hold up was. There was literally no explanation. They had my pizza waiting in the little warming oven. Not once did I receive an apology for this unacceptable “customer service”. The onions on the pizza were also severely overcooked/burnt. This was just a no all around, as if fast food isn’t annoying already. I’ve had better pizza at Costco.
Atmosphere: 1
Food: 1
Service: 1
Juan Ball
Waited 2 hours for an order that still hasn't been delivered. Tried having it picked up and was threatened to get out of store or police would be
Atmosphere: 1
Food: 1
Service: 1
Evan Rivers
12/20/2023 My order was placed in the app at 8:19pm. I called the store to provide a different number for contact. My order was sent through DoorDash twice to no avail. At 10:09pm I went to the store and was told by the cook that a replacement pizza could be made then because the store was slow. I also requested a refund because of the delay and the order changing to Carryout despite the Delivery being paid for. I waited 10 minutes, then the cook came to me to tell me the manager said she would only give a refund that would be between three to five business days. I explained that I had no further funds for dinner, and would be walking away with no food nor funds. I then requested that the manager be contacted again. A cashier comes to the front of the store with the manager on the phone, immediately yelling, saying I had to get out of the store otherwise the police would be called, and that I was trespassing. I said nothing in return, grabbed my keys, and left.
Atmosphere: 1
Food: 1
Service: 1
donna hopper
No wonder they only have 2.6 star review. They are horrible!! DO NOT ORDER FROM PIZZA HUT!
Law Jo
Worst
Atmosphere: 1
Food: 1
Service: 1
Imani Williams
My food isn’t even here yet but customer service is bad hopefully the food makes up for it
This is the worst business operation I’ve ever experienced. Pizza Hut have lost there. Here I come dominoes
Scaredy Cat
The staff looks like grown men who are about to cry ? What a bunch of crybabies ?
Leesh G
If I could put zero I would this is the most ghetto experience ever the manager kionna and also melanie might be the rudest most ghetto people ever . I also witnessed them cross contaminting in the restaurant
Clayton Garner
That place is disgusting, I went with my friend who is vegetarian and they were cutting the bread with the same knife they used to cut the pepperoni pizza and the employee there who's name is Melanie is just so gross and unprofessional, and we'll, the manager is the same or worse.
Darya Kakhavets
It is very difficult to write a review because my feelings are mixed. Because when a woman at the reception in the store is chaos: dirty, a very long wait for an order, she yells at customers. It is completely different when a man is at the reception. He is very polite, cheerful, the store is clean, fast work, it is always a pleasure to come when he is working. He should teach manners to his colleague
Food was hot and exactly as ordered plus delivered well ahead of promised time.
Food: 5
Service: 5
Recommended dishes: Oven-Baked Chicken Alfredo Pasta, Triple Chocolate Brownie, Meat Lovers Pizza
Ready when I went to pick it up, and they took care to make sure it was right when they handed it to
Atmosphere: 5
Food: 4
Service: 5
I was at a hotel and I ordered food online for delivery. I only received half of my food and no receipt. I contacted the store, I was put on hold several times and after an hour, Finally told that someone would deliver the rest of my order and my receipt (business expense). It never happened.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Meat Lovers Pizza
Even though their pizza is always delicious, I find that my request for Extra Sauce and Light Cheese never happens. The sauce is always sparingly spread so that it looks like there is no sauce, and the cheese looks like Regular and is never light. You should be able to see through the cheese if the pizza is made with "Light" cheese and "Extra" sauce. This is my second time with a disappointing order where I had to apply my own marinara sauce on top of my pizza when I got home. P.S.: The clerk who rang my order did give me a container of marinara sauce after I was unhappy with the 2nd pizza they made, but I still had to add my own sauce once I arrived home.
Atmosphere: 4
Food: 3
Service: 4
I would highly recommend avoiding this location. I ordered a large 3-topping for curbside pickup. When I arrived and checked in, nobody came out although the app showed that my order was ready. When I saw a female employee sitting down on her phone, I decided to walk in to see what the hold up was. There was literally no explanation. They had my pizza waiting in the little warming oven. Not once did I receive an apology for this unacceptable “customer service”. The onions on the pizza were also severely overcooked/burnt. This was just a no all around, as if fast food isn’t annoying already. I’ve had better pizza at Costco.
Atmosphere: 1
Food: 1
Service: 1
Waited 2 hours for an order that still hasn't been delivered. Tried having it picked up and was threatened to get out of store or police would be
Atmosphere: 1
Food: 1
Service: 1
12/20/2023 My order was placed in the app at 8:19pm. I called the store to provide a different number for contact. My order was sent through DoorDash twice to no avail. At 10:09pm I went to the store and was told by the cook that a replacement pizza could be made then because the store was slow. I also requested a refund because of the delay and the order changing to Carryout despite the Delivery being paid for. I waited 10 minutes, then the cook came to me to tell me the manager said she would only give a refund that would be between three to five business days. I explained that I had no further funds for dinner, and would be walking away with no food nor funds. I then requested that the manager be contacted again. A cashier comes to the front of the store with the manager on the phone, immediately yelling, saying I had to get out of the store otherwise the police would be called, and that I was trespassing. I said nothing in return, grabbed my keys, and left.
Atmosphere: 1
Food: 1
Service: 1
No wonder they only have 2.6 star review. They are horrible!! DO NOT ORDER FROM PIZZA HUT!
Worst
Atmosphere: 1
Food: 1
Service: 1
My food isn’t even here yet but customer service is bad hopefully the food makes up for it
Restaurantji Recommends
This is the worst business operation I’ve ever experienced. Pizza Hut have lost there. Here I come dominoes
The staff looks like grown men who are about to cry ? What a bunch of crybabies ?
If I could put zero I would this is the most ghetto experience ever the manager kionna and also melanie might be the rudest most ghetto people ever . I also witnessed them cross contaminting in the restaurant
That place is disgusting, I went with my friend who is vegetarian and they were cutting the bread with the same knife they used to cut the pepperoni pizza and the employee there who's name is Melanie is just so gross and unprofessional, and we'll, the manager is the same or worse.
It is very difficult to write a review because my feelings are mixed. Because when a woman at the reception in the store is chaos: dirty, a very long wait for an order, she yells at customers. It is completely different when a man is at the reception. He is very polite, cheerful, the store is clean, fast work, it is always a pleasure to come when he is working. He should teach manners to his colleague